"Status" Down but Snmp/Ping info OK

Post support questions that relate to the Windows 2003/2000/XP operating systems.

Moderators: Developers, Moderators

Post Reply
areast
Cacti User
Posts: 105
Joined: Wed Oct 29, 2014 5:08 am

"Status" Down but Snmp/Ping info OK

Post by areast »

Dear All

Does anyone experience this happen?
- 0.8.8c / php version 5.6.3 (install with latest cacti package)
- windows 2008R2 64bit /
Some of Cisco devices using snmpV3 (SHA+AES) .........
As will see the snmp info and ping are OK......but status will be "Down" then stop polling
Resume snmpv2 work fine

Turn on
################Debug log while snmpv3#########################
04/22/2015 09:54:44 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'10.155.16.23', and OID:'.1.3.6.1.2.1.1.3.0'

04/22/2015 09:58:35 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'10.155.16.23', and OID:'.1.3.6.1.2.1.1.3.0'

04/22/2015 10:02:48 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'10.155.16.23', and OID:'.1.3.6.1.2.1.1.3.0'


###############Debug log return to snmpv2####################
Log File [Total Lines: 34 - Admin View - No Other Filter in Affect]
04/22/2015 10:33:56 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.7, output: 7423608
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.7, output: 14269315
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.4, output: 25064030
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.4, output: 24287288
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.3, output: 229272827
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.3, output: 331532752
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 90145530
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 126678564
04/22/2015 10:33:55 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] RECACHE: Processing 3 items in the auto reindex cache for '10.155.16.23'.

04/22/2015 10:29:42 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.7, output: 7422561
04/22/2015 10:29:42 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.7, output: 14267700
04/22/2015 10:29:42 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.4, output: 25060358
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.4, output: 24284017
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.3, output: 229202337
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.3, output: 331453017
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 90122730
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 126650140
04/22/2015 10:29:41 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] RECACHE: Processing 3 items in the auto reindex cache for '10.155.16.23'.
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.7, output: 7421533
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14358] Graphs['snmpv3 Device Tunnel - snmpv3 Device - 10.169.121.7 - Tu0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.7, output: 14266504
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.4, output: 25056935
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14357] Graphs['snmpv3 Device - To Internet - Gi0/2'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.4, output: 24281707
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.3, output: 229155080
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14356] Graphs['snmpv3 Device - LAN - 10.155.16.23 - Gi0/1'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.3, output: 331397412
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.2, output: 90105682
04/22/2015 10:25:50 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] DS[14355] Graphs['snmpv3 Device - $ETH-LAN$$ETH-S - 10.155.18.129 - Gi0/0'] SNMP: v2: 10.155.16.23, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.2, output: 126630048
04/22/2015 10:25:49 AM - CMDPHP: Poller[0] Host[1119] Description[snmpv3 Device] RECACHE: Processing 3 items in the auto reindex cache for '10.155.16.23'.


Tried increase "Ping Timeout Value" and "SNMP Timeout - not work
Tried modify Downed Device Detection with all option - not work
Tired Rebuild poller cache - not work
Tired edit php.ini -> ;extension=php_snmp.dll - all devices down
Attachments
Untitled.png
Untitled.png (77.37 KiB) Viewed 2151 times
Untitled.png
Untitled.png (23.01 KiB) Viewed 2151 times
Untitled.png
Untitled.png (19.7 KiB) Viewed 2151 times
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: "Status" Down but Snmp/Ping info OK

Post by BSOD2600 »

It's most likely the timeout for '.1.3.6.1.2.1.1.3.0' which is the cause, because clearly from the logs its up and responding to queries. Does a manual snmpwalk of that OID return data?
Not in front of my installation atm, but I thought there was an option for which system OID cacti uses for uptime checks... or maybe that came with a plugin.
areast
Cacti User
Posts: 105
Joined: Wed Oct 29, 2014 5:08 am

Re: "Status" Down but Snmp/Ping info OK

Post by areast »

Hi....
Just a updated from what i found
This happen occur on all my cisco devices with Version 15.1(4)
Does anyone have the same experience?

I am using 0.8.8c with cmd.php
Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests