Issues with Juniper SRX template

[mbhuiyan]

hi there

I am getting the error below from one of our Juniper SRX210 device on cacti -

+ Running data query [1].
+ Found type = '3' [SNMP Query].
+ Found data query XML file at '/usr/share/cacti/site/resource/snmp_queries/interface.xml'
+ XML file parsed ok.
+ Executing SNMP get for num of indexes @ '.1.3.6.1.2.1.2.1.0' Index Count:
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.2.2.1.1' Index Count: 0
+ No SNMP data returned

I don't see any graphs and the device state is showing down. I have got he proper template as it works fine for the other Juniper device that is a single device. just to let you know, I am getting the errors for the stack Juniper device that means we stacked two Juniper devices together and that might be the cause. can you please help me with this?? do I need to add anything on template for the stack devices??
thanks
Main

[BSOD2600]

if the device is down, then its not responding to snmp queries. validate the device is functional in that regard FROM your Cacti server.

[mbhuiyan]

hi there

thanks for your reply. the Juniper device is up and running. I think, the reason could be, we stacked two Juniper devices together and running it as one device. is there any separate template for two stacked devices or is there any change we can do inside the template script???

thanks for your help mate

Main

[mbhuiyan]

one more note I did SNMP walk from Cacti server and getting all the information I needed and that seemed to me strange -

SNMPv2-MIB::sysDescr.0 = STRING: Juniper Networks, Inc. srx210he internet router, kernel JUNOS 12.1R4.7 #0: 2012-10-24 21:55:39 UTC builder@briath.juniper.net:/volume/build/junos/12.1/release
/12.1R4.7/obj-octeon/junos/bsd/kernels/JSRXNLE/kernel Build date: 2012-10-24 23:24:27 UTC Co
SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.2636.1.1.1.2.36
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (1115340108) 129 days, 2:10:01.08
SNMPv2-MIB::sysContact.0 = STRING:
SNMPv2-MIB::sysName.0 = STRING: bordergateway
SNMPv2-MIB::sysLocation.0 = STRING:
SNMPv2-MIB::sysServices.0 = INTEGER: 4
IF-MIB::ifNumber.0 = INTEGER: 64
IF-MIB::ifIndex.1 = INTEGER: 1
IF-MIB::ifIndex.2 = INTEGER: 2
IF-MIB::ifIndex.3 = INTEGER: 3
IF-MIB::ifIndex.4 = INTEGER: 4
IF-MIB::ifIndex.6 = INTEGER: 6
IF-MIB::ifIndex.7 = INTEGER: 7
IF-MIB::ifIndex.8 = INTEGER: 8
IF-MIB::ifIndex.9 = INTEGER: 9
IF-MIB::ifIndex.10 = INTEGER: 10
IF-MIB::ifIndex.11 = INTEGER: 11
IF-MIB::ifIndex.12 = INTEGER: 12
IF-MIB::ifIndex.14 = INTEGER: 14
IF-MIB::ifIndex.15 = INTEGER: 15
IF-MIB::ifIndex.21 = INTEGER: 21
IF-MIB::ifIndex.22 = INTEGER: 22
IF-MIB::ifIndex.248 = INTEGER: 248
IF-MIB::ifIndex.501 = INTEGER: 501
IF-MIB::ifIndex.502 = INTEGER: 502
IF-MIB::ifIndex.503 = INTEGER: 503
IF-MIB::ifIndex.504 = INTEGER: 504
IF-MIB::ifIndex.505 = INTEGER: 505
IF-MIB::ifIndex.506 = INTEGER: 506
IF-MIB::ifIndex.507 = INTEGER: 507
IF-MIB::ifIndex.508 = INTEGER: 508
IF-MIB::ifIndex.509 = INTEGER: 509
IF-MIB::ifIndex.510 = INTEGER: 510
IF-MIB::ifIndex.511 = INTEGER: 511
IF-MIB::ifIndex.512 = INTEGER: 512
IF-MIB::ifIndex.513 = INTEGER: 513
IF-MIB::ifIndex.514 = INTEGER: 514
IF-MIB::ifIndex.515 = INTEGER: 515
IF-MIB::ifIndex.516 = INTEGER: 516
IF-MIB::ifIndex.517 = INTEGER: 517
IF-MIB::ifIndex.518 = INTEGER: 518
IF-MIB::ifIndex.519 = INTEGER: 519
IF-MIB::ifIndex.520 = INTEGER: 520
IF-MIB::ifIndex.521 = INTEGER: 521
IF-MIB::ifIndex.523 = INTEGER: 523
IF-MIB::ifIndex.527 = INTEGER: 527
IF-MIB::ifIndex.533 = INTEGER: 533
I am pretty sure, something need to change with template.
thanks again