Error status after running poller(Solved)

[trungmv]

Hi all,

Every setup steps in Cacti and Mactrack plugin is fine.
When i running:

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php -q mactrack_scanner.php -id=1 -d

, it will show many information for device that id=1 and device status is Up
But when i running:

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php -q poller_mactrack.php -f -d

, it seems also fine, but status on device will be change to Error.
I do not know what is the reason for cause. I searching and find out the help very long time, my hair long to toes .
I also tried reinstall Mactrack plugin many times. But not successful.
Any one could please help me out this?

Best regards,

My system:
Cacti version: 8.8.b
Mactrack: 2.9
Weathermap: 0.97a
Thold: 0.4.9
Nectar: 0.35a
Mysql: 5.5.38-cll-lve
OS: Centos 5.8

[Ysiak]

Hello,

Any solution?

[cigamit]

You really aren't supplying the correct information.

What type of device is it?
Do you have a "Device Type" setup with that matches the SNMP Description of that device?
What Scanning Functions are set in that Device Type?
What is the actual output from the 2 commands you ran?

[trungmv]

Hi Cigamit,

I have attached some pictures here for detail.

Device type:


Device:


Output from:

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php -q poller_mactrack.php -f -d

[root@mactrack]# php -q poller_mactrack.php -f -d
DEBUG: About to enter MacTrack poller processing
DEBUG: Into Processing. Checking to determine if it's time to run.
DEBUG: Checking if user changed the start time
DEBUG: Checking if user changed the maintenance time
DEBUG: The next run time has been determined to be at '2014-08-15 17:10:24'
DEBUG: The next database maintenance run time has been determined to be at '2014-08-16 0:00:00'
DEBUG: Either a scan has been forced, or it's time to check for macs
DEBUG: CMD: /usr/bin/php -q /var/www/html/sysmon/plugins/mactrack/mactrack_scanner.php -id=1 -d
08/15/2014 04:48:03 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /var/www/html/sysmon/plugins/mactrack/mactrack_scanner.php -id=1 -d]
08/15/2014 04:48:05 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: /usr/bin/php, ARGS: -q /var/www/html/sysmon/plugins/mactrack/mactrack_resolver.php -d]
DEBUG: DNS Resolver process launched
DEBUG: A process cycle launch just completed.
DEBUG: Interum IP addresses to MAC addresses association pass complete.
DEBUG: MAC addresses to Vendor MACS association pass complete.
DEBUG: MAC VLAN's in VLAN Table Updated.
DEBUG: Finished transferring scan results to main table.
DEBUG: Finished updating site table with collection statistics.
08/15/2014 04:48:11 PM - SYSTEM MACTRACK STATS: Time:8.1382 ConcurrentProcesses:7 Devices:1


Output from:

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php -q mactrack_scanner.php -id=1 -d

List all information ports, ip address that switch can get and seems to very fine information.

Any help is appreciated,