CereusReporting missing button and wrong cover printing

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relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

CereusReporting missing button and wrong cover printing

Post by relaxibus »

Hi!

I have installed Cereus Reporting on Cacti 0.8.8b (on CentOS 6.5), and everything works fine. But I have few issues to post and need to resolve it:

1) Missing Button to create the Report from "CereusReporting - Report" list. The work around was to look in the plugin folder and search for the correct php file and made a link in Explorer. Any ideas why this button is missing? See attached image "missing-button"
button is missing
button is missing
missing-button.PNG (76.36 KiB) Viewed 2764 times
2) CereusReporting is generating a wrong PDF. It looks like only a single page is supported. The Cover Page will be overlaped with the graphs.
cover page and graph overlaping
cover page and graph overlaping
Cover-page-issue.PNG (139.65 KiB) Viewed 2764 times
3) Report logo configured in "Settings - NMID" under "NMID - CereusReporting - General - EXPRESS Edition - License Expiry Date : never" get not printed

Could you help me? Needs to present a complete test report to my boss soon.



CereusReporting Prüfseite


--------------------------------------------------------------------------------
Verzeichnis: /var/www/cacti/plugins/CereusReporting
Hautpverzeichnis: /var/www/cacti/
PHP_SELF: /cacti/plugins/CereusReporting/CereusReporting_debug.php
Cacti URL: /cacti/
PIA Version: 3.1
Edition: SMB Edition [105 out of 200 used ]
Lizenz läuft ab am: never
Lizensierter Server: WAHR
Betriebssystem: Linux localhost.localdomain 2.6.32-431.el6.i686 #1 SMP Fri Nov 22 00:26:36 UTC 2013 i686

--------------------------------------------------------------------------------

Wartungsarbeiten:
DB Index Wartung Start ( Max database id = , Entries = )

--------------------------------------------------------------------------------

Plugin Einstellungen:
PHP Pfad /usr/bin/php
PHP Version PHP 5.3.3 (cli) (built: Nov 22 2013 10:45:17) Copyright (c) 1997-2010 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies with the ionCube PHP Loader v4.5.2, Copyright (c) 2002-2014, by ionCube Ltd.
PDF Engine mPDF
Plugin Version 2.20.69

--------------------------------------------------------------------------------

Lizensierte Module:
Availability Modul lizensiert
Report Scheduling Modul lizensiert
Zenoss Modul inaktiv
DSStats Modul lizensiert
MultiReports Modul lizensiert
Archiving Modul lizensiert
TemplatingModul lizensiert

--------------------------------------------------------------------------------

Datei/Verzeichnis Einstellungen:
tmp Verzeichnis /var/www/cacti/plugins/CereusReporting/tmp
tmp Verzeichnis existiert ja
tmp Verzeichnis ist beschreibbar ja
tmp Verzeichnis - kann Unterverzeichnis erstellen ja

--------------------------------------------------------------------------------

Geladene PHP Module:
mbstring aktiv
gd aktiv
SourceGuardian inaktiv
IonCube Loader aktiv
zip aktiv
soap inaktiv
gettext aktiv

--------------------------------------------------------------------------------

Benötigte Cacti Plugins:
settings installiert

--------------------------------------------------------------------------------

Optionale Cacti Plugins:
storeLastPoll fehlt

--------------------------------------------------------------------------------

Optionale PHP Module:
curl aktiv
ChartDirector PHP API aktiv

--------------------------------------------------------------------------------

Installierte CereusReporting Erweiterungen:
File parallelGraphRetriever exists ( /var/www/cacti/plugins/CereusReporting/parallelGraphRetriever )
File parallelGraphRetriever is executable

--------------------------------------------------------------------------------

Plugin Tabellen
Tabellenname Status
plugin_nmidCreatePDF_Reports_scheduler existiert
plugin_nmidCreatePDF_Reports existiert
plugin_nmidCreatePDF_Archives existiert
plugin_nmidCreatePDF_UserGroups existiert
plugin_nmidCreatePDF_UserGroupList existiert
plugin_nmidCreatePDF_UserReportList existiert
plugin_nmidCreatePDF_UserGroupReports existiert
plugin_nmidCreatePDF_GraphReports existiert
plugin_nmidCreatePDF_MultiGraphReports existiert
plugin_nmidCreatePDF_DSStatsReports existiert
plugin_nmidCreatePDF_ZenossReports existiert
plugin_nmidCreatePDF_Reports_Types existiert
plugin_nmidCreatePDF_Availability_Table existiert
plugin_nmidCreatePDF_Availability_Change_Table existiert
plugin_nmidCreatePDF_Availability_SLATimeFrame_Table existiert
plugin_nmidCreatePDF_Availability_SLATimeFrameItems_Table existiert
plugin_nmidCreatePDF_Availability_Change_Type existiert

--------------------------------------------------------------------------------

Plugin Hooks
Hook Name Status
api_device_save registriert
tree_after registriert
draw_navigation_text registriert
poller_bottom registriert
top_header_tabs registriert
top_graph_header_tabs registriert
console_after registriert
page_buttons registriert
relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

Re: CereusReporting missing button and wrong cover printing

Post by relaxibus »

?? No CereusReport Guru here around? :(

I need to resolve this issues asap. Please help :cry:
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

Well, seems like you're German :-) ...

The configuration seems to be fine. All modules are loaded.

You can generate the reports unchecking the "Plugin -> CereusReporting - View Archived Reports" realm from your user and then hitting the "Cereus" tab at the top.

How did you setup the report ? Can you provide a screenshot of the "Add Report" page for this ?
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

Re: CereusReporting missing button and wrong cover printing

Post by relaxibus »

Hi! No, I´m italian, but from Südtirol and living now in Hannover :wink:

Thanks for the answer. Please find attached the screenshots.

It seams to be other issues, take a look on the Add-Report Item, it is different as shown in the User Manual.

Also, I´m still missing the button to quick create a report from the defined reports.

Grüsse,

-Jarno
Attachments
add-report-item.PNG
add-report-item.PNG (33.41 KiB) Viewed 2749 times
add-report.PNG
add-report.PNG (48.17 KiB) Viewed 2749 times
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

Ok,

Report Template shouldn't be empty. Create a PDF file which already contains your logo and place it in the "templates" directory.
Then move the cover page you haveto the "coverpages" directory underneath the templates dir.

Set the cover logo to "none" (as it's included in the report tempalte then).

For the report "add item" page, set the "Load JQuery CSS" to "true" in the NMID settings page.
Then download the libs.zip file from the following url and extract it to the CereusReporting directory. You should then have a lib and libs dir in there.

http://blog.network-outsourcing.de/wp-c ... s/libs.zip
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

Re: CereusReporting missing button and wrong cover printing

Post by relaxibus »

Hi

>Report Template shouldn't be empty. Create a PDF file which already contains your logo and place it in the "templates" directory.
>Then move the cover page you haveto the "coverpages" directory underneath the templates dir.
Done

>Set the cover logo to "none" (as it's included in the report tempalte then).
Done

>For the report "add item" page, set the "Load JQuery CSS" to "true" in the NMID settings page.
>Then download the libs.zip file from the following url and extract it to the CereusReporting directory. You should then have a lib
>and libs dir in there.
Done

Result: Same issues
1) Graphs still on Coverpage
2) Still missing the "Report Generation" button
3) under "add item" I now have a nicer menu
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

The report generation button never existed so that's not an issue.

You will have to uncheck the "Plugin -> CereusReporting - View Archived Reports" realm from your user. Afterwards when hitting the "Cereus" tab at the top you can gerenate the report from there.

Other than that, read the forum entry here:

https://urbansoftware.zendesk.com/entri ... phs-on-it-
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

Re: CereusReporting missing button and wrong cover printing

Post by relaxibus »

Hi!

>you will have to uncheck the "Plugin -> CereusReporting - View Archived Reports"

Can you make me a screenshot? I don´t find where I have to uncheck it. :o




Thanks!
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

Consol -> User Management -> click on e.g. "admin
scroll down to the realm permissions.

If you are unable to find it there, the pelase provide a screenshot so I can show it using your setup/system.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

Re: CereusReporting missing button and wrong cover printing

Post by relaxibus »

now it works :D

Thanks!!!

Now I have only some issues with the templates, as the coverpage also shows the Report Title and Report Subtitle including the black lines. Is this normal or is there a way to print only the coverpage I have created without any plugin generated titles?
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

Like this report here ?

http://blog.network-outsourcing.de/wp-c ... Report.pdf

Yes, it will be available with the next upcoming release, which contains some bug fixes and enhancements for the report format.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
relaxibus
Posts: 18
Joined: Thu Jan 09, 2014 6:26 am

Re: CereusReporting missing button and wrong cover printing

Post by relaxibus »

Yes!! :D

Any timeframe for the next release availability?
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

Plan is to release the new version sometime next week.
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
User avatar
phalek
Developer
Posts: 2838
Joined: Thu Jan 31, 2008 6:39 am
Location: Kressbronn, Germany
Contact:

Re: CereusReporting missing button and wrong cover printing

Post by phalek »

Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusReporting
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