Cacti 0.8.8a plugin shows a blank page

Support questions about the Threshold plugin

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gueroh
Posts: 1
Joined: Tue Mar 26, 2013 12:11 pm

Cacti 0.8.8a plugin shows a blank page

Post by gueroh »

Hello Everybody,
I'm running Cacti 0.8.8a on Ubuntu server 12.04 precise. I've used the repository for 12.10 to install 0.8.8a version.

I've installed the plugin setting successfully. I've also installed thold. Everything seems fine and the Tab thold is shown correctly. However if I click on it, I can see just a black page with nothing on it. The same thing if I use the left menu for the threshold.

Any advise is more than welcome. :lol:

Thanks,
Cristiano
JJX
Cacti User
Posts: 402
Joined: Thu Oct 06, 2005 5:03 am

Re: Cacti 0.8.8a plugin shows a blank page

Post by JJX »

Check apache logs.
[Thu May 16 12:32:37 2013] [error] [client X.X.X.X] PHP Fatal error: Call to undefined function define_syslog_variables() in /var/www/cacti/plugins/thold/includes/settings.php on line 132, referer: http://cacti.XXXXXXX.com/
Delete this line and everything will be fixed :-)
cacti rulez!
NBD
Posts: 8
Joined: Wed May 12, 2010 3:10 am
Location: Stockholm/Sweden

Re: Cacti 0.8.8a plugin shows a blank page

Post by NBD »

I have the same problem after upgrade to 0.5 i just get a blank page. I have the following errormessage in the apache logs.

PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/html/cacti-0.8.8a/lib/adodb/drivers/adodb-mysql.inc.php on line 479, referer: http://cacti.xxxxxxx/

Cacti: 0.8.8a
PIA: 3.1+
Settings plugin: 0.71
Thold Plugin: 0.5

I have tried to do a uninstall and reinstall of the plugin with no success.
NBD
Posts: 8
Joined: Wed May 12, 2010 3:10 am
Location: Stockholm/Sweden

Re: Cacti 0.8.8a plugin shows a blank page

Post by NBD »

Noticed this error message in the httpd log when i click the Thold tab.

PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/html/cacti-0.8.8a/lib/adodb/adodb.inc.php on line 857, referer: http://xxx.xxx.xxx.xxx/plugins/thold/listthold.php
geno
Posts: 11
Joined: Tue Jan 04, 2011 5:52 pm

Re: Cacti 0.8.8a plugin shows a blank page

Post by geno »

I don't know if you solved the issue, but here is the solution:
http://forums.cacti.net/viewtopic.php?f=17&t=50357
Basically uninstalling the plugin and commenting:
#db_execute("ALTER TABLE thold_data REMOVE COLUMN bl_enabled", FALSE);
#db_execute("ALTER TABLE thold_template REMOVE COLUMN bl_enabled", FALSE);
in include/database.php

I'm not responsible if you lose any settings* :)
I had a clean install and that's what worked for me.
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