cactiez-0.8.8b-1.x86_64 graph images not showing

[techextras]

Hi,

We ran a yum update to our cactiez server tonight and ran into a few problems ..

1. we were unable to login and had to reset the admin password using mysql. It appears also that the users we added to the system are no longer in the users table.

2. - More importantly - now that we are logged back in as admin, our devices are in the list, but none of the graphs show up. All the graphs just show up as broken images.

We can see graphing when using the realtime/popup graphs.

Any suggestions for getting graphs back working again?

Here are the cacti RPM's on the system

[root@netmon www]# rpm -qa | grep cacti
cactiez-plugin-ssl-0.1-1.x86_64
cactiez-plugin-watermark-0.2-1.x86_64
cactiez-plugin-nectar-0.35a-1.x86_64
cactiez-plugin-hmib-1.5-1.x86_64
cactiez-plugin-dsstats-1.4-1.x86_64
cactiez-plugin-aggregate-1.01-1.x86_64
cactiez-plugin-realtime-0.5-1.x86_64
cactiez-plugin-weathermap-0.97a-1.x86_64
cactiez-spine-0.8.8b-1.x86_64
cactiez-plugin-thold-0.5-1.x86_64
cactiez-plugin-mactrack-3.0-1.x86_64
cactiez-plugin-discovery-1.5-1.x86_64
cactiez-plugin-syslog-1.22-1.x86_64
cactiez-plugin-webmin-0.1-1.x86_64
cactiez-plugin-boost-5.1-1.x86_64
cactiez-plugin-jqueryskin-0.1-1.x86_64
cactiez-plugin-secpass-0.2-1.x86_64
cactiez-plugin-monitor-1.3-2.x86_64
cactiez-plugin-setup-0.1-1.x86_64
cactiez-0.8.8b-1.x86_64
cactiez-plugin-settings-0.71-1.x86_64
cactiez-plugin-maint-0.3-1.x86_64
cactiez-plugin-flowview-1.3-1.x86_64
cactiez-plugin-errorimage-0.2-1.x86_64
cactiez-plugin-autom8-0.36-1.x86_64
[root@netmon www]# rpm -qa | grep rrd
rrdtool-1.3.8-6.el6.x86_64

Thanks!

[olu112]

I am also having the same issue

[phalek]

Check the permissions on the rra and log directory if they changed. Also check if the rra directory contains files.

[olu112]

Hi phalek

Thanks for your help

Am not sure is am looking at the right folder but i have attached the permission of the rra folder, this is exactly the same for the log folder

There are file in the rra folder

[olu112]

I am totally stuck on how to resolve this issue I have had a look at rra permission and made sure that cron is running.

Although the graph is showing as broken image link the realtime graph is still working perfectly.

Any suggestion would be appreciated.

[olu112]

Issue Solved from this post below

Trouble with Thold after upgrading to 0.8.8b

http://forums.cacti.net/viewtopic.php?f=17&t=50752

[techextras]

Thanks for the reference post ... this did work for me - well mostly

http://forums.cacti.net/viewtopic.php?f=17&t=50752

>>>> After digging around it appears that in Cacti 0.8.8a DEF statements were quoted with double quotes but in 0.8.8b they are now quoted with single quotes.
Which means that on line 214 of thold/setup.php this statement no longer works properly:

Code: Select all

$ddef   = explode('"', $def);

If you change it to split on the single quote:

Code: Select all

$ddef   = explode("'", $def);

I still do have a problem with thumbnails not showing, but maybe this fix will lead me towards a thumbnail fix.