[solved] Cacti graphs showing empty

[npsiva]

Hello everyone,

I recently lost a lot of time setting up Cacti and have successfuly made the graph tool display in the webpage. Having that "running" I've seen some graph information display from last friday (27-09-2013 from 14:00 to 14:30), but after that I don't have any information being displayed in my graphs, as show in the picture.
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graph.PNG (14.52 KiB) Viewed 2007 times

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I'm not familiar with cacti, I have access to the logs, and don't see errors...
Can I get some directions here?

Here's some info from my system.

Date Mon, 30 Sep 2013 13:50:33 +0300
Cacti Version 0.8.8a
Cacti OS win32
SNMP Version NET-SNMP version: 5.7
RRDTool Version RRDTool 1.2.x
Hosts 5
Graphs 16
Data Sources SNMP: 3
SNMP Query: 6
Script Query - Script Server: 7
Total: 16
Interval 60
Type cmd.php
Items Action[0]: 13
Action[2]: 14
Total: 27
Concurrent Processes 20
Max Threads 5
PHP Servers 5
Script Timeout 25
Max OID 100
Last Run Statistics Time:2.7024 Method:cmd.php Processes:20 Threads:N/A Hosts:6 HostsPerProcess:1 DataSources:6 RRDsProcessed:4

I'm using Realtime plugin and I get all the information on the graphs, but when using the standard graphs, no luck at all.

Thanks for all the coming help.

Nuno

[npsiva]

One quick update.

When I run "rrdtool.exe fetch <file> AVERAGE" I get this:

1380535200: -1.#IND000000e+000 -1.#IND000000e+000
1380535500: -1.#IND000000e+000 -1.#IND000000e+000
1380535800: -1.#IND000000e+000 -1.#IND000000e+000
1380536100: -1.#IND000000e+000 -1.#IND000000e+000
1380536400: -1.#IND000000e+000 -1.#IND000000e+000
1380536700: -1.#IND000000e+000 -1.#IND000000e+000
1380537000: -1.#IND000000e+000 -1.#IND000000e+000
1380537300: -1.#IND000000e+000 -1.#IND000000e+000
1380537600: -1.#IND000000e+000 -1.#IND000000e+000
1380537900: -1.#IND000000e+000 -1.#IND000000e+000
1380538200: -1.#IND000000e+000 -1.#IND000000e+000
1380538500: -1.#IND000000e+000 -1.#IND000000e+000
1380538800: -1.#IND000000e+000 -1.#IND000000e+000
1380539100: -1.#IND000000e+000 -1.#IND000000e+000
1380539400: -1.#IND000000e+000 -1.#IND000000e+000
1380539700: -1.#IND000000e+000 -1.#IND000000e+000
1380540000: -1.#IND000000e+000 -1.#IND000000e+000
1380540300: -1.#IND000000e+000 -1.#IND000000e+000
1380540600: -1.#IND000000e+000 -1.#IND000000e+000
1380540900: -1.#IND000000e+000 -1.#IND000000e+000
1380541200: -1.#IND000000e+000 -1.#IND000000e+000
1380541500: -1.#IND000000e+000 -1.#IND000000e+000
1380541800: -1.#IND000000e+000 -1.#IND000000e+000
1380542100: -1.#IND000000e+000 -1.#IND000000e+000
1380542400: -1.#IND000000e+000 -1.#IND000000e+000
1380542700: -1.#IND000000e+000 -1.#IND000000e+000
1380543000: -1.#IND000000e+000 -1.#IND000000e+000
1380543300: -1.#IND000000e+000 -1.#IND000000e+000
1380543600: -1.#IND000000e+000 -1.#IND000000e+000
1380543900: -1.#IND000000e+000 -1.#IND000000e+000
1380544200: -1.#IND000000e+000 -1.#IND000000e+000
1380544500: -1.#IND000000e+000 -1.#IND000000e+000

[npsiva]

One other odd thing is that time is 2 hours ahead.

09/30/2013 05:15:53 PM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting
09/30/2013 05:15:52 PM - PHPSVR: Poller[0] PHP Script Server has Started - Parent is cmd
09/30/2013 05:15:52 PM - PHPSVR: Poller[0] DEBUG: FILENM: D:\inetpub\wwwroot\cacti\script_server.php
09/30/2013 05:15:52 PM - PHPSVR: Poller[0] DEBUG: DIRNAM: d:/inetpub/wwwroot/cacti
09/30/2013 05:15:52 PM - PHPSVR: Poller[0] DEBUG: GETCWD: d:/inetpub/wwwroot/cacti
09/30/2013 05:15:52 PM - PHPSVR: Poller[0] DEBUG: SERVER: cmd


it is now 15:15...
I've changed php.ini timezone to Europe/Lisbon
Should I do anything else?

nuno Silva

[[[ This issue with the date is solved ]]]

[BSOD2600]

change cacti polling back to 5 min. it's unfortunately not as simple to change it to 1 min polling with a single setting change... much more involved. After changing the setting, clear the poller cache and wait 10 min (aka 2 polling cycles) for the data to repopulate.

[npsiva]

Well, thank you very much.

I did what you suggested and I have now graphs starting up.

Case closed.

cheers
Nuno