No Graphs, blank rrdtool says, NTFS permissions checked.

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bort900
Posts: 4
Joined: Wed Jan 16, 2013 11:55 pm

No Graphs, blank rrdtool says, NTFS permissions checked.

Post by bort900 »

Hello! i have recently installed the BSOD2600 all in one installer for cacti. Everything seems to work fine except it wont show any graphs! i have google'd for a while now and cannot seem to find an answer. I have checked the NTFS permissions on the rrdtool and the command prompt (cmd.exe). i even (as a last ditch effort) gave FULL permissions to the entire rrdtool folder and set "Everyone" and the two internet users to have full control over the rrdtool and cmd, still to no avail.

I am running this on a server 2003 fresh install, with active directory, dns, dhcp, and nat. cacti is running under IIS. i also have the "server administration" site running under IIS, but that runs on a different port, and (to my knowledge) should not interfere with cacti.

I am at a loss now and would really like some graphs to better know my network and its needs. It looks like an awesome piece of software, i just really wish it would give me some graphs :(

I can add devices, view the parameters and everything just fine. SNMP does not seem to be the issue. when i go to the graphs view, nothing but a bunch of "red x" placeholders show up, along with the little icons to do other tasks. clicking the full view does not make them show either.

I've checked the cacti log as well and there are no errors concerning the graph. the only error is about an SNMP timeout.

I am not a php or sql guy, hence the reason i went with BSOD2600's Installer... i am comfortable enough that if i do need to install it manually, or switch to apache, i can do so, but the installer looked nice and everything else seems to be fine. I hope someone out there can shed some light on this issue for me. Thank you so SO much!

if there is anything else im missing, please let me know and i will post right away. THANK YOU THANK YOU THANK YOU!

Edit: I installed the "realtime" plugin, and i DO get accurate graphs when using the realtime ajax plugin. But still no .png graphs. Thnak you again!
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BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: No Graphs, blank rrdtool says, NTFS permissions checked.

Post by BSOD2600 »

1) followed http://forums.cacti.net/viewtopic.php?f=3&t=11747 and the debugging guide?
2) is the poller running every 5 minutes?
3) is the snmp timeout for the host you're trying to graph?
4) what does a graph debug output state is the problem?
5) I would strongly advise you to NOT install cacti on your AD/DNS server!
bort900
Posts: 4
Joined: Wed Jan 16, 2013 11:55 pm

Re: No Graphs, blank rrdtool says, NTFS permissions checked.

Post by bort900 »

Thank you for getting back to me so fast BSOD! since you STRONGLY advise NOT installing cacti on my AD server, i will choose another server to install it on, and go from there. maybe it was just a fluke... Should i be using the windows installer or should i manually install php, sql etc.....?

Code: Select all

01/17/2013 01:21:02 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-86400 --end=-300 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:21:02 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-14400 --end=-300 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:21:02 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-86400 --end=-300 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:51 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360442 --end=1358446842 --title="3com core switch - Traffic - RMON Port 26 on/126" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" COMMENT:"From 2013/01/16 13\:20\:42 To 2013/01/17 13\:20\:42\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:43 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-33053184 --end=-86400 --title="3com core switch - Traffic - RMON Port 26 on/126" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:43 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-86400 --end=-300 --title="3com core switch - Traffic - RMON Port 26 on/126" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:43 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-2678400 --end=-7200 --title="3com core switch - Traffic - RMON Port 26 on/126" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:42 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-604800 --end=-1800 --title="3com core switch - Traffic - RMON Port 26 on/126" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:32 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360419 --end=1358446819 --title="3com core switch - Traffic - RMON Port 23 on/123" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" COMMENT:"From 2013/01/16 13\:20\:19 To 2013/01/17 13\:20\:19\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/51.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/51.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:23 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360419 --end=1358446819 --title="3com core switch - Traffic - RMON Port 23 on/123" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" COMMENT:"From 2013/01/16 13\:20\:19 To 2013/01/17 13\:20\:19\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/51.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/51.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:20:19 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360419 --end=1358446819 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=100 --width=300 --alt-autoscale-max --lower-limit="0" --no-legend COMMENT:"From 2013/01/16 13\:20\:19 To 2013/01/17 13\:20\:19\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:7: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"" LINE1:cdefe#002A97FF:""
01/17/2013 01:20:19 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360419 --end=1358446819 --title="3com core switch - Traffic - RMON Port 26 on/126" --rigid --base=1000 --height=100 --width=300 --alt-autoscale-max --lower-limit="0" --no-legend COMMENT:"From 2013/01/16 13\:20\:19 To 2013/01/17 13\:20\:19\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:7: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/54.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"" LINE1:cdefe#002A97FF:""
01/17/2013 01:20:19 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360419 --end=1358446819 --title="3com core switch - Traffic - RMON Port 23 on/123" --rigid --base=1000 --height=100 --width=300 --alt-autoscale-max --lower-limit="0" --no-legend COMMENT:"From 2013/01/16 13\:20\:19 To 2013/01/17 13\:20\:19\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:7: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/51.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/51.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"" LINE1:cdefe#002A97FF:""
01/17/2013 01:20:19 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360419 --end=1358446819 --title="3com core switch - Traffic - RMON Port 24 on/124" --rigid --base=1000 --height=100 --width=300 --alt-autoscale-max --lower-limit="0" --no-legend COMMENT:"From 2013/01/16 13\:20\:19 To 2013/01/17 13\:20\:19\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:7: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/52.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/52.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"" LINE1:cdefe#002A97FF:""
01/17/2013 01:19:54 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=1358360390 --end=1358446790 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" COMMENT:"From 2013/01/16 13\:19\:50 To 2013/01/17 13\:19\:50\c" COMMENT:" \n" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:19:52 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-2678400 --end=-7200 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:19:52 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-86400 --end=-300 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:19:52 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-33053184 --end=-86400 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
01/17/2013 01:19:50 PM - WEBLOG: Poller[0] CACTI2RRD: C:/rrdtool/rrdtool.exe graph - --imgformat=PNG --start=-604800 --end=-1800 --title="3com core switch - Traffic - RMON Port 25 on/125" --rigid --base=1000 --height=120 --width=500 --alt-autoscale-max --lower-limit="0" --vertical-label="bits per second" --slope-mode --font TITLE:10: --font AXIS:7: --font LEGEND:8: --font UNIT:7: DEF:a="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_in":AVERAGE DEF:b="C\:/Inetpub/wwwroot/cacti/rra/4/53.rrd":"traffic_out":AVERAGE CDEF:cdefa="a,8,*" CDEF:cdefe="b,8,*" AREA:cdefa#00CF00FF:"Inbound" GPRINT:cdefa:LAST:" Current\:%8.2lf %s" GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" LINE1:cdefe#002A97FF:"Outbound" GPRINT:cdefe:LAST:"Current\:%8.2lf %s" GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n"
This is what i get when debug level is enabled.

In any case, i will wait until i hear back from someone as to which install method i should be using. It will probably be going on a server running XP pro. (used for nonessential stuff).

Thanks again!
bort900
Posts: 4
Joined: Wed Jan 16, 2013 11:55 pm

Re: No Graphs, blank rrdtool says, NTFS permissions checked.

Post by bort900 »

I went ahead and used the installer on an xp virtual machine. Graphs show up just fine, but there is no data in them at all... The stats read "-1.#J". but again, realtime plugin graphing works PERFECTLY.

again, i checked all permissions, read faq, and install notes to be sure i wasnt missing anything... still nothing in the rrdtool says box...

When i check the "scheduled tasks" it seems like everything is fine there... its running at 5 minute intervals, and i can invoke it manually, without any error (to my knowledge) coming through.

the log at debug level does not indicate any errors...

please let me know what i need to check next. THank you so much!
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BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: No Graphs, blank rrdtool says, NTFS permissions checked.

Post by BSOD2600 »

bort900 wrote:Should i be using the windows installer or should i manually install php, sql etc.....?
Really up to you... spent 30 min following installation instructions or 2 min with the installer.

While XP works, its being retired by MS next year. better long term to use 2008 R2.
bort900
Posts: 4
Joined: Wed Jan 16, 2013 11:55 pm

Re: No Graphs, blank rrdtool says, NTFS permissions checked.

Post by bort900 »

Yes. I have a 2012 server that once i get this figured out, i will deploy it to. But until i can prove that this solution is the one we need, (and i think it is) ;) i can't justify taking the server offline for any amount of time to reload php, sql and apache...

Bottom line, i need to see this in working order before i can deploy it.

Thank you very much for your help and comments thus far. I hope to have this up very soon. Please let me know what i should do in reguards to my other post. Thank you!!!
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BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Re: No Graphs, blank rrdtool says, NTFS permissions checked.

Post by BSOD2600 »

I havent tried any of the Cacti components on windows 2012 yet. you'd be treading in new territory solo...

1) Alright so for your XP VM, is it part of a domain with policies which might be blocking/enforcing security?
2) Following the debug guide, are you certain the poller is running every 5 min AND collecting/storing data?
3) Taking one of those 'rrdtool graph' commands, if you manually run it at the CLI does it create a valid graphic?
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