Email Notification

Support questions about the Threshold plugin

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ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Email Notification

Post by ukzerosniper »

Hi Guys,

I am hoping someone can point me in the right direction.

I am new to cacti and have installed with the latest EZCD (0.7).

We currently monitor 74 wireless units. We would like to receive an email if any of the units go offline.

I have tried and tried to figure out how to set this up but I must be missing something obvious. Are there any step by step instructions available for this task? Or can someone handhold me through this process so I learn how to do it and perhaps leave a post chain for other people in the same position to read.

All the units are being graphed and the monitor plugin screams out on a big screen in the office when a unit appears offline. It then shows recovering and normal when the connection is restored.

This leads me to believe that everything is setup OK, I just need to configure the email notifications to be sent. In the settings>Mail / DNS tab I am able to "Send a Test Email" successfully which leads me to assume that the outbound email settings are all also configured correctly.

I hope I have covered all the obvious areas, if not please let me know what other information you require and I'll be glad to provide it.

Thanks guys.
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

Bump
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

Anyone, any input is appreciated :)

Currently Threshold limits are defined and email addresses are set in notification lists. The lists are assigned to the thresholds.

When i send a test email from the mail/dns tab it works.

When a threshold is breached, we still receive no email

Any help would really be appreciated.

Thanks
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

additionally the breaches are all logged correctly including when they return to normal...
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

More info, Nectar is emailing reports every day with no issue.

Still cant get thold to email when problems arise. Any help greatly appreciated.
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

Anyone, any help available?
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

Bump
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phalek
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Location: Kressbronn, Germany
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Re: Email Notification

Post by phalek »

Hi,

Can you post a screenshot of your thold settings ?
Greetings,
Phalek
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ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

Sure. Here is a ss.

Image

Thanks
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Thold.jpg
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isbent
Posts: 2
Joined: Tue Nov 27, 2012 7:12 pm

Re: Email Notification

Post by isbent »

I had a similar issue with High/Low threshold alerts, if you're using H/L ensure your threshold breach duration isn't set to "never". I have mine set to 1 minute and expect notifications as soon as possible.

I have a threshold set up to monitor a sites availability, re-alert cycle set to 5 minutes, and breach duration set to 1 minute, yet I still receive notification the site is down within 45 seconds of taking the site offline, once within 11 seconds of taking it down. So the setting doesn't make allot of sense to me, but it works the way I need it to.
CactiEZ
CentOS Linux 6.3
Cacti Version 0.8.8a
Thold 0.5
ukzerosniper
Cacti User
Posts: 118
Joined: Wed Oct 03, 2012 5:51 pm

Re: Email Notification

Post by ukzerosniper »

I have the breach duration set to 1 min.

I have high value set at 3276800 which is triggerd many times a day

I have the low set at 0

I am still not receiving emails :(

Any ideas?
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