Cacti is not able to generate the graphs on 0.8.8

banyezdemah · Post by **banyezdemah** » Sat Apr 14, 2012 3:33 am

Hi

I installed new version of cacti 0.8.8 and added a new device and also added some graphs on that device.
Unfortunately I think cacti is not able to generate the graphs.
There is no log on cacti log, there is no file on /rra
The device is UP and the SNMP is working pretty well.
I attached some images.
does anyone can help me?

banyezdemah · Post by **banyezdemah** » Sat Apr 14, 2012 6:43 am

Anyone ?
I should also add that I am using cmd.php

dustinsfowler · Post by **dustinsfowler** » Wed Jun 20, 2012 4:40 pm

I am having the same issue on version 0.8.8a on CentOS 6.2.

This is on a new install.

dustinsfowler · Post by **dustinsfowler** » Fri Jun 22, 2012 8:37 am

Does anyone know why this is happening?

The polling looks ok from what I can tell because the server gets SNMP information when querying the interfaces. I also get a response time from the devices.

paulgevers · Post by **paulgevers** » Fri Jun 22, 2012 1:55 pm

Please make sure that cacti is allowed to WRITE in the rra directory.

Please have a look in the log files.

dustinsfowler · Post by **dustinsfowler** » Mon Jul 30, 2012 10:33 am

paulgevers wrote:Please make sure that cacti is allowed to WRITE in the rra directory.

Please have a look in the log files.

How would I check to see if this is the case?

Thank you for your assistance.

phalek · Post by **phalek** » Mon Jul 30, 2012 11:19 am

can you post your cron entry for the poller.php ?

dustinsfowler · Post by **dustinsfowler** » Mon Jul 30, 2012 1:05 pm

I tried locating the cron file '/etc/cron.d/cacti' and it doesn't exist.

Should I create it?

phalek · Post by **phalek** » Mon Jul 30, 2012 1:09 pm

Look here: http://docs.cacti.net/manual:088:1_inst ... gure_cacti

Step 7:

Code: Select all

Add a line to your ”/etc/crontab” file similar to:
*/5 * * * * cactiuser php /var/www/html/cacti/poller.php > /dev/null 2>&1
Replace cactiuser with the valid user specified in the previous step.Replace ”/var/www/html/cacti/” with your full Cacti path.

dustinsfowler · Post by **dustinsfowler** » Mon Jul 30, 2012 1:45 pm

Ok.

I was looking in the wrong place.

Here is my crontab entry.

*/5**** cactiuser /usr/bin/php /var/www/html/cacti/poller.php > /dev/null 2>&1

phalek · Post by **phalek** » Mon Jul 30, 2012 2:09 pm

Then you should follow Step 6 from that page i posted.

dustinsfowler · Post by **dustinsfowler** » Mon Jul 30, 2012 2:21 pm

Ok, I completed that that step again. While waiting, I haven't seen any updated information.

dustinsfowler · Post by **dustinsfowler** » Mon Jul 30, 2012 2:33 pm

Unfortunately, It seems that the two steps have not helped the situation. I still have no graphs populating.

Post by **gandalf** » Tue Jul 31, 2012 4:47 am

Please see 2nd link of my sig for debugging advisory
R.

dustinsfowler · Post by **dustinsfowler** » Tue Jul 31, 2012 7:50 am

gandalf,

I appreciate the help. The debugging link talks about having graphs with nan values. Do you still believe it is a fit even though I am not showing the graph gif/jpeg at all?

Thanks

Dustin

Cacti

Cacti is not able to generate the graphs on 0.8.8

Cacti is not able to generate the graphs on 0.8.8

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