how to graph Counter64

[manaf]

i have Juniper router running as BRAS router. I want to graph all number of connected subscribers. when I run snmpwalk with OID i got the output as Counter64!

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[manaf@NMS ~]$ snmpwalk -v2c -c WiTribe 92.241.33.248 .1.3.6.1.4.1.2636.3.64.1.1.1.1 
SNMPv2-SMI::enterprises.2636.3.64.1.1.1.1.0 = Counter64: 30 

I tried to make graph using date template putting the OID in Custom Data [data input: Get SNMP Data]. but the graph is empty.
I also made date query:

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      <name>Get PPPoE Sessions</name>
        <description>PPPoE Sessions</description>
        <oid_index>.1.3.6.1.4.1.2636.3.64.1.1.1.1</oid_index>
        <oid_index_parse>OID/REGEXP:.*\.([0-9]{1,2})$</oid_index_parse>
        <index_order>Index</index_order>
        <index_order_type>alphabetic</index_order_type>

        <fields>
                <Index>
                        <name>Index</name>
                        <source>index</source>
                        <direction>input</direction>
                </Index>

                <jnxSubscriberTotal>
                        <name>PPPoE Sessions</name>
                        <method>walk</method>
                        <source>value</source>
                        <direction>input</direction>
                        <oid>.1.3.6.1.4.1.2636.3.64.1.1.1.1</oid>
                </jnxSubscriberTotal>

                <jnxSubscriberTotalCount>
                        <name>PPPoE</name>
                        <method>walk</method>
                        <source>value</source>
                        <direction>output</direction>
                        <oid>.1.3.6.1.4.1.2636.3.64.1.1.1.1.0</oid>
                </jnxSubscriberTotalCount>

        </fields>
</interface>

also i got empty graph.
i have another cisco device running perfectly but the snmpwalk output as Gauge32

[noname]

Before considering about Counter32 or 64,

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[manaf@NMS ~]$ snmpwalk -v2c -c WiTribe 92.241.33.248 .1.3.6.1.4.1.2636.3.64.1.1.1.1 
SNMPv2-SMI::enterprises.2636.3.64.1.1.1.1.0 = Counter64: 30 

I tried to make graph using date template putting the OID in Custom Data [data input: Get SNMP Data]. but the graph is empty.

Did you use ".1.3.6.1.4.1.2636.3.64.1.1.1.1.0" for OID in the data template?

[manaf]

yes I already use .1.3.6.1.4.1.2636.3.64.1.1.1.1.0 in data template but the graph shows 0 output

[noname]

Hmm, then try using <oid>.1.3.6.1.4.1.2636.3.64.1.1.1.1</oid> (removing ".0") for <jnxSubscriberTotalCount>.

[manaf]

no didn't solve the problem
in cacti.log i got this error:
03/08/2012 11:24:03 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'x.x.x.x', and OID:

[noname]

in cacti.log i got this error:
03/08/2012 11:24:03 AM - CMDPHP: Poller[0] WARNING: SNMP Get Timeout for Host:'x.x.x.x', and OID:

Then,
1) Increase "SNMP Timeout" in device settings
2) Please post result of "Verbose Query" of the data query in device settings

[manaf]

ops my mistake!
i should have made "Data Source Type" as GAUGE not COUNTER
now i can see the graph without the use of date query. only put OID in Custom Data

thank you for your help