BOOST: Poller[0] ERROR: Socket Error. Boost server is down.

[soarin]

I have been trying to figure out why the boost server is broken.
The readme was carefully followed during installation.
cacti_rrdsvc is running as a service and checked to be running.

When graphs are accessed " BOOST: Poller[0] ERROR: Socket Error. Boost server is down. " shows up in the log.
All the graphs appear to render correctly.

Does anyone have any sugestions?

[gandalf]

Moving to plugin forum
R.

[soarin]

I need to add that the service actauly crashes or stops when graphs are accessed.
Everything works without error until graphs are rendered.

Nothing was found in the logs.
The service can be restarted but fails again with the same behavior.

[ptaylor874]

I think I'm having this same issue with my new Cacti/spine install (0.8.7i) with Boost 5.1.

One thing though - the logs show this error "Socket Error. Boost server is down.", but I'm pretty sure that the logs are wrong.

I can get that message in the log, and moments later do a "ps -ef | grep boost" and I'll see my boost server still running with the timestamp of when I started it (some 30 minutes ago), so it hasn't gone down.

I get these "Socket Error" messages when I try to view graphs, so it looks like it's trying to do an on-demand update, but fails and incorrectly assumes that the boost server is down.

[ptaylor874]

Solved it!

SElinux has a setting to prevent apache from initiating network connections. Whenever I tried to view a graph (with On-Demand RRD Updates enabled), it failed and gave this error. Boost really couldn't connect to the boost server, even though it was sitting right there running the entire time...

To disable this SElinux setting, run this as root:

# /usr/sbin/setsebool httpd_can_network_connect=1

[soarin]

I'm grateful for your post and happy that you resolved it.
My instalation has selinux disabled so it is still broken ;(

[soarin]

I'm grateful for your post and happy that you resolved it.
My installation has selinux disabled so it is still broken ;(