System Utilities says wrong RRDTool and Graphs dont show up

[jhermiz1978]

My graphs are just showing broken image links. I have just installed cacti version 0.8.7i for windows XP.
Running RRDTools 1.4.5

I went to the system utilities link in cacti and selected "Technical Support" everything appears to be good except the section that says RRDToolVersion:

"Error: Installed RRDTool version does not match configured version. Please visit the configuration settings and select the correct RRDTool Utility Version."

So I went to the configuration settings and the RRDTool utility version is set to RRDTool 1.4.x

I also checked the "Paths" tab in the configuration settings and everything looks good there, the only one that seems odd is the RRDTool Default Font.
Mine is set to C:/Windows/Fonts/ARIAL.TTF and under it in green it says "NO FONT VERIFICATION POSSIBLE".
Other then that the paths look ok.

Could my graph images not be showing up because of this RRDTool error message? I just installed Cacti, so do I need to give it a day to actually graph?
Please any help is appreciated. I even turned GRAPH DEBUG MODE ON and it shows this

RRDTool Command:

C:/rrdtool/rrdtool.exe graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="TKKAH-IIS-1 web server serving internal applications - CPU Usage" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="percent" \
--slope-mode \
--font TITLE:10: \
--font AXIS:7: \
--font LEGEND:8: \
--font UNIT:7: \
DEF:a="C\:/Inetpub/wwwroot/cacti/rra/3/10.rrd":5min_cpu:AVERAGE \
AREA:a#FF0000FF:"CPU Usage" \
GPRINTLAST:"Current\:%8.0lf" \
GPRINTAVERAGE:"Average\:%8.0lf" \
GPRINTMAX:"Maximum\:%8.0lf\n" RRDTool Says:

But their doesnt seem to be any issues here even....

PS: I also checked the log file under "System Utilities" for "View Cacti Log File" it shows this:

12/21/2011 10:15:02 AM - SYSTEM STATS: Time:1.5569 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/21/2011 10:15:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 10:10:02 AM - SYSTEM STATS: Time:1.4973 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/21/2011 10:10:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 10:05:02 AM - SYSTEM STATS: Time:1.5445 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/21/2011 10:05:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 10:00:02 AM - SYSTEM STATS: Time:1.2047 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 10:00:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:55:02 AM - SYSTEM STATS: Time:1.2039 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:55:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:50:02 AM - SYSTEM STATS: Time:1.2142 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:50:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:45:02 AM - SYSTEM STATS: Time:1.2589 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:45:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:40:02 AM - SYSTEM STATS: Time:1.2492 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:40:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:35:02 AM - SYSTEM STATS: Time:1.3073 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:35:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:30:02 AM - SYSTEM STATS: Time:1.4980 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:30:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:25:02 AM - SYSTEM STATS: Time:1.5635 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:25:02 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:20:39 AM - SYSTEM STATS: Time:1.4871 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:20:39 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:16:15 AM - SYSTEM STATS: Time:1.7487 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:16:15 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:16:14 AM - POLLER: Poller[0] WARNING: Scheduled Task is out of sync with the Poller Interval! The Poller Interval is '300' seconds, with a maximum of a '300' second Scheduled Task, but 803 seconds have passed since the last poll!
12/21/2011 09:02:52 AM - SYSTEM STATS: Time:1.8012 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:3 RRDsProcessed:3
12/21/2011 09:02:52 AM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/21/2011 09:02:51 AM - POLLER: Poller[0] WARNING: Scheduled Task is out of sync with the Poller Interval! The Poller Interval is '300' seconds, with a maximum of a '300' second Scheduled Task, but 9854 seconds have passed since the last poll!
12/21/2011 06:18:39 AM - SYSTEM STATS: Time:2.0122 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:1 RRDsProcessed:1
12/20/2011 01:05:52 PM - CMDPHP: Poller[0] WARNING: SNMP Walk Timeout for Host:'localhost', and OID:'.1.3.6.1.2.1.25.2.3.1.1'

Im in the est time zone so the time appears to be off? Where can I update this value?

Thanks,
Jon

[TheWitness]

Depending on your Linux variant, there are either one or two PHP.INI files that need updating. Generally they are in /etc/php5. You have to set the 'date.timezone' variable starting with PHP5.3.

Once you do so, you need to restart Apache.

[BSOD2600]

Where did you get rrdtool 1.4.5 from?
If you run rrdtool.exe at the command prompt, do you get any errors?

[jhermiz1978]

Guys I am not running this under linux it is windows XP box.
I got rrdtools from the windows package that was posted here: http://forums.cacti.net/viewtopic.php?t=14946

[jhermiz1978]

Where did you get rrdtool 1.4.5 from?
If you run rrdtool.exe at the command prompt, do you get any errors?

See my link from where I got it

If I run it from dos:

C:\rrdtool>rrdtool
RRDtool 1.4.5 Copyright 1997-2009 by Tobias Oetiker <tobi@oetiker.ch>
Compiled Dec 15 2011 15:06:41

Usage: rrdtool [options] command command_options
Valid commands: create, update, updatev, graph, graphv, dump, restore,
last, lastupdate, first, info, fetch, tune,
resize, xport, flushcached

RRDtool is distributed under the Terms of the GNU General
Public License Version 2. (www.gnu.org/copyleft/gpl.html)

For more information read the RRD manpages

[BSOD2600]

double-posting won't get you help any faster. moving to the correct forum.

rrdtool output means all the dependencies are present. No errors in the windows application log?

Double-check NTFS permissions on c:\rrdtool\ folder and rrdtool.exe. does the IIS_USR account have read/execute?

[jhermiz1978]

double-posting won't get you help any faster. moving to the correct forum.

rrdtool output means all the dependencies are present. No errors in the windows application log?

Double-check NTFS permissions on c:\rrdtool\ folder and rrdtool.exe. does the IIS_USR account have read/execute?

Is the IIS_USR a user on the local machine? The only users I see on the local machine is Administrator, ASPNET, Guest, HelpAssistant, IUSR_ComputerName, IWAM_ComputerName, SUPPORT, and USER

[jhermiz1978]

double-posting won't get you help any faster. moving to the correct forum.

rrdtool output means all the dependencies are present. No errors in the windows application log?

Double-check NTFS permissions on c:\rrdtool\ folder and rrdtool.exe. does the IIS_USR account have read/execute?

I added IUSR_COMPUTERNAME to the rrdtool directory gave read write access and still no graphs. Just broken image link...

[BSOD2600]

Alright back to the basics.
1) Enable graph debugging and paste a screenshot of what is displayed?
2) Is the cacti poller running every 5 minutes?
3) any errors in your cacti.log?

[jhermiz1978]

Alright back to the basics.
1) Enable graph debugging and paste a screenshot of what is displayed?
2) Is the cacti poller running every 5 minutes?
3) any errors in your cacti.log?

Graph debug screenshot:



Yes the cacti poller is running every 5 minutes, here is a screen shot from the PC running cacti scheduled tasks:



Cacti log file (or partial of it):

12/22/2011 03:30:02 PM - SYSTEM STATS: Time:1.5674 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:30:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:26:03 PM - AUTH LOGIN: User 'jhermiz' Authenticated
12/22/2011 03:25:02 PM - SYSTEM STATS: Time:1.5506 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:25:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:20:02 PM - SYSTEM STATS: Time:1.5553 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:20:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:15:02 PM - SYSTEM STATS: Time:1.5514 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:15:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:10:02 PM - SYSTEM STATS: Time:1.5639 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:10:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:05:02 PM - SYSTEM STATS: Time:1.5420 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:05:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:00:13 PM - SYSTEM STATS: Time:2.2163 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 03:00:13 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 03:00:11 PM - POLLER: Poller[0] WARNING: Scheduled Task is out of sync with the Poller Interval! The Poller Interval is '300' seconds, with a maximum of a '300' second Scheduled Task, but 310 seconds have passed since the last poll!
12/22/2011 02:55:02 PM - SYSTEM STATS: Time:1.5667 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:55:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 02:50:02 PM - SYSTEM STATS: Time:1.5686 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:50:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 02:45:02 PM - SYSTEM STATS: Time:1.5576 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:45:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 02:40:02 PM - SYSTEM STATS: Time:1.5666 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:40:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 02:35:02 PM - SYSTEM STATS: Time:1.5592 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:35:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 02:30:02 PM - SYSTEM STATS: Time:1.5550 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:30:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
12/22/2011 02:25:02 PM - SYSTEM STATS: Time:1.5888 Method:cmd.php Processes:2 Threads:N/A Hosts:3 HostsPerProcess:2 DataSources:5 RRDsProcessed:5
12/22/2011 02:25:02 PM - CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U

Graphs appear as broken images...

[BSOD2600]

CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
This is the reason for the broken graph you just posted.

Are there any OTHER graphs which are broken?

[jhermiz1978]

CMDPHP: Poller[0] Host[3] DS[10] WARNING: Result from SNMP not valid. Partial Result: U
This is the reason for the broken graph you just posted.

Are there any OTHER graphs which are broken?

Even the graphs for the local machine (the machine serving cacti itself) I created graphs for that but they are broken images.

What is the reason for this error and how do I fix it? I have installed SNMP on the remote server (server I am trying to graph).

[BSOD2600]

Post a screenshot of a different graph with debugging enabled which isn't working.

If you take the rrdtool graph command and manually run it on the commandline, does it work?

[jhermiz1978]

Post a screenshot of a different graph with debugging enabled which isn't working.

If you take the rrdtool graph command and manually run it on the commandline, does it work?

Here is another screen shot



How would I run it from the command line?

[jhermiz1978]

Post a screenshot of a different graph with debugging enabled which isn't working.

If you take the rrdtool graph command and manually run it on the commandline, does it work?

From the Command line i did this:



C:\rrdtool>rrdtool create target.rrd --start 1023654125 --step 300 DS:mem:GAUGE:
600:0:671744 RRA:AVERAGE:0.5:12:24 RRA:AVERAGE:0.5:288:31

And I can see the file target.rrd sitting in the c:\rrdtool directory..just not sure on how to open and view the graph.