[CLOSED] Problem: restoral mail & Time Based Treshld

[uhtred]

Hi,

there seems to be a bug with restoral mails and time based thresholds
My settings:
Trigger = 10min.
Time Period = 10min.
The Problem:
if a value result in an alert trigger and restore before 10 min. is over, I get restoral mails although i haven't get an alert mail.
This is confusing.
So an restoral mail shouldn't be send, if the system haven't send an alert or warning mail before.

[TheWitness]

This sounds like a corner case. It almost looks like your should be using Hi/Low as you are essentially saying that the item must be in breach for 10 out of 10 minutes, is that the case. Post a screen show of your threshold and threshold log.

[uhtred]

ok, here are the files

i did receive mails at
22:01 restored
22:10 restored
22:45 restored
23:03 alert
23:05 restored
23:12 restored

[TheWitness]

Screen shot your page, and is this the latest patch?

[uhtred]

yes 0.4.9.3 is installed
what for a page u want to see?

[TheWitness]

The Edit page.

[uhtred]

this one?

[TheWitness]

Whats your poller interval?

[uhtred]

1 min.

[TheWitness]

Are you familiar with the term "Reductio ad Absurdum"? Thanks for the info...

[uhtred]

moin moin,

i did change 2 lines in sourcecode of thold_functions.php:
1819:

Code: Select all

if ($alertstat != 0 && $warning_failures < $warning_trigger && $item['restored_alert'] != 'on') {

to

Code: Select all

 if ($alertstat != 0 && $warning_failures == $warning_trigger-1 && $item['restored_alert'] != 'on') {

and 1845:

Code: Select all

} elseif ($alertstat != 0 && $failures < $trigger && $item['restored_alert'] != 'on') {

to

Code: Select all

} elseif ($alertstat != 0 && $failures == $trigger-1 && $item['restored_alert'] != 'on') {

at first sight, everything (restoring) is working fine and how i need.

Update: doesn't work

[phalek]

I'm wondering why you did set the warning and alert thresholds to the exact same value ...

[uhtred]

I'm wondering why you did set the warning and alert thresholds to the exact same value ...

there exists only 2 values -> 1(ok) & 2(nok)

[phalek]

sure, but then the program doesn't really know what to do. Is it a warning, is it an alert ?

You should set the warning levels different than the alert ones.

1.5 as the warning level would do just fine.

[uhtred]

your solution doesn't change anything, sry.
the problem isn't the the threshold level