graphs missing text

[rdege]

Hello,

I just installed cacti on a windows system (cacti 0.8.7h, rrdtool 1.2.30, php 5.3.8 thread safe, mysql 5.5.17, apache 2.2.21, and net-snmp 5.6.1.1). Everything is working correctly, except that random graphs are missing text. Refreshing the page fixes some graphs, but then other graphs lose text. I feel like I'm playing a game of refresh roulette.

I verified that the RRD Font path is correct, and even tried using 3 different fonts with no success.

Does anyone have any ideas on how to fix this? I find this especially frustrating since I have another cacti system (at a different site) running on linux that does not suffer from this affliction. Plus, all of the tools on the linux cacti system are older versions.

Thank you.

-Rob

[BSOD2600]

Would you please post a picture of what you mean.
where did you get your rrdtool copy from?

[rdege]

I attached two photos. The first photo is what appears when I click on the graph tab at the top of the page. The second photo is what happens when I refresh the page.

Also, I downloaded rrdtool from the rrdtool website. I also tried different versions of the rrdtool, but to no avail.

-Rob

[BSOD2600]

hmm, yea that is a bit odd a few graphs are lacking text.

Try rrdtool-1.2.30-bin-w32.zip from http://www.gknw.net/mirror/rrdtool/

[rdege]

Unfortunately, that version did not resolve the problem. Nor did versions 1.2.23, or 1.2.15.

[BSOD2600]

Bummer.

I'm wondering if its an issue related to php 5.3, as I haven't seen this problem in quite a while. Last time I saw this problem was with php 4 and the 'solution' was to replace php4ts.dll with an older version (obviously an unsupported hack; dont do this with your current version).

Try the non-threadsafe version of php 5.3.8.
If that doesn't fix it, try php 5.2.17 (note: their installer is broken for apache in this version so you'll have to manually fix http.conf).

[rdege]

Yeah, I found the forum post talking about that php4 hack.

Unfrotunately, due to time constraints, I refomatted the system in linux, and got cacti up and running that way.

I do thank you for the suggestions, and assistance. It's just unfortunate that I didn't have the proper amount of time to resolve the problem.

-Rob

[TheWitness]

That's draconian. Hopefully, you were able to retain your configuration...

[rdege]

This was a fresh cacti install, so there was no data to lose or migrate.

At the time, I wanted to set it up in Windows since (1) I never did it before, and (2) I needed a quick setup, and didn't feel like formatting the machine.

Other than a minor graphing error, the setup on linux was very smooth.

-Rob

[TheWitness]

My brother works for a 'very large' hosting company with over 30 data centers globally. When I asked him what web OS' they ran in those data centers, he replied "oh about 99%". "Of what I replied". He responded "Do you really need to ask?" After that I smiled. There were subsequent conversations on the topic. Unfortunately, I can't share any more than this other to say that the numbers don't lie, Linux rules the web space.

[netfly]

Hi Rob, seems we have the same issue. I shouldn't start a new thread if I saw your posting.

[rdege]

Unfortunately, due to time constraints, I wasn't able to resolve this odd issue. I'm very intrigued to see if you are able to solve the problem, and what conclusions you come up with.

-Rob