Device Status "Unknown"...why???

[smlick]

Also in 0.8.7.b I have some device in unknown state.
This is very strange because are the same device type and same configuration but two of them are always in unknown state.

Regards

[gandalf]

This is the status if no graph has yet been created. Please follow 2nd link of my sig for more debugging hints
Reinhard

[soloslinger]

We just added a device to our cacti instance and now have this issue as well. I have tried tcp/udp ping and snmp availability methods, as well as both snmp v1 and v2 with no luck getting it to change the status of the device (a cisco 6500). The associated data queries show up fine. I can create graphs but it doesn't change the status of the device, and the graphs do not update. We have tried restarting the snmp process on the device, then deleting the device in cacti, and readding it with no luck.

gandalf, I followed the link in your sig, but there isn't much info in there about running spine on the cli.

would anyone have any ideas on this??


soloslinger

[gandalf]

gandalf, I followed the link in your sig, but there isn't much info in there about running spine on the cli.

There's not much to it. And this should be there:

Code: Select all

spine --verbosity=5 <id> <id>

runs a debug spine against the host with id=<id>
Reinhard

[oddsmojo]

I have the same issue.

Version 0.8.7g

To get around this issue, I do the following. (Lets assume server name is Blah )

Devices -> Add

Description,Hostname Blah.
Host Template -> None
Create
Devices -> Blah -> Host Template ( Memcached Server ___ or whatever ) -> Save
[Confirm Associated graph Templates are present]
New Graphs -> Blah (( Now they should be listed here, check all of them on right ) -> Create
Devices [ Graphs should show 6 __ or however many you added, Status should show Up __ Assuming host is up ]

I don't know why it does this, there is a bug with the device creation script somewhere. It does this to me after successfully creating 6-7 devices. Sometimes I can delete the device and re-add it just fine. Not saying this is bad software by any means; I think it is awesome as hell. Just pointing out how to work around the current bug.

[ cacti]# php -v
PHP 5.1.6 (cli) (built: Nov 13 2010 16:05:12)
Copyright (c) 1997-2006 The PHP Group
Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies

[PHP Modules]
bcmath
bz2
calendar
ctype
curl
date
dbase
exif
ftp
gd
gettext
gmp
hash
iconv
libxml
mbstring
mime_magic
mysql
mysqli
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_sqlite
posix
pspell
Reflection
session
shmop
SimpleXML
sockets
SPL
standard
sysvmsg
sysvsem
sysvshm
tokenizer
wddx
xml
zlib

Server version: 5.1.42-percona MySQL Community Server (GPL), XtraDB 9, Revision 50

Server version: Apache/2.2.3
Server built: Nov 10 2009 09:06:10

[noname]

Please make sure:
- "Availability/Reachability Options" in device settings
- "Host Availability Settings" in Settings->Poller

See also: http://forums.cacti.net/viewtopic.php?p=90535#p90535