Cacti stopped monitoring subnet usage Infoblox

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wingsyves
Posts: 5
Joined: Mon Feb 21, 2011 8:06 am

Cacti stopped monitoring subnet usage Infoblox

Post by wingsyves »

Hey guys,

After an update that was done on our Infoblox from 4.3r4 to 4.3r7, our cacti system no longer seems to be collecting data in regards to the subnet usage.

Any idea what can be done to resolve this please?

Many thanks in advance

Yves.
noname
Cacti Guru User
Posts: 1566
Joined: Thu Aug 05, 2010 2:04 am
Location: Japan

Re: Cacti stopped monitoring subnet usage Infoblox

Post by noname »

If I were you, at the beginning I'd read NIOS release notes to know what is changed from 4.3r4 to r7.

Additionally, your SNMP settings (Cacti & Infoblox) are correct?
wingsyves
Posts: 5
Joined: Mon Feb 21, 2011 8:06 am

Re: Cacti stopped monitoring subnet usage Infoblox

Post by wingsyves »

After some further investigation I think I found an issue with the data query ...

+ Running data query [23].
+ Found type = '3' [snmp query].
+ Found data query XML file at 'C:/Apache2/htdocs/cacti/resource/snmp_queries/infoblox_subnets.xml'
+ XML file parsed ok.
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.4.1.7779.3.1.1.4.1.1.1.1'
+ No SNMP data returned
+ Found data query XML file at 'C:/Apache2/htdocs/cacti/resource/snmp_queries/infoblox_subnets.xml'
+ Found data query XML file at 'C:/Apache2/htdocs/cacti/resource/snmp_queries/infoblox_subnets.xml'

I assume that the OIDs might have changed with the update of the NIOS ..... or am I totally looking in the wrong place here?

<interface>
<name>Infoblox subnet ippool usage</name>
<oid_index>.1.3.6.1.4.1.7779.3.1.1.4.1.1.1.1</oid_index>
<oid_index_parse>OID/REGEXP:^.{33}(.*)</oid_index_parse>
<index_order>InIndex</index_order>
<index_order_type>alphabetic</index_order_type>

<fields>
<InIndex>
<name>Index</name>
<method>walk</method>
<source>value</source>
<direction>input</direction>
<oid>.1.3.6.1.4.1.7779.3.1.1.4.1.1.1.1</oid>
</InIndex>
<InMask>
<name>Mask</name>
<method>walk</method>
<source>value</source>
<direction>input</direction>
<oid>.1.3.6.1.4.1.7779.3.1.1.4.1.1.1.2</oid>
</InMask>
<InUsed>
<name>Percent Used</name>
<method>walk</method>
<source>value</source>
<direction>output</direction>
<oid>.1.3.6.1.4.1.7779.3.1.1.4.1.1.1.3</oid>
</InUsed>
</fields>
</interface>
noname
Cacti Guru User
Posts: 1566
Joined: Thu Aug 05, 2010 2:04 am
Location: Japan

Re: Cacti stopped monitoring subnet usage Infoblox

Post by noname »

wingsyves wrote:+ Executing SNMP walk for list of indexes @ '.1.3.6.1.4.1.7779.3.1.1.4.1.1.1.1'
+ No SNMP data returned
Then, try:
% snmpwalk -v2c -c <community> <IP_of_infoblox> .1.3.6.1.4.1.7779.3.1.1.4.1.1.1 (not 1.1.1.1)

*SNMP version (v1, v2c) and community name depends your SNMP settings.
wingsyves
Posts: 5
Joined: Mon Feb 21, 2011 8:06 am

Re: Cacti stopped monitoring subnet usage Infoblox

Post by wingsyves »

That didnt seem to like it either

1.4.1.7779.3.1.1.4.1.1.1
SNMPv2-SMI::enterprises.7779.3.1.1.4.1.1.1 = No Such Object available on this agent at this OID

SNMPv2-SMI::enterprises.7779.3.1.1.4.1.1.1.1 = No Such Object available on this agent at this OID


When checking the poller cache I am getting: WARNING: Result from SNMP not valid. Partial Result: U
noname
Cacti Guru User
Posts: 1566
Joined: Thu Aug 05, 2010 2:04 am
Location: Japan

Re: Cacti stopped monitoring subnet usage Infoblox

Post by noname »

wingsyves wrote:SNMPv2-SMI::enterprises.7779.3.1.1.4.1.1.1 = No Such Object available on this agent at this OID
SNMPv2-SMI::enterprises.7779.3.1.1.4.1.1.1.1 = No Such Object available on this agent at this OID
Did you configure SNMP properly after upgrading NIOS?

I think that OID ".1.3.6.1.4.1.7779.3.1.1.4.1.1.1.1" (IB-DHCPONE-MIB::ibDHCPSubnetNetworkAddress) is correct,
but it seemed that you don't have access rights for your appliance.
wingsyves
Posts: 5
Joined: Mon Feb 21, 2011 8:06 am

Re: Cacti stopped monitoring subnet usage Infoblox

Post by wingsyves »

the SNMP walk now seems to work but the graphs are still not updating

Still getting these errors:
06/01/2011 10:40:05 AM - CMDPHP: Poller[0] Host[264] DS[15585] WARNING: Result from SNMP not valid. Partial Result: U
06/01/2011 10:40:05 AM - CMDPHP: Poller[0] Host[264] DS[15584] WARNING: Result from SNMP not valid. Partial Result: U
06/01/2011 10:40:05 AM - CMDPHP: Poller[0] Host[264] DS[15583] WARNING: Result from SNMP not valid. Partial Result: U
noname
Cacti Guru User
Posts: 1566
Joined: Thu Aug 05, 2010 2:04 am
Location: Japan

Re: Cacti stopped monitoring subnet usage Infoblox

Post by noname »

Try:
- Rebuild poller cache
- Increase SNMP timeout in device settings
- Re-create graph/datasource
- Re-create device

If nothing effected after all, I'll give up... Sorry.
Please start debugging -- perhaps from here: http://docs.cacti.net/manual:087:4_help.2_debugging
mathewdisoza
Posts: 2
Joined: Fri Jun 24, 2011 9:08 am

Re: Cacti stopped monitoring subnet usage Infoblox

Post by mathewdisoza »

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