Unable to export to csv certain graphs

[xminos]

I have a problem with a specific kind of graph. This used to work before we upgraded to the latest and great version of cacti. Cacti specific information found below.

For the most part export to csv works fine. However on this specific graph template it never works. It will always return no data. The is obviously data so I can't figure out what the problem is. I tried to re-create the graph assuming maybe it was due to this graph was created on an older version of cacti but even the brand new graph using this template fails to export properly.



When exported this is what I get:



Suggestions of things to check/do?

Tech support data here:

Code: Select all

Technical Support
General Information
Date 	Tue, 29 Mar 2011 07:58:22 -0700
Cacti Version 	0.8.7g
Cacti OS 	unix
SNMP Version 	NET-SNMP version: 5.3.2.2
RRDTool Version 	RRDTool 1.2.x
Hosts 	1295
Graphs 	17100
Data Sources 	Script/Command: 1774
SNMP: 5961
SNMP Query: 13909
Script Query: 79
Script - Script Server (PHP): 4
Script Query - Script Server: 489
Total: 22216
Poller Information
Interval 	300
Type 	spine
Items 	Action[0]: 30546
Action[1]: 1879
Action[2]: 962
Total: 33387
Concurrent Processes 	5
Max Threads 	60
PHP Servers 	5
Script Timeout 	298
Max OID 	60
Last Run Statistics 	Time:139.5188 Method:spine Processes:5 Threads:60 Hosts:1293 HostsPerProcess:259 DataSources:33387 RRDsProcessed:22110
PHP Information
PHP Version 	5.1.6
PHP OS 	Linux
PHP uname 	Linux hostname-1 2.6.18-194.8.1.el5 #1 SMP Thu Jul 1 19:04:48 EDT 2010 x86_64
PHP SNMP 	Installed
max_execution_time 	120
memory_limit 	512M

[gandalf]

Please select the wrench next to that graph and post the whole rrdtool statement
R.

[xminos]

Please select the wrench next to that graph and post the whole rrdtool statement
R.

My apologies for the delayed response.

/usr/bin/rrdtool graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title='<removed> - IP mapping' \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label= \
--slope-mode \
--font TITLE:8: \
--font AXIS:8: \
--font LEGEND:8: \
--font UNIT:8: \
DEF:a="/san1/www/html/cacti/rra/removed_sdv-pts-1_current_subs_32006.rrd":Current_Subs:AVERAGE \
DEF:b="/san1/www/html/cacti/rra/removed_sdv-pts-1_mapped_ips_32007.rrd":Mapped_IPs:AVERAGE \
DEF:c="/san1/www/html/cacti/rra/removed_sdv-pts-1_unmapped_ips_32008.rrd":UnMapped_IPs:AVERAGE \
LINE2:a#7EE600FF:"Total Active \n" \
GPRINTLAST:"Current\:%8.2lf %s" \
GPRINTAVERAGE:"Avg\:%8.2lf %s" \
GPRINTMAX:"Max\:%8.2lf %s\n" \
LINE2:b#4444FFFF:"IPs Mapped \n" \
GPRINTLAST:"Current\:%8.2lf %s" \
GPRINTAVERAGE:"Avg\:%8.2lf %s" \
GPRINTMAX:"Max\:%8.2lf %s\n" \
LINE2:c#FF0000FF:"IPs UnMapped \n" \
GPRINT:c:LAST:"Current\:%8.2lf %s" \
GPRINT:c:AVERAGE:"Avg\:%8.2lf %s" \
GPRINT:c:MAX:"Max\:%8.2lf %s\n"

[noname]

RRDTool Version RRDTool 1.2.x

FYI:
- http://forums.cacti.net/viewtopic.php?f=21&t=30810
- http://forums.cacti.net/viewtopic.php?f=21&t=32029

In summary,
1.2.29 NG --> 1.2.27 OK (downgraded)
1.3.6 NG --> 1.3.7 OK (upgraded)