Lost Password

[LostBoy]

Hello,

I've recently taken over our Cacti system but can only log on as guest. The admin/root password has been lost. Can you tell me how to recover or reset this?

Cacti was set-up so you browse to its ip and log on from the web interface.

[TheWitness]

Please see your other post.

TheWitness

[peyote]

Please post a link to this in this thread as this is the first hit on a google search for "reset cacti password".

[mick]

I agree - I've just come here from Google looking how to recover my cacti password.

[helper]

http://www.cacti.net/downloads/docs/htm ... ml#AEN1782

[TomA-R]

To save people having to go to the link, this is what it says:

Connect to MySQL server with user root (or any which has permissions on cacti database):

Code: Select all

shell> mysql -u root -p cacti

Run SQL query to set the password to "NEWPASSWORD" (replace this with your pass):

Code: Select all

mysql> update user_auth set password=md5('admin') where username='admin';

Good luck!

P.S.: Also first site I got onto from Google!

[termite]

I followed the instruction as mention above but still can not access Cacti. If I put incorrect password, I would get invalid password. But when I tried to login with password that I have just changed to, I will get login screen but without any error.

[TheWitness]

Either /var/ is full, or PHP does not have permissions to add session files.

[termite]

Hi Witness, I have checked my /var and it's not full. How would I fix this issue?

Thanks

[TheWitness]

Find out why session files are not able to be written. Review apache's php.ini file for the session location. Typically, if you login with good creds, and you get kicked back out to the login prompt, it means that the apache user can not write to the php session directory or it's full.

TheWitness

[termite]

Thanks Witness, that fixed my problem.

[ackman]

Hi,

I am a new user to caci so I apologise if my question is silly.

I was able to get the first time wizard to come up, but I am not able to login.

When I run the command to reset the password I get the following message:

Code: Select all

mysql> update user_auth set password=md5('admin') where username='admin';
Query OK, 0 rows affected (0.00 sec)
Rows matched: 1  Changed: 0  Warnings: 0

I assume that this means the row was not updated.

I am also logging into the caci page, but failing to proceed to the next page.
I have my session information in /tmp
I am seeing session files get setup in /tmp.

Any ideas where to look now?

Thank you
DJ

[ackman]

I thought I was supposed to be using one of the passwords I setup earlier in the setup / configuration steps.

I was able to login with admin/admin as per the defaults.

Thank you.

[viclux]

Hi,

I lost my password to cacti web gui. Hence I reset the username and password as per this post but by providing the database name cacti(I guessed the name). Before resetting the password I got Invalid username and password. But after resetting I don't get that error message but it the first login page doesn't seem to load. Can you help please?

Thanks

[gandalf]

The correct database name and credentials for logging into mysql should be taken from include/config.php.
Then, you may change the user "admin" as required
R.