No value from poller spine : value: U

[Runan]

I am in cacti 0.8.7g version with the latest patchs and spine.

In my Fortigate template I have some counters, not all, which returns :

09/21/2010 10:52:04 AM - SPINE: Poller[0] Host[175] TH[1] DS[2623] SNMP: v2: host.mydomain.com, dsname: SMTPProcessed, oid: .1.3.6.1.4.1.12356.101.10.101.3.1.1, value: U

When I snmpwalk this oid it works ...

Some ideas ?

[TheWitness]

Perform and snmpget on that value. Are the OID's different?

TheWitness

[Runan]

Perform and snmpget on that value. Are the OID's different?

TheWitness

If I copy/paste my snmpwalk oid I have :

Error in packet
Reason: (noSuchName) There is no such variable name in this MIB.

If I add ".1" to my OID I have the same value but my snmpget works ... do I need to add this chain in my data template ? Is it normal, can you explain ?

Thanks.

[TheWitness]

A 'get' does not walk. You need to add the ".1" to the end of the OID. That's how it works. When you do a 'get', you have to provide the 'whole' OID.

TheWitness

[kaf3773]

Hi

I am having the same issue and i have tried all your debugging ideas but does not seem to work.

From cacti log i get this

SPINE: Poller[0] Host[4154] TH[1] DS[7411] SNMP: v2: ggsnyc, dsname: ggs_nyc_calls, oid: .1.3.6.1.4.1.2879.2.2.2.1.2.1.2.1, value: U

Then i snmpwalk and snmpget the OID and this is what i get

snmpwalk -v2c -c admin ggsnyc .1.3.6.1.4.1.2879.2.2.2.1.2.1.2.1
SNMPv2-SMI::enterprises.2879.2.2.2.1.2.1.2.1 = INTEGER: 2917

snmpget -v2c -c admin ggsnyc .1.3.6.1.4.1.2879.2.2.2.1.2.1.2.1
SNMPv2-SMI::enterprises.2879.2.2.2.1.2.1.2.1 = INTEGER: 2961

then i run spine from the command prompt and here is what i get

SPINE: Using spine config file [spine.conf]
SPINE: Version 0.8.7i starting
05/05/2014 07:24:53 PM - SPINE: Poller[0] NOTE: Spine will support multithread device polling.
05/05/2014 07:24:53 PM - SPINE: Poller[0] NOTE: Spine is behaving in a 0.8.7g+ manner
05/05/2014 07:24:53 PM - SPINE: Poller[0] Host[0] TH[1] Total Time: 0.0023 Seconds
05/05/2014 07:24:53 PM - SPINE: Poller[0] Host[4154] TH[1] NOTE: There are '1' Polling Items for this Host
05/05/2014 07:24:53 PM - SPINE: Poller[0] Host[4154] TH[1] DS[7411] SNMP: v2: ggsnyc, dsname: ggs_nyc_calls, oid: .1.3.6.1.4.1.2879.2.2.2.1.2.1.2.1, value: U
05/05/2014 07:24:53 PM - SPINE: Poller[0] Host[4154] TH[1] Total Time: 0.096 Seconds
05/05/2014 07:24:53 PM - SPINE: Poller[0] Time: 0.2175 s, Threads: 24, Hosts: 2

In addition when i change the poller to cmd.php the values show up and the graph works.

I will really appreciate your help in resolving this spine issue.

Thanks