screen/page width is too big in browser

sbe · Post by **sbe** » Tue Jun 01, 2010 4:36 am

Hi,

for a longer time I've detected that my graphs display with a screen width which is bigger than my browser window. Therefore all of my graphs show up with only a part of the image within my browser window, see attached example. This happens in Firefox 3.6 but not in Internet Explorer (tested with 7.0).

What could be the reason?

regards,
stefan

Hyperlord · Post by **Hyperlord** » Tue Jun 01, 2010 5:48 am

What Cacti version is that?

Did you view the Sourcecode of the specific area (you can mark that area in FF with FireBug and it'll be higllighted [src code] then)?

Do you have Plug-Ins integreated? Those are up2date?

I guess this is just a misplaced <div>-Element ...

brgds

sbe · Post by **sbe** » Tue Jun 01, 2010 7:22 am

Hyperlord wrote:What Cacti version is that?

It appears on 0.8.7 e and f version.

Hyperlord wrote: Do you have Plug-Ins integreated? Those are up2date?

I have no plugins (in cacti).

And it appears inside IE 6.0 now as well.
The source code seems ok, according to validator.w3.org. The source is attached ...

BSOD2600 · Post by **BSOD2600** » Tue Jun 01, 2010 12:04 pm

Don't use cacti 0.8.7f, go back to e.

I use FF 3.6 all the time with cacti and there are no problems like this. I think it's either a firefox addon issue, or there is some custom graph you're displaying thats super wide for some reason.

Does this wide issue happen for all cacti user accounts or only one?

sbe · Post by **sbe** » Fri Jun 04, 2010 2:19 am

It appears in a freshly installed Chrome browser as well. Su I suggest it is not a problem of my browser. But I still do not have a clue about the reason.

regards,
sbe

BSOD2600 · Post by **BSOD2600** » Fri Jun 04, 2010 11:35 am

Until you address all of my questions, we cannot proceed further.

sbe · Post by **sbe** » Fri Jun 04, 2010 1:25 pm

BSOD2600 wrote:Don't use cacti 0.8.7f, go back to e.

It happens on e and f as said before.

BSOD2600 wrote:I use FF 3.6 all the time with cacti and there are no problems like this. I think it's either a firefox addon issue, or there is some custom graph you're displaying thats super wide for some reason.

I don't think so, the graph is at it's normal size, its the window within the browser which is too wide.

BSOD2600 wrote:Does this wide issue happen for all cacti user accounts or only one?

It happens to admin and guest, I don't use any other users.

regards,
Stefan

sbe · Post by **sbe** » Fri Jun 04, 2010 1:26 pm

Hyperlord wrote:Do you have Plug-Ins integreated? Those are up2date?

I don't use plugins, plain cacti only.

regards,
stefan

BSOD2600 · Post by **BSOD2600** » Fri Jun 04, 2010 3:59 pm

In the attached html code, one finds the following:

Code: Select all

<img src="images/transparent_line.gif" width="2298" style="height:2px;" border="0"><br>

which is most likely the cause of your issue. Additionally:

Code: Select all

<meta http-equiv=refresh content='99999'>

suggests that you/others/plugin have messed with the default settings, as that value is typically 300 (aka 5 minutes).

Anything of the settings in the following sections seem out of order?
Settings -> Visual
User Management -> <username> -> Graph Settings

Post by **TheWitness** » Fri Jun 04, 2010 7:19 pm

I wonder who did that? Oh wait, Graph Settings ->Dual Pane Tree Width maybe?

TheWitness

sbe · Post by **sbe** » Sat Jun 05, 2010 3:30 am

BSOD2600 wrote:In the attached html code, one finds the following:

suggests that you/others/plugin have messed with the default settings, as that value is typically 300 (aka 5 minutes).

Anything of the settings in the following sections seem out of order?
Settings -> Visual
User Management -> <username> -> Graph Settings

Here are the settings for visual.

The refresh value is set to 300 seconds.

regards,
stefan

Post by **TheWitness** » Sat Jun 05, 2010 9:25 am

sbe wrote:
BSOD2600 wrote:In the attached html code, one finds the following:

suggests that you/others/plugin have messed with the default settings, as that value is typically 300 (aka 5 minutes).

Anything of the settings in the following sections seem out of order?
Settings -> Visual
User Management -> <username> -> Graph Settings
Here are the settings for visual.

The refresh value is set to 300 seconds.

regards,
stefan

Not quite. When viewing graphs, there is a tab on the right hand side that states "Settings". That's where you find that setting.

TheWitness

sbe · Post by **sbe** » Sat Jun 05, 2010 1:38 pm

TheWitness wrote: Not quite. When viewing graphs, there is a tab on the right hand side that states "Settings". That's where you find that setting.

Here it is:

Post by **TheWitness** » Sat Jun 05, 2010 1:40 pm

Ok, so grep for that width value and change it back to the default. Someone had to have hacked your page.

TheWitness

sbe · Post by **sbe** » Mon Jun 07, 2010 6:15 am

TheWitness wrote:Ok, so grep for that width value and change it back to the default. Someone had to have hacked your page.

I've changed the value within two files.

But what about the problem with the too large transparent_line.gif?
This is a problem which much more annoying.

regards,
Stefan

screen/page width is too big in browser

screen/page width is too big in browser

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