Spine/Script Server hangs

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ARC1450
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Spine/Script Server hangs

Post by ARC1450 »

I have Cacti installed on a Windows XP box.

I've noticed that over time (a week, maybe two), the number of logged-in users starts going up and up. Last night, the number of logged-in users hit about 30, then I had a huge gap in graphs.

I fired up task manager and noticed a list of php.exe and spine.exe processes that were just hanging around. As soon as I cleared them out, presto, Cacti works again flawlessly (until such time as Boost runs and brings the poor little workstation to a crawl).

I've also noticed that after a while of Cacti running, if I log in as admin (generally I just do "Run As"), I have at least 10 dialogue boxes that tell me spine.exe encountered an error.

Anyone else ran into this issue and came up with a decent fix for it?
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BSOD2600
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Post by BSOD2600 »

What versions of everything?

I've found that installing the 'User Profile Hive Cleanup Service' helps preventing the errant processes too.

using custom scripts? thats often a cause of runaway processes which don't terminate properly.
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ARC1450
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Post by ARC1450 »

All the stuff that came with your Windows installer. .8.7e Cacti/Spine, 5.2.1 (or 5.2.11) of PHP.

I'll give the hive cleanup service a go, see what flies.

The scripts I can think of right now are the EnvMon scripts from Gandalf, the SLA scripts for Cisco IP SLA/RTR and one to check my Nortel VPN appliance.

The only time I see the Script Server/Spine not terminating/timing out in the logs is when Boost runs.
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BSOD2600
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Post by BSOD2600 »

Could be a plugin/boost issue. What version of those?

Also, next time you have hung processes, fire up sysinternals process explorer. Look what the hung processes were trying to run.
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ARC1450
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Post by ARC1450 »

PIA 2.4 and the latest Boost, 3.0(1) I think. . .

Make that PIA 2.6 and Boost 3.0(1).
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