cmd.php works - cactid fails: Result from SCRIPT not valid

[TheWitness]

tapufd,

The reason that I wanted you to download the latest CACTID was to correct a logging issue. I still need you to capture another DEBUG log and post it. I am very interested in the DEBUG output to determine what formatting problems are causing this issue. I can not determine that until you post the DEBUG output.

The timeout is not the issue. Otherwise you would receive a Timeout ERROR.

TheWitness

[Speedster]

I increased the timeout value in poller.c to 10 seconds with the pre20040929 version, it looks like my cactid is getting stuck in a loop.

[tapufd]

See in attachment a new DEBUG log.
Used :
* cacti-0.8.6a-pre20040930
* cacti-cactid-0.8.6a-pre20040930.tar

/tap

Windows XP
net-snmp-5.1.2-1.win32
mysql-4.0.20d-win
php-5.0.1-Win32

[TheWitness]

Your script server is timing out. Therefore, please search for the following line in php.c

timeout.tv_sec = 5;

and again change to 10. I am also considering a more resiliant method to recover from these errors. Until then, try the following.

TheWitness

[tekbot]

So, I've been dealing with this for a couple of weeks, and none of the suggestions I found here worked. So, taking matters into my own hands, I finally resolved the issue by changing the $hostname variable in the netscreen_stats.pl script to the actual IP address of the firewall I was trying to monitor. For whatever reason, the IP Address of the defined host was not being appended to the script at run-time. I found this by accidentally running the following:

perl netscreen_stats.pl (no hostname or IP Address)

and getting the following output, which matched the errors in the log:

cpu1: cpu5: cpu15: memory_allocated: memoryAvailable: memoryFragmented: sessionsAllocated: sessionsMaximum: sessionsFailed:

No Data as there is no device specified to poll.

It seems like there is a bug *somewhere* that fails to append the IP Address / hostname to the command line. I don't profess to be an expert, and this is *just a hack* but now I'm finally getting CPU, Memory and Session Stats graphed.

As a side note, I also needed to check the path where cacti was looking for my netscreen_stats.pl script. If you check your poller cache, and search for netscreen_stats.pl you may see that it wants to find netscreen_stats.pl in a place like /usr/local/cacti even if you installed cacti in /var/www/cacti (as I did). Check your path and, if necessary, change $hostname to the IP Address or hostname (if DNS / hosts is setup properly) in the netscreen_stats.pl.

Hope This Helps!

tekbot

Cacti, cactid, snmp and php info:

cacti-0.8.6f
cacti-cactid-0.8.6e
net-snmp-devel-5.1.2-11
net-snmp-5.1.2-11
php-snmp-4.3.9-3.7
net-snmp-perl-5.1.2-11
net-snmp-utils-5.1.2-11
net-snmp-libs-5.1.2-11