Graph / Data stopped working.

4d4m · Post by **4d4m** » Tue Mar 02, 2010 11:29 am

Sorry, I'm a newbie when it comes to Cacti but I've been tasked with fixing it. We've been running out version for some time now (I think we set it up in 2007) and it has seemingly been running fine the whole time. Then as of last Saturday, at 2:00pm exactly, the graphs stopped reporting data. I can go back and see all the data before that time so I'm not sure if it is an issue with accessing the DB or not. I'm not completely sure where to start so I'll post some information I've gathered while reading other threads.

One important note: Our version of cacti is pretty old. We're upgrading it in April when I get a new server for it. I'm hoping to get it working till then.

Log (set to medium now):

03/02/2010 10:27:02 AM - CMDPHP: Poller[0] Host[1] No host availability check possible for '127.0.0.1'.
03/02/2010 10:26:02 AM - CMDPHP: Poller[0] Host[1] No host availability check possible for '127.0.0.1'.
03/02/2010 10:25:15 AM - CACTID: Poller[0] Time: 2.9766 s, Threads: 30, Hosts: 2
03/02/2010 10:25:15 AM - CACTID: Poller[0] Time: 3.9216 s, Threads: 30, Hosts: 4
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[680] SNMP: v1: hcirightfax2.hagerty.com, dsname: proc, oid: .1.3.6.1.2.1.25.1.6.0, value: 59
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[679] SNMP: v1: hcirightfax2.hagerty.com, dsname: users, oid: .1.3.6.1.2.1.25.1.5.0, value: 13
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[684] SNMP: v1: hcirightfax2.hagerty.com, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.65540, value: 2099910958
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[684] SNMP: v1: hcirightfax2.hagerty.com, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.65540, value: 2667151308
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[683] SS[3] SERVER: /var/www/html/scripts/ss_host_disk.php ss_host_disk hcirightfax2.hagerty.com 65 1:161:500:hci123:::MD5::[None] get used 3, output: 848207872
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[682] SS[2] SERVER: /var/www/html/scripts/ss_host_disk.php ss_host_disk hcirightfax2.hagerty.com 65 1:161:500:hci123:::MD5::[None] get used 2, output: 6549774336
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[683] SS[1] SERVER: /var/www/html/scripts/ss_host_disk.php ss_host_disk hcirightfax2.hagerty.com 65 1:161:500:hci123:::MD5::[None] get total 3, output: 245384777728
03/02/2010 10:25:14 AM - CACTID: Poller[0] Host[65] DS[682] SS[0] SERVER: /var/www/html/scripts/ss_host_disk.php ss_host_disk hcirightfax2.hagerty.com 65 1:161:500:hci123:::MD5::[None] get total 2, output: 48002701312
03/02/2010 10:25:14 AM - CACTID: Poller[0] Time: 3.9176 s, Threads: 30, Hosts: 4
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[673] SNMP: v1: 10.20.0.245, dsname: cisco_memfree, oid: .1.3.6.1.4.1.9.9.48.1.1.1.6.1, value: 166204720
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[674] SNMP: v1: 10.20.0.245, dsname: cisco_memused, oid: .1.3.6.1.4.1.9.9.48.1.1.1.5.1, value: 41257568
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[676] SNMP: v1: 10.20.0.245, dsname: cisco_tempthr, oid: .1.3.6.1.4.1.9.9.13.1.3.1.4.1, value: U
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[676] WARNING: Result from SNMP not valid. Partial Result: ...
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[675] SNMP: v1: 10.20.0.245, dsname: cisco_tempcur, oid: .1.3.6.1.4.1.9.9.13.1.3.1.3.1, value: U
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[675] WARNING: Result from SNMP not valid. Partial Result: ...
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[672] SNMP: v1: 10.20.0.245, dsname: 5min_cpu, oid: .1.3.6.1.4.1.9.9.109.1.1.1.1.5.1, value: 9
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[678] SNMP: v1: 10.20.0.245, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.5001, value: 581680765
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[677] SNMP: v1: 10.20.0.245, dsname: traffic_out, oid: .1.3.6.1.2.1.2.2.1.16.1, value: 174806166
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[678] SNMP: v1: 10.20.0.245, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.5001, value: 3047543977
03/02/2010 10:25:13 AM - CACTID: Poller[0] Host[64] DS[677] SNMP: v1: 10.20.0.245, dsname: traffic_in, oid: .1.3.6.1.2.1.2.2.1.10.1, value: 2303829843
03/02/2010 10:25:13 AM - CACTID: Poller[0] Time: 3.9193 s, Threads: 30, Hosts: 4

That's just a couple lines. Seems like there should be some data collecting there.

php cmd.php

Content-type: text/html
X-Powered-By: PHP/4.3.9

03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] No host availability check possible for '127.0.0.1'.
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[3] CMD: /usr/bin/perl /var/www/html/scripts/linux_memory.pl MemFree:, output: 75960
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[4] CMD: /usr/bin/perl /var/www/html/scripts/linux_memory.pl SwapFree:, output: 778844
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[5] CMD: /usr/bin/perl /var/www/html/scripts/loadavg_multi.pl, output: 1min:0.32 5min:0.36 10min:0.51
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[6] CMD: /usr/bin/perl /var/www/html/scripts/unix_users.pl , output: 1
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[7] CMD: /usr/bin/perl /var/www/html/scripts/unix_processes.pl, output: 68
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[8] SERVER: /var/www/html/scripts/ss_poller.php ss_poller, output: Time:13.9003 Method:cactid Processes:15 Threads:30 Hosts:31 HostsPerProcess:3 DataSources:510 RRDsProcessed:307
PHP Warning: mysql_connect(): Access denied for user 'cactiuser'@'localhost' (using password: YES) in /var/www/html/plugins/haloe/syslog_counter.php on line 22
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[9] WARNING: Result from CMD not valid. Partial Result: <br />
03/02/2010 10:29:29 AM - CMDPHP: Poller[0] Host[1] DS[9] CMD: /usr/bin/php -q /var/www/html/plugins/haloe/syslog_counter.php, output: U

Image of a graph (they're all like this):

Many thanks.

Post by **gandalf** » Tue Mar 02, 2010 1:00 pm

II don't know the haloe. But it seems that is uses a seperated config file where you have to enter mysql user credentials?
R.

4d4m · Post by **4d4m** » Tue Mar 02, 2010 1:58 pm

Again, I didn't do the original install so I'm not sure what some of this stuff means. It looks like that's a logging plug in of some sort. Is there any other information I can supply that would be helpful?

I guess maybe I just need to reinstall the whole thing with a newer version.

Post by **gandalf** » Wed Mar 03, 2010 12:30 pm

There should be a README under ./plugins/haloe.
That's a start
R.

Graph / Data stopped working.

Graph / Data stopped working.

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