upgrade 0.8.5 to 0.8.6, rrd files stop to be update

[anacronik989]

I upgrade my cacti and i since the upgrade no graph are updated.

php:
PHP 4.3.4 (cgi) (built: Nov 10 2003 10:36:06)
Copyright (c) 1997-2003 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2003 Zend Technologies

system:
fedora core 1

mysql:
server version: 3.23.58

i check if my database is broken. i dont think that.
I check rights on file, all are okay.

i set cactid as poller (php is too long).
*/5 * * * * cactiuser php /var/www/html/cacti/poller.php > /dev/null 2>&1

in log file:
09/24/2004 01:50:15 PM - CACTID: Poller[0] Host[119] ERROR: SNMP timeout detected [500 milliseconds], ignoring host '10.42.247.249'
09/24/2004 01:51:04 PM - CACTID: Poller[0] Host[257] ERROR: The POPEN timed out
09/24/2004 01:55:45 PM - CACTID: Poller[0] Host[257] ERROR: The POPEN timed out
09/24/2004 01:55:47 PM - CACTID: Poller[0] Host[262] ERROR: The POPEN timed out
09/24/2004 01:57:33 PM - CACTID: Poller[0] Host[257] ERROR: The POPEN timed out
09/24/2004 02:00:47 PM - CACTID: Poller[0] Host[257] ERROR: The POPEN timed out
09/24/2004 02:07:03 PM - CACTID: Poller[0] Host[251] ERROR: The POPEN timed out
09/24/2004 02:07:06 PM - CACTID: Poller[0] Host[257] ERROR: The POPEN timed out
09/24/2004 02:30:26 PM - CACTID: Poller[0] ERROR: Problem with MySQL: Duplicate entry '0-1-248:1' for key 1
09/24/2004 02:30:26 PM - CACTID: Poller[0] ERROR: Problem with MySQL: Duplicate entry '0-1-248:2' for key 1

What can i do to update my rrdfiles....

Thanks for help
anacronik

[Guest]

i do ps -aux | grep cact

the result is:
506 6045 0.0 0.0 2568 784 ? S 14:30 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 6048 0.0 2.6 36544 27660 ? S 14:30 0:00 php /var/www/html/cacti/poller.php
506 13282 0.0 0.0 2584 788 ? S 14:35 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 13283 0.0 2.7 36436 27888 ? S 14:35 0:00 php /var/www/html/cacti/poller.php
506 19098 0.0 0.0 3120 780 ? S 14:40 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 19099 0.0 2.7 36896 28108 ? S 14:40 0:00 php /var/www/html/cacti/poller.php
506 24145 0.0 0.0 3488 780 ? S 14:45 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 24146 0.0 2.7 36124 28332 ? S 14:45 0:00 php /var/www/html/cacti/poller.php
root 28798 0.0 0.0 4036 524 pts/3 S 14:49 0:00 tail -f cacti.log
506 29524 0.0 0.0 3212 784 ? S 14:50 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 29525 0.0 2.7 37024 28524 ? S 14:50 0:00 php /var/www/html/cacti/poller.php
506 2015 0.0 0.0 3288 784 ? S 14:55 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 2016 0.1 2.7 37772 28744 ? S 14:55 0:00 php /var/www/html/cacti/poller.php
506 7136 0.0 0.0 4112 788 ? S 15:00 0:00 /bin/sh -c php /var/www/html/cacti/poller.php > /dev/null 2>&1
506 7137 0.3 2.8 37604 28964 ? S 15:00 0:00 php /var/www/html/cacti/poller.php
root 11232 0.0 0.0 4856 588 pts/0 S 15:03 0:00 grep cact

what the poller do?
i set to 10 the value Maximum Threads per Process in poller page

[TheWitness]

PHP 4.3.4 is not supported. Please upgrade to PHP 4.3.6++ and you will have better luck. Poller.php spawns cmd.php or cactid processes and it also updates RRD files and exports graphs.

TheWitness

[Guest]

Hello,

i updated the php
PHP 4.3.6 (cgi) (built: May 13 2004 05:56:26)
Copyright (c) 1997-2004 The PHP Group
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies

i update the packages to theses versions
php-rrdtool-1.0.48-1.rhfc1.dag
rrdtool-1.0.48-1.rhfc1.dag
php-mysql-4.3.6-1.3
php-snmp-4.3.6-1.3
php-4.3.6-1.3

the rrdtool databases aren't updated.

i don't know how to debug the problem

Thanks a lot.

Anacronik

[TheWitness]

Anacronik,

Please disable cron, place logging at DEBUG, clear logfile, and run poller.php from the command line 1 time. Post both it's STDOUT and the Cacti Logfile to this board.

Thanks,

TheWitness

[Guest]

here the log:

09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 4
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 5
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 6
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 7
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 8
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 9
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: In Poller, About to Start Polling of Host
09/27/2004 12:13:33 PM - CACTID: Poller[0] MYSQL: Connecting to MySQL database 'cacti' on 'localhost'...
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 10
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: Valid Thread to be Created
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: The UDP Ping return_code was -10, errno was 0, total_ti
me was 393.8790
09/27/2004 12:13:33 PM - CACTID: Poller[0] Host[26] PING Result: UDP: Ping timed out
09/27/2004 12:13:33 PM - CACTID: Poller[0] Host[26] SNMP Result: SNMP not performed due to setting or pin
g result
09/27/2004 12:13:33 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='1',status_event_count='
14', status_fail_date='2004-09-27 11:05:00',status_rec_date='2004-09-24 10:28:00',status_last_error='SNMP
not performed due to setting or ping result,',min_time='0.460000',max_time='5.049940',cur_time='1.884940
',avg_time='1.853200',total_polls='152',failed_polls='36',availability='76.0000' where id='26'

09/27/2004 12:13:33 PM - CACTID: Poller[0] Host[26] DEBUG: HOST COMPLETE: About to Exit Host Polling Thre
ad Function

....


09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='1',status_event_count='14', status_fail_date='2004-09-27 11:05:00',status_rec_date='2004-09-24 10:35:00',status_last_error='SNMP not performed due to setting or ping result,',min_time='0.696900',max_time='3.993030',cur_time='1.829860',avg_time='1.609370',total_polls='119',failed_polls='20',availability='83.0000' where id='274'

09/27/2004 12:13:46 PM - CACTID: Poller[0] Host[274] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 1
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: The UDP Ping return_code was -10, errno was 0, total_time was 399.0930
09/27/2004 12:13:46 PM - CACTID: Poller[0] Host[275] PING Result: UDP: Ping timed out
09/27/2004 12:13:46 PM - CACTID: Poller[0] Host[275] SNMP Result: SNMP not performed due to setting or ping result
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='1',status_event_count='14', status_fail_date='2004-09-27 11:05:00',status_rec_date='2004-09-24 10:35:00',status_last_error='SNMP not performed due to setting or ping result,',min_time='1.362090',max_time='14.064070',cur_time='2.452140',avg_time='3.728770',total_polls='119',failed_polls='20',availability='83.0000' where id='275'

09/27/2004 12:13:46 PM - CACTID: Poller[0] Host[275] DEBUG: HOST COMPLETE: About to Exit Host Polling Thread Function
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: The Value of Active Threads is 0
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: SQLCMD: replace into settings (name,value) values ('date',NOW())
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_time (poller_id, start_time, end_time) values (0, NOW(), NOW())
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: Thread Cleanup Complete
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: SNMP Cleanup Complete
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: PHP Script Server Shutdown Started
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: PHP Script Server Pipes Closed
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: Allocated Variable Memory Freed
09/27/2004 12:13:46 PM - CACTID: Poller[0] DEBUG: MYSQL Free & Close Completed
09/27/2004 12:13:46 PM - CACTID: Poller[0] Time: 13.4816 s, Threads: 10, Hosts: 242
09/27/2004 12:13:46 PM - PHPSVR: Poller[0] DEBUG: PHP Script Server Shutdown request received, exiting

here the php ...poller.php
[cactiuser@lanval cactiuser]$ php /var/www/html/cacti/poller.php
Content-type: text/html
X-Powered-By: PHP/4.3.6

09/27/2004 12:13:33 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process
[CMD: /usr/bin/cactid, ARGS: 0 275]
Waiting on 1/1 pollers.

we can talk on msn if you want...
i don't have php knowlegde to understand how to debug:-(

[anacronik]

i upgrade my php package to 3.4.8.

[anacronik]

with all last rrtool , php...
i have this error
PHP Warning: Unknown(): Invalid library (maybe not a PHP library) 'rrdtool.so' in Unknown on line 0
argh..

[TheWitness]

It's a path statement missing in your RRDTool build. There may be an issues with UDP Ping. I will not be able to provide feedback due to the fact that I am not at a point where I can communicate.

TheWitness

[anacronik]

udp ping?
all the device are up...

poller.php works. what can i do to verify that cacti cann't write in rrd files?
i think something is wrong here