Cacti Graph Problem

[ece24544]

Hi Cacti Community,

Im new in Cacti. I was able sucessfully installed cacti but having problem with Graph. Cacti unable to create graph. Also I noticed that there is no file created in C:\Inetpub\wwwroot\cacti\rra. Please see error below:

Warning: include_once(./lib/rrd.php) [function.include-once]: failed to open stream: Permission denied in C:\Inetpub\wwwroot\cacti\graphs.php on line 33

Warning: include_once() [function.include]: Failed opening './lib/rrd.php' for inclusion (include_path='.;C:\php5\pear') in C:\Inetpub\wwwroot\cacti\graphs.php on line 33

Debug:
RRDTool Command:

Fatal error: Call to undefined function rrdtool_function_graph() in C:\Inetpub\wwwroot\cacti\graphs.php on line 962

[cahonis]

Warning: include_once(./lib/rrd.php) [function.include-once]: failed to open stream: Permission denied in C:\Inetpub\wwwroot\cacti\graphs.php on line 33

That error suggests that you have not assigned the correct permissions to the RRA folder.

[ece24544]

Hi Cahonis,

correct permission? Is that NTFS permission or No? I have set it to read and modify but still encounter same problem. If not, any other solution? Also, I noticed that there are two "GRAPH.PHP" under C:\Inetpub\wwwroot\cacti\, one with S (graphs) and graph. The graph.php is from the patch file...

Warning: include_once(./lib/rrd.php) [function.include-once]: failed to open stream: Permission denied in C:\Inetpub\wwwroot\cacti\graphs.php on line 33

That error suggests that you have not assigned the correct permissions to the RRA folder.

[cahonis]

yes, NTFS permissions.

Did you set them for the IIS accounts and for the account you run poller under?

BSOD2600 has a number of useful links in his sig, including:

[HOW TO] Debug Windows NTFS permission problems
Installing under Windows

Have a read through those and any information you need will more than likely be in there.

I remember the first time I installed cacti and had these kind of issues I was sure I'd set it up correctly but after going through the whole process a few times you realise it's quite easy to miss something.

[ece24544]

Hi Cahonis,

i used apache as my webserver not IIs and I have enabled the read/modify to my account....

Anyway, I will try my debug NTFS tomorrow when I get in office... Thanks Sir Cahones...

yes, NTFS permissions.

Did you set them for the IIS accounts and for the account you run poller under?

BSOD2600 has a number of useful links in his sig, including:

[HOW TO] Debug Windows NTFS permission problems
Installing under Windows

Have a read through those and any information you need will more than likely be in there.

I remember the first time I installed cacti and had these kind of issues I was sure I'd set it up correctly but after going through the whole process a few times you realise it's quite easy to miss something.