cmd.php works - cactid fails: Result from SCRIPT not valid

tsanche37 · Post by **tsanche37** » Fri Sep 17, 2004 4:23 pm

This is in relation to a perl script that I downloaded from this site for checking Netscreen stats. It's called netscreen_stats.pl (naturally) and runs fine from the command line as either an executable or using the "perl netscreen_stats.pl" command. I saw another thread where someone was having the same problem (runs in cmd.php, but not in cactid) during the beta, but according the thread, it was fixed during pre-release.

The relevant portions of the Cacti Log are:

09/17/2004 05:04:59 PM - CACTID: Poller[0] Host[2] SNMP Result: Host responded to SNMP
09/17/2004 05:04:59 PM - CACTID: Poller[0] DEBUG: SQLCMD: update host set status='3',status_event_count='0', status_fail_date='0000-00-00 00:00:00',status_rec_date='0000-00-00 00:00:00',status_last_error='',min_time='3.204110',max_time='77.080000',cur_time='3.309010',avg_time='8.573499',total_polls='17',failed_polls='0',availability='100.0000' where id='2'

09/17/2004 05:04:59 PM - CACTID: Poller[0] Host[2] RECACHE: Processing 1 items in the auto reindex cache for '111.111.111.111'
09/17/2004 05:04:59 PM - CACTID: Poller[0] Host[2] DEBUG: The POPEN returned the following File Descriptor 9
09/17/2004 05:04:59 PM - CACTID: Poller[0] Host[2] WARNING: Result from SCRIPT not valid. Partial Result: cpu1:1 cpu5:1 cöselect data_query_id,action,op,assert_value,arg1 from poller_reindex where host_id=2...
09/17/2004 05:04:59 PM - CACTID: Poller[0] Host[2] SCRIPT: /usr/local/bin/netscreen_stats.pl 111.111.111.111 PUBLIC, output: U
09/17/2004 05:04:59 PM - CACTID: Poller[0] DEBUG: SQLCMD: insert into poller_output (local_data_id,rrd_name,time,output) values (10,'',NOW(),'U')

So you can see by the first line that SNMP is working fine - The problem is the script open doesn't work properly.

I tried moving the script to the same directory as cactid (/usr/local/bin) but to no avail.

It works fine with cmd.php, but I wish to use cactid for the speed advantage.

Guest · Post by **Guest** » Fri Sep 17, 2004 4:27 pm

Forgot to add - This is a new install of 0.8.6 on Fedora, PHP version 4.3.6, PERL version 5.8.3

Post by **TheWitness** » Fri Sep 17, 2004 4:27 pm

Is the file set to 777? (aka chmod 777 myfile). Also, are you running the pre-release of 0.8.6a?

Thanks in Advance,

TheWitness

Guest · Post by **Guest** » Fri Sep 17, 2004 4:49 pm

I just chmod'ed it (you did mean the script, right?) to 777, but to no avail. And I've even tried chowning it to root, the cacti user and the webserver user...no joy.

This the the 0.8.6 release that I downloaded from the "http://www.cacti.net/download_cacti.php" page yesterday.

Post by **TheWitness** » Fri Sep 17, 2004 9:42 pm

Could you please show the output from cmd.php. I believe it will look like the following "cpu1:1 cpu5:1"

Thanks,

TheWitness

Guest · Post by **Guest** » Sun Sep 19, 2004 9:50 am

You are correct:

09/19/2004 10:35:25 AM - CMDPHP: Poller[0] Host[2] CMD: /usr/local/bin/netscreen_stats.pl 111.111.111.111 PUBLIC, output:cpu1:1 cpu5:1 cpu15:1 memory_allocated:20278304 memoryAvailable:94016480 memoryFragmented:6922 sessionsAllocated:4 sessionsMaximum:8000 sessionsFailed:0

It gets the memory right. It gets the sessions right...What's up with the cpu? And why is that making the whole thing crash?

Post by **TheWitness** » Sun Sep 19, 2004 2:42 pm

tsanche37,

What is your OS version? You may have to work directly with me on this one. This would appear to be a compiler/os specific issue.

Also, did you download the RPM or build it from source? If you downloaded the rpm, have your tried following the README in the source distribution?

Please state the following:

net-snmp version:
OS version:
PHP version:
MySQL version:
gcc version:

Thanks,

TheWitness

Guest · Post by **Guest** » Sun Sep 19, 2004 10:10 pm

It's going to be a couple of days before I have answers - That box is at work and I'm at home.

I'll e-mail a friend there and ask him to log into it and check - That may get me the answers sooner

tapufd · Post by **tapufd** » Tue Sep 21, 2004 2:28 pm

I have the same problem. See my log :
09/21/2004 08:20:44 PM - SYSTEM STATS: Time: 43.3790 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 08:25:42 PM - SYSTEM STATS: Time: 41.4084 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 08:30:38 PM - SYSTEM STATS: Time: 38.2310 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 08:35:38 PM - SYSTEM STATS: Time: 38.2335 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 08:40:38 PM - SYSTEM STATS: Time: 38.3060 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 08:45:02 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:02 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:02 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:03 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:03 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:03 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:04 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:04 PM - CACTID: Poller[0] Host[4] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:04 PM - CACTID: Poller[0] Host[7] WARNING: Result from SNMP not valid. Partial Result: U...
09/21/2004 08:45:16 PM - SYSTEM STATS: Time: 15.3856 s, Method: cactid, Processes: 3, Threads: 3, Hosts: 9, Hosts/Process: 3
09/21/2004 08:50:40 PM - SYSTEM STATS: Time: 40.4328 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 08:55:38 PM - SYSTEM STATS: Time: 38.0090 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 09:00:39 PM - SYSTEM STATS: Time: 38.5169 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 09:05:36 PM - SYSTEM STATS: Time: 36.0317 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 09:10:38 PM - SYSTEM STATS: Time: 38.1231 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3
09/21/2004 09:15:40 PM - SYSTEM STATS: Time: 39.9403 s, Method: cmd.php, Processes: 3, Threads: N/A, Hosts: 9, Hosts/Process: 3

As you can see, I tried first some polls with cmd.php --> no problem. When using cactid, I get these errors about 'Result from SNMP not valid. Partial Result: U...'

I use the compiled cactid.exe = cacti-cactid-0.8.6
I think it's something with cactid itself, so I downloaded the latest cactid beta, but these are not compiled. Searched how to compile it myself, but can't find it how. Is there a manual/procedure to do this or a post with information?

OS = Windows XP
php = 5.0.1
cacti = cacti-0.8.6a-pre20040921

Post by **TheWitness** » Tue Sep 21, 2004 2:53 pm

Please run in debug 1 time and post output from logfile so that I can assess what is really going on.

Thanks,

TheWitness

btb: what is the reason for some much processing time on your other 7 hosts?

tapufd · Post by **tapufd** » Tue Sep 21, 2004 4:22 pm

See in attachment my log file.

About the large processing time -> is this not normal ?!
I'm running cacti on my Pentium M 1400Mhz. Maybe that's why.

Post by **TheWitness** » Tue Sep 21, 2004 5:12 pm

Please review the DEBUG output and validate that the OID's actually exist. For example, please review the following line:

09/21/2004 10:05:02 PM - CACTID: Poller[0] Host[7] SNMP: v1: vbefs002.gent.volvo.net, dsname: cpu, oid: .1.3.6.1.4.1.23.2.27.3.16.1.4.1, value: U

Use a tool such as Getif (freely downloadable) to check the OID .1.3.6.1.4.1.23.2.27.3.16.1.4.1 and verify that it actually returns a value for this host. It is either that or a timeout.

Thanks,

TheWitness

Guest · Post by **Guest** » Wed Sep 22, 2004 3:30 am

tapufd: Compiling mini-howto

[root@cacti cacti-cactid-0.8.6a]# ./configure
[root@cacti cacti-cactid-0.8.6a]# make
[root@cacti cacti-cactid-0.8.6a]# make install

This hopefully works. You might wanna type ./configure --help to check other parameters before compiling

-Sigurd

Wernicke · Post by **Wernicke** » Wed Sep 22, 2004 3:41 am

forgot to logon
-Sigurd

tapufd · Post by **tapufd** » Wed Sep 22, 2004 4:08 am

Thanks for the replies.

TheWitness :
I will check if the OID's actually exist.
My question is; why has cmd.php NO problems polling the data, and why cactid.exe has problems with it.
cmd.php & cactid.exe use the same data from the cacti-database, I think?!

Sigurd :
I think the instructions you wrote, are for Linux. I'm a Windows user.

/tap

cmd.php works - cactid fails: Result from SCRIPT not valid

cmd.php works - cactid fails: Result from SCRIPT not valid

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