Blank Graphs - Windows Vista SP1

[alexmakan]

I have installed cacti on vista laptop but all my graphs are blank and i doubt if its a RRD Error, as below. I have scheduled task for PHP.exe every 5 mins but still blank. Any help with this.

RRDTool Command:

c:/rrdtool/rrdtool.exe graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="Cisco831 - Traffic - Et0" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="bits per second" \
--slope-mode \
--font TITLE:12: \
--font AXIS:8: \
--font LEGEND:10: \
--font UNIT:8: \
DEF:a="C\:/inetpub/wwwroot/cacti/rra/cisco831_traffic_in_50.rrd":traffic_in:AVERAGE \
DEF:b="C\:/inetpub/wwwroot/cacti/rra/cisco831_traffic_in_50.rrd":traffic_out:AVERAGE \
CDEF:cdefa=a,8,* \
CDEF:cdeff=b,8,* \
AREA:cdefa#00CF00FF:"Inbound" \
GPRINT:cdefa:LAST:" Current\:%8.2lf %s" \
GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" \
GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" \
COMMENT:"Total In\: 0 bytes\n" \
LINE1:cdeff#002A97FF:"Outbound" \
GPRINT:cdeff:LAST:"Current\:%8.2lf %s" \
GPRINT:cdeff:AVERAGE:"Average\:%8.2lf %s" \
GPRINT:cdeff:MAX:"Maximum\:%8.2lf %s\n" \
COMMENT:"Total Out\: 0 bytes\n"

RRDTool Says:

OK

[BSOD2600]

Please read/follow http://forums.cacti.net/viewtopic.php?t=11747

[alexmakan]

Hi BSOD2600

I went thro' your post but din't come up with anything......i have attached the tech file and rrdtool output herewith.
Operating System: Windows Vista SP1
Webserver: IIS6
Cacti: 0.8.7e
Spine:not installed
MySQL:5.0.86
PHP:5.2.11
RRDTool (Cygwin or Win32 version): 1.2.X
Net-SNMP:5.2.X
Cygwin (cygwin1.dll version):not installed
Plugin Architecture:Cisco SOHO 831 to my laptop

[BSOD2600]

All looks good so far.

Change the logging level for cacti.log to Medium or higher. Watch what gets returned for 'Cisco831 - Traffic - Et0'.

[alexmakan]

Hi BSOD2600

Thanks alot for your assistance but i still get blank graphs. Attached is the cacti log file and et0 graph.

[mcutting]

Everything looks in order in terms of data being returned. check the permissions on the RRA directory.

[alexmakan]

Hi mcutting

Checked file permissions on RRA and seem alright, attached herewith.

[BSOD2600]

Cisco831 is Host[10]?

Was that logging level medium or debug? If debug, I didn't see any rrdtool commands, which would be a problem...

The user for the cacti scheduled task, launches php.exe, which in tern launches cmd.exe, which in tern launches rrdtool.exe. cmd.exe, php.exe, and rrdtool.exe need to have read/execute permissions for the cacti scheduled task user. do they?

[alexmakan]

Hi BSOD2600

Yeah, its host 10.

Its on medium logging level. Full file permissions for all the files you mentioned.

I want to implement on a larger network of cisco 7606 but crap, can't even get this 831 working.

Would it be wise to delete all graphs and data sources and add host afresh?

[BSOD2600]

Unless your scheduled task and website run under the Administrators OU, then the NTFS permissions are not set up correctly, per the installation guide. Please review the guide again.

No point deleting graphs yet, since it doesn't appear things are set up correctly.

[mon22oct]

Hi ,
I am facing the same issue.