Spine 8.7e errors

Post support questions that relate to the Windows 2003/2000/XP operating systems.

Moderators: Developers, Moderators

User avatar
thisted
Cacti User
Posts: 69
Joined: Fri Apr 15, 2005 10:11 am
Location: Bay City, MI
Contact:

Spine 8.7e errors

Post by thisted »

tried running the newest version of spine and got the following results:

Code: Select all

D:\Spine>spine
NOTE: The Shell Command Exists in the /bin directory
SPINE: Using spine config file [spine.conf]
SPINE: Version 0.8.7e starting
07/08/2009 03:27:59 PM - SPINE: Poller[0] ERROR: SS[6] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:27:59 PM - SPINE: Poller[0] ERROR: SS[3] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:01 PM - SPINE: Poller[0] ERROR: SS[5] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:01 PM - SPINE: Poller[0] ERROR: SS[2] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:03 PM - SPINE: Poller[0] ERROR: SS[7] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:03 PM - SPINE: Poller[0] ERROR: SS[8] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:04 PM - SPINE: Poller[0] ERROR: SS[9] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:04 PM - SPINE: Poller[0] ERROR: SS[1] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:04 PM - SPINE: Poller[0] ERROR: SS[4] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:04 PM - SPINE: Poller[0] ERROR: SS[0] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:06 PM - SPINE: Poller[0] WARNING: SS[3] The PHP Script Server did not respond in time and will therefore be restar
07/08/2009 03:28:07 PM - SPINE: Poller[0] ERROR: SS[4] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:07 PM - SPINE: Poller[0] ERROR: SS[5] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:07 PM - SPINE: Poller[0] ERROR: SS[6] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:11 PM - SPINE: Poller[0] WARNING: SS[7] The PHP Script Server did not respond in time and will therefore be restar
07/08/2009 03:28:12 PM - SPINE: Poller[0] ERROR: SS[0] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:12 PM - SPINE: Poller[0] ERROR: SS[1] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:12 PM - SPINE: Poller[0] ERROR: SS[2] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:12 PM - SPINE: Poller[0] ERROR: SS[4] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:12 PM - SPINE: Poller[0] ERROR: SS[7] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:13 PM - SPINE: Poller[0] ERROR: SS[1] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:17 PM - SPINE: Poller[0] WARNING: SS[5] The PHP Script Server did not respond in time and will therefore be restar
07/08/2009 03:28:18 PM - SPINE: Poller[0] ERROR: SS[3] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:18 PM - SPINE: Poller[0] WARNING: SS[2] The PHP Script Server did not respond in time and will therefore be restar
07/08/2009 03:28:18 PM - SPINE: Poller[0] ERROR: SS[0] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:18 PM - SPINE: Poller[0] ERROR: SS[6] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:19 PM - SPINE: Poller[0] ERROR: SS[7] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:19 PM - SPINE: Poller[0] ERROR: SS[8] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:19 PM - SPINE: Poller[0] ERROR: SS[9] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:19 PM - SPINE: Poller[0] ERROR: SS[3] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:19 PM - SPINE: Poller[0] ERROR: SS[4] PHP Script Server communications lost.  Restarting PHP Script Server
07/08/2009 03:28:19 PM - SPINE: Poller[0] ERROR: SS[5] PHP Script Server communications lost.  Restarting PHP Script Server
any thoughts?
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

What version of cacti and php?

Everything work fine with cmd.php?
User avatar
thisted
Cacti User
Posts: 69
Joined: Fri Apr 15, 2005 10:11 am
Location: Bay City, MI
Contact:

Post by thisted »

Cacti Version - 0.8.7d
Plugin Architecture - 2.4
Poller Type - Cactid v
Server Info - Windows NT 6.0
Web Server - Apache/2.2.11 (Win32) PHP/5.2.8
PHP - 5.2.8
PHP Extensions - bcmath, calendar, com_dotnet, ctype, session, filter, ftp, hash, iconv, json, odbc, pcre, Reflection, date, libxml, standard, tokenizer, zlib, SimpleXML, dom, SPL, wddx, xml, xmlreader, xmlwriter, apache2handler, gd, mysql, snmp, sockets, sqlsrv
MySQL - 5.1.31-community
RRDTool - 1.2.26
SNMP - snmpwalk [OPTIONS] AGENT [OID]

Version: 5.4.2.1
Web: http://www.net-snmp.org/
Email: net-snmp-coders@lists.sourceforge.net

OPTIONS:
-h, --help display this help message
-H display configuration file directives understood
-v 1|2c|3 specifies SNMP version to use
-V, --version display package version number
SNMP Version 1 or 2c specific
-c COMMUNITY set the community string
SNMP Version 3 specific
-a PROTOCOL set authentication protocol (MD5|SHA)
-A PASSPHRASE set authentication protocol pass phrase
-e ENGINE-ID set security engine ID (e.g. 800000020109840301)
-E ENGINE-ID set context engine ID (e.g. 800000020109840301)
-l LEVEL set security level (noAuthNoPriv|authNoPriv|authPriv)
-n CONTEXT set context name (e.g. bridge1)
-u USER-NAME set security name (e.g. bert)
-x PROTOCOL set privacy protocol (DES)
-X PASSPHRASE set privacy protocol pass phrase
-Z BOOTS,TIME set destination engine boots/time
General communication options
-r RETRIES set the number of retries
-t TIMEOUT set the request timeout (in seconds)
Debugging
-d dump input/output packets in hexadecimal
-D TOKEN[,...] turn on debugging output for the specified TOKENs
(ALL gives extremely verbose debugging output)
General options
-m MIB[:...] load given list of MIBs (ALL loads everything)
-M DIR[:...] look in given list of directories for MIBs
-P MIBOPTS Toggle various defaults controlling MIB parsing:
u: allow the use of underlines in MIB symbols
c: disallow the use of "--" to terminate comments
d: save the DESCRIPTIONs of the MIB objects
e: disable errors when MIB symbols conflict
w: enable warnings when MIB symbols conflict
W: enable detailed warnings when MIB symbols conflict
R: replace MIB symbols from latest module
-O OUTOPTS Toggle various defaults controlling output display:
0: print leading 0 for single-digit hex characters
a: print all strings in ascii format
b: do not break OID indexes down
e: print enums numerically
E: escape quotes in string indices
f: print full OIDs on output
n: print OIDs numerically
q: quick print for easier parsing
Q: quick print with equal-signs
s: print only last symbolic element of OID
S: print MIB module-id plus last element
t: print timeticks unparsed as numeric integers
T: print human-readable text along with hex strings
u: print OIDs using UCD-style prefix suppression
U: don't print units
v: print values only (not OID = value)
x: print all strings in hex format
X: extended index format
-I INOPTS Toggle various defaults controlling input parsing:
b: do best/regex matching to find a MIB node
h: don't apply DISPLAY-HINTs
r: do not check values for range/type legality
R: do random access to OID labels
u: top-level OIDs must have '.' prefix (UCD-style)
s SUFFIX: Append all textual OIDs with SUFFIX before parsing
S PREFIX: Prepend all textual OIDs with PREFIX before parsing
-L LOGOPTS Toggle various defaults controlling logging:
e: log to standard error
o: log to standard output
n: don't log at all
f file: log to the specified file
s facility: log to syslog (via the specified facility)

(variants)
[EON] pri: log to standard error, output or /dev/null for level 'pri' and above
[EON] p1-p2: log to standard error, output or /dev/null for levels 'p1' to 'p2'
[FS] pri token: log to file/syslog for level 'pri' and above
[FS] p1-p2 token: log to file/syslog for levels 'p1' to 'p2'
-C APPOPTS Set various application specific behaviours:
p: print the number of variables found
i: include given OID in the search range
I: don't include the given OID, even if no results are returned
c: do not check returned OIDs are increasing
t: Display wall-clock time to complete the request
Plugins
  • Global Plugin Settings (settings - v0.5)
    PHP Network Weathermap (weathermap - v0.95b)
    Host Info (hostinfo - v0.2)
    Network Tools (tools - v0.3)
    Login Page Mod (loginmod - v1.0)
    Documents (docs - v0.1)
    Syslog Monitoring (syslog - v0.5.2)
    Update Checker (update - v0.4)
    Router Configs (routerconfigs - v0.1)
    FlowView (flowview - v0.5.2)
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

BSOD2600 wrote:Everything work fine with cmd.php?
cadoi
Cacti User
Posts: 67
Joined: Fri Jan 22, 2010 10:43 pm

Post by cadoi »

I had same error but the time during is 30 minutes.

The log file:

Code: Select all

05/10/2010 04:12:34 PM - SPINE: Poller[0] Host[166] Description[ HTH0058A_FSAP9800] Hostname[x.x.x.x] ERROR: HOST EVENT: Host is DOWN Message: Host did not respond to SNMP, UDP: Ping timed out
05/10/2010 04:12:18 PM - SPINE: Poller[0] Host[137] Description[ NAN0019A_MA5605 ] Hostname[x.x.x.x] ERROR: HOST EVENT: Host is DOWN Message: Host did not respond to SNMP, UDP: Ping timed out
05/10/2010 04:05:01 PM - SPINE: Poller[0] ERROR: Spine Timed Out While Processing Hosts Internal
05/10/2010 04:05:01 PM - SPINE: Poller[0] ERROR: SS[1] PHP Script Server communications lost. Restarting PHP Script Server
05/10/2010 04:04:54 PM - SPINE: Poller[0] ERROR: SS[0] PHP Script Server communications lost. Restarting PHP Script Server
05/10/2010 04:00:01 PM - SPINE: Poller[0] ERROR: Spine Timed Out While Processing Hosts Internal 
these line is repeat on 30 minutes.

my system is:

Code: Select all

 cacti 	0.8.7e
Cacti OS 	unix
SNMP Version 	NET-SNMP version: 5.3.1
RRDTool Version 	RRDTool 1.2.x
Hosts 	156
Graphs 	1291
Data Sources 	Script/Command: 57
SNMP: 3
SNMP Query: 1085
Script Query: 5
Script Query - Script Server: 144
Total: 1294
and

Code: Select all

Interval  	300
Type 	spine
Items 	Action[0]: 2173
Action[1]: 66
Action[2]: 289
Total: 2528
Concurrent Processes 	1
Max Threads 	2
PHP Servers 	2
Script Timeout 	25
Max OID 	10
Last Run Statistics 	Time:153.2740 Method:spine Processes:1 Threads:2 Hosts:157 HostsPerProcess:157 DataSources:2528 RRDsProcessed:1293
and

Code: Select all

PHP Version  	5.1.6
PHP OS 	Linux
PHP uname 	Linux SRV-CACTI-ACCESS 2.6.18-53.el5 #1 SMP Wed Oct 10 16:38:58 EDT 2007 ppc64
PHP SNMP 	Not Installed
max_execution_time 	30
memory_limit 	1024M
and the MySQL Table Information is blank

how do i resolve this problem
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

1) The cacti technical support page show any errors?
2) php version is quite old.
3) The UDP timeouts possibly indicate a network issue.
4) mysql running locally or remotely?
cadoi
Cacti User
Posts: 67
Joined: Fri Jan 22, 2010 10:43 pm

Post by cadoi »

1) The cacti technical support page show any errors?
The mysql table information is blank
2) php version is quite old.
PHP Version 5.1.6
but Version 5.3 has some problem
3) The UDP timeouts possibly indicate a network issue.
The other machine in same sub net can ping to these host(other people told to me). In the time that had problem, i don't login to cacti server. i checked the log later. So i don't known about it
mysql running locally or remotely?
mysql running locally.
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

cadoi wrote:
1) The cacti technical support page show any errors?
The mysql table information is blank
Problem #1. Try running \cacti\cli\repair_database.php.
cadoi wrote:
2) php version is quite old.
PHP Version 5.1.6
but Version 5.3 has some problem
Possibly due to your mysql issue. Otherwise stick with the latest php 5.2.x version. cacti 0.8.7f will fix the php 5.3 noise issues.
cadoi
Cacti User
Posts: 67
Joined: Fri Jan 22, 2010 10:43 pm

Post by cadoi »

Try running \cacti\cli\repair_database.php.
It 's ok. thanks. So i don't know that update php can resolve spine problem. If it 's good. Can you explain for me or send me the links of this.

Thanks for all support
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

update.php? What do you want explained?
cadoi
Cacti User
Posts: 67
Joined: Fri Jan 22, 2010 10:43 pm

Post by cadoi »

ok.

But i don't you show me to update the version of php or script update.php?

I want to explain about the error of spine 0.8.7e that i described.
User avatar
BSOD2600
Cacti Moderator
Posts: 12171
Joined: Sat May 08, 2004 12:44 pm
Location: USA

Post by BSOD2600 »

Have you ran \cacti\cli\repair_database.php yet?

Also, update your php version to the latest 5.2.x.
cadoi
Cacti User
Posts: 67
Joined: Fri Jan 22, 2010 10:43 pm

Post by cadoi »

Also, update your php version to the latest 5.2.x
I didn't update the php version to the latest 5.2.x. I resolved it by increase max process and max thread per process belong to number of cpu. It now ok?

So i think updating the php version not resolve this problem.
User avatar
Hyperlord
Cacti User
Posts: 211
Joined: Tue Feb 10, 2009 3:24 am
Location: Frankfurt (a.M.), Germany

Post by Hyperlord »

cadoi wrote:So i think updating the php version not resolve this problem.
Yeah, because you might have problems with your MySQL Database as mentioned b4.

brgds
Om Tat Sat
cadoi
Cacti User
Posts: 67
Joined: Fri Jan 22, 2010 10:43 pm

Post by cadoi »

Hyperlord wrote
Yeah, because you might have problems with your MySQL Database as mentioned b4.
What does that mean? What is the meaning of "mentioned b4"
Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests