no graphs and "ERROR: Installed RRDTool version" s

[asemen]

did install on opensuse 11.0 cati,
but says there is a wrong RRDTool version.
But I did choose the right one.

got this error message.

RRDTool Version
ERROR: Installed RRDTool version does not match configured version.
Please visit the Configuration Settings and select the correct RRDTool Utility Version.

No graphs are done only the text header is shown in the graph view.

So which version has of rrdtoll has to be installed,
and how to fix the graphic drawin

cacti.log looks ok
Log File [Total Lines: 50 - All Items Shown]
06/11/2009 11:45:03 AM - SYSTEM STATS: Time:1.3274 Method:cmd.php Processes:1 Threads:N/A Hosts:2 HostsPerProcess:2 DataSources:8 RRDsProcessed:8
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_mem_buffers_76.rrd --template mem_buffers 1244713502:237828
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_mem_swap_77.rrd --template mem_swap 1244713502:1909712
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_snmp_oid_80.rrd --template snmp_oid 1244713502:U
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_mem_buffers_81.rrd --template mem_buffers 1244713502:212480
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_mem_swap_82.rrd --template mem_swap 1244713502:1909712
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_5min_cpu_83.rrd --template 5min_cpu 1244713502:U
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_mem_buffers_84.rrd --template mem_buffers 1244713502:197468
06/11/2009 11:45:03 AM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /usr/share/cacti/rra/mx_linuxiq_de_mem_swap_85.rrd --template mem_swap 1244713502:1909712
06/11/2009 11:45:02 AM - CMDPHP: Poller[0] Time: 0.1712 s, Theads: N/A, Hosts: 1

the databse is getting data

[gandalf]

Which version of rrdtool is installed? Do a

Code: Select all

rrdtool --version

to check
Reinhard

[asemen]

# rrdtool --version
RRDtool 1.2.27 Copyright 1997-2008 by Tobias Oetiker <tobi@oetiker.ch>
Compiled Jun 7 2008 01:12:36

Usage: rrdtool [options] command command_options

Valid commands: create, update, updatev, graph, dump, restore,
last, lastupdate, first, info, fetch, tune,
resize, xport

RRDtool is distributed under the Terms of the GNU General
Public License Version 2. (www.gnu.org/copyleft/gpl.html)

For more information read the RRD manpages

[gandalf]

And Settings -> RRDTool Utility Version shows what?
Reinhard

[asemen]

as it should be 1.2.x

[f0llia]

i've the same problem, cacti is installed via apt-get on a ubuntu server ..

my rrd version is

Code: Select all

RRDtool 1.3.1  Copyright 1997-2008 by Tobias Oetiker <tobi@oetiker.ch>
Compiled Mar 18 2009 17:20:51

and the version selected in cacti settings is 1.2 ..

How can i solve this ?

Thank you so much

[gandalf]

The error does not stop cacti from creating rrdtool commands. So perhaps we have an issue in out rrdtool version autodetection. I have no clue what happens here; but at least this is not the reason why the graphs are broken.
So please change to Graph management, switch to debug and try to run the generated command from cli. Post your findings
Reinhard

[asemen]

solved

the mention snmp error is only displayed when using the ip Address in displaying the cati site.

e.g.
http://22.22.22.22/cacti/utilities.php?action=view_tech

non on using the real host name
e.g
http://cacti.example.com/cacti/utilitie ... =view_tech

this looks like a bug,
but works for me.

[f0llia]

The same for me ... using IP address i can see all graphs ..

[khufure]

The same for me ... using IP address i can see all graphs ..

Then you need to fix your Apache virtualhost and/or DNS entries.

[f0llia]

The error does not stop cacti from creating rrdtool commands. So perhaps we have an issue in out rrdtool version autodetection. I have no clue what happens here; but at least this is not the reason why the graphs are broken.
So please change to Graph management, switch to debug and try to run the generated command from cli. Post your findings
Reinhard

This is an example of i see when i enable debug:

Code: Select all

	RRDTool Command:
/usr/bin/rrdtool graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="h01-esx.dnrnet.it - Load Average" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--units-exponent=0 \
--vertical-label="processes in the run queue" \
--slope-mode \
--font TITLE:12: \
--font AXIS:7: \
--font LEGEND:8: \
--font UNIT:7: \
DEF:a="/var/lib/cacti/rra/h01-esx_dnrnet_it_load_1min_86.rrd":load_1min:AVERAGE \
DEF:b="/var/lib/cacti/rra/h01-esx_dnrnet_it_load_1min_86.rrd":load_5min:AVERAGE \
DEF:c="/var/lib/cacti/rra/h01-esx_dnrnet_it_load_1min_86.rrd":load_15min:AVERAGE \
CDEF:cdefg=TIME,1245783292,GT,a,a,UN,0,a,IF,IF,TIME,1245783292,GT,b,b,UN,0,b,IF,IF,TIME,1245783292,GT,c,c,UN,0,c,IF,IF,+,+ \
AREA:a#EACC00FF:"1 Minute Average"  \
GPRINT:a:LAST:" Current\:%8.2lf\n"  \
AREA:b#EA8F00FF:"5 Minute Average":STACK \
GPRINT:b:LAST:" Current\:%8.2lf\n"  \
AREA:c#FF0000FF:"15 Minute Average":STACK \
GPRINT:c:LAST:"Current\:%8.2lf\n"  \
LINE1:cdefg#000000FF:"" 
RRDTool Says:
ERROR: opening '/var/lib/cacti/rra/h01-esx_dnrnet_it_load_1min_86.rrd': No such file or directory

[f0llia]

no ideas ?
Thanks all

[TheWitness]

What does your Cacti Log file look like? Are you actually polling. Have you followed Gandolf's degugging page?

TheWitness