Spine error Segmentation Fault

nomanlan · Post by **nomanlan** » Wed Jun 03, 2009 11:46 pm

Spine keeps giving me the Segmentation Fault. I am running Cacti version 0.8.7d on Windows 2003 with Spine .8.7c. Any tips on how I could go about troubleshooting what the problem is with Spine?

====================================
C:\Spine>spine.exe -V=5
SPINE: Using spine config file [spine.conf]
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The path_php_server variable is c:/Inetpub/wwwroot/
cacti/script_server.php
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The path_cactilog variable is C:/Inetpub/wwwroot/ca
cti/log/cacti.log
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The log_destination variable is 1 (FILE)
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The path_php variable is C:/php/php.exe
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The availability_method variable is 2
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The ping_recovery_count variable is 3
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The ping_failure_count variable is 2
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The polling interval is 300 seconds
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The number of concurrent processes is 1
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The script timeout is 25
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The number of php script servers to run is 1
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: StartHost='-1', EndHost='-1', TotalPHPScripts='0'
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The PHP Script Server is Not Required
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The Maximum SNMP OID Get Size is 10
06/04/2009 12:16:37 AM - SPINE: Poller[0] Version 0.8.7c starting
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: MySQL is Thread Safe!
06/04/2009 12:16:37 AM - SPINE: Poller[0] SPINE: Initializing Net-SNMP API
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: In Poller, About to Start Polling of Host
06/04/2009 12:16:37 AM - SPINE: Poller[0] Host[2] SNMP Result: Host responded to SNMP
06/04/2009 12:16:37 AM - SPINE: Poller[0] Host[2] RECACHE: Processing 2 items in the auto reindex cache for 'localhost'
06/04/2009 12:16:37 AM - SPINE: Poller[0] Host[2] DEBUG: HOST COMPLETE: About to Exit Host Polling T
hread Function
06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: Valid Thread to be Created
\06/04/2009 12:16:37 AM - SPINE: Poller[0] DEBUG: The Value of Active Threads is 1
06/04/2009 12:16:37 AM - SPINE: Poller[0] Host[3] SNMP Result: Host responded to SNMP
06/04/2009 12:16:37 AM - SPINE: Poller[0] Host[3] RECACHE: Processing 1 items in the auto reindex ca
che for '10.23.39.254'
06/04/2009 12:16:37 AM - SPINE: Poller[0] FATAL: Spine Encountered a Segmentation Fault (Spine threa
d)

BSOD2600 · Post by **BSOD2600** » Thu Jun 04, 2009 12:57 am

Try spine 0.8.7d in the announcement forum. If the issue still persists, post the segfault and file a bug: www.cacti.net/bugs.php.

No issues when using cmd.php?

Post by **TheWitness** » Thu Jun 04, 2009 6:30 am

Posting just to keep myself informed. Spine 0.8.7d is stable.

TheWitness

nomanlan · Post by **nomanlan** » Thu Jun 04, 2009 11:38 am

Yes, that's correct, CMD.PHP ran smoothly without any problem. I will try .8.7d and post results.

nomanlan · Post by **nomanlan** » Thu Jun 04, 2009 2:36 pm

Much better results using Spine 0.8.7d, no more segmentation fault! The only problem I ran into was my latency_ping.pl, spine errored out "06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] ERROR: Empty result [34.23.39.254]: 'perl C:/Inetdub/wwwroot/cacti/scripts/ping-latency.pl 10.23.39.254''. Other than that snmp traffic in/out works just fine with spine 0.8.7d.

I had another test Cacti box running Spine 0.8.7c and using the same ping-latency.pl script, spine 0.8.7c executes this ping-latency.pl fine on this box.

============================================
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] RECACHE: Processing 1 items in the auto reindex cache for '10.23.39.254'
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] NOTE: There are '4' Polling Items for this Host
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] DEBUG: The POPEN returned the following File Descr
iptor 7
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] ERROR: Empty result [34.23.39.254]: 'perl C:/Inetp
ub/wwwroot/cacti/scripts/ping-latency.pl 10.23.39.254'
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] DS[12] SCRIPT: perl C:/Inetpub/wwwroot/cacti/scripts/ping-latency.pl 10.23.39.254, output: U
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] DS[8] SNMP: v2: 34.23.39.254, dsname: traffic_in,
oid: .1.3.6.1.2.1.2.2.1.10.17, value: 831759131
06/04/2009 11:46:31 AM - SPINE: Poller[0] Host[3] DS[8] SNMP: v2: 10.23.39.254, dsname: traffic_out,

BSOD2600 · Post by **BSOD2600** » Thu Jun 04, 2009 2:38 pm

You need to specify the full path to perl. Clear the poller cache once you've done that.

Post by **TheWitness** » Thu Jun 04, 2009 2:56 pm

100% correct.

nomanlan · Post by **nomanlan** » Thu Jun 04, 2009 4:02 pm

I changed my smokeping data input path from Perl to C:\Perl\Bin\Perl but still getting the same error. I cleared the poller cache as well

Here is my poller cache content

Script: C:\Perl\bin\Perl C:/Inetpub/wwwroot/cacti/scripts/ping-latency.pl 10.34.248.2

Post by **TheWitness** » Thu Jun 04, 2009 4:16 pm

Forward slashes please.

TheWitness

nomanlan · Post by **nomanlan** » Thu Jun 04, 2009 4:26 pm

It gave me same error using forward slashes. so weird! It got to be my perl environment but I can't figure out where the problem lies.

Cacti.log:
06/04/2009 04:20:01 PM - SPINE: Poller[0] Host[3] ERROR: Empty result [10.23.39.254]: 'C:/Perl/bin/Perl C:/Inetpub/wwwroot/cacti/scripts/ping-latency.pl 10.23.39.254'

Additional output when I ran spine -v=5

06/04/2009 04:33:32 PM - SPINE: Poller[0] Host[3] DEBUG: The POPEN returned the following File Descr
iptor 7
06/04/2009 04:33:33 PM - SPINE: Poller[0] Host[5] ERROR: Empty result [10.34.248.2]: 'C:/Perl/bin/Perl C:/Inetpub/wwwroot/cacti/scripts/ping-latency.pl 10.34.248.2'
06/04/2009 04:33:33 PM - SPINE: Poller[0] Host[5] DS[15] SCRIPT: C:/Perl/bin/Perl C:/Inetpub/wwwroot
/cacti/scripts/ping-latency.pl 10.34.248.2, output: U

Post by **TheWitness** » Thu Jun 04, 2009 5:55 pm

Change Perl to Perl.exe and make sure you have a good cygwin install. If you are simply using the binary distribution, make sure sh.exe is in the path.

TheWitness

nomanlan · Post by **nomanlan** » Thu Jun 04, 2009 8:42 pm

Yohoo!!! You're right, it's the Cygwin that I am missing. I downloaded and installed the Cygwin seup and followed the installation instructions in Cacti document. Spine works like a charm as soon as Cygwin is in place.

Much appreciated you'all helps!!!

BSOD2600 · Post by **BSOD2600** » Fri Jun 05, 2009 5:12 am

Hmm, I thought spine didn't require cygwin to be separately installed...

Does the spine package need newer/updated cygwin files distributed with it?

Post by **TheWitness** » Fri Jun 05, 2009 4:39 pm

It still needs sh.exe in the release version. It needs to be in the path.

TheWitness

Spine error Segmentation Fault

Spine error Segmentation Fault

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