Upgrade to Ubuntu9.4 cacti8.7d does not shows graphs anymore

[cosmin]

Hy, i'm having a big problem with cacti after upgrading my Ubuntu 8.10 to 9.4. I cannot see anymore grapsh. From what i have checked, data are being colected and put into rra, but no graps are shown in html page.

The poller seems to be ok:
cosmin@Dell:/opt/lampp/htdocs/cacti$ sudo /opt/lampp/bin/php poller.php
05/08/2009 11:31:38 AM - POLLER: Poller[0] NOTE: Poller Int: '300', Cron Int: '300', Time Since Last: '122', Max Runtime '298', Poller Runs: '1'
05/08/2009 11:31:38 AM - POLLER: Poller[0] NOTE: Cron is configured to run too often! The Poller Interval is '300' seconds, with a minimum Cron period of '300' seconds, but only 122 seconds have passed since the poller last ran.

If i do a debug on a graph i get:
RRDTool Says:

/usr/local/rrdtool-1.3.7/bin/rrdtool: symbol lookup error: /usr/lib/libcairo.so.2: undefined symbol: FT_Library_SetLcdFilter

I have no clue why it sais that and neither "google" doesnt seems to know:)

Anyone had this problem after upgrading to Ubuntu 9.4?

[gandalf]

libcairo is used by rrdtool. So I suppose you should reinstall or recompile rrdtool
Reinhard

[cosmin]

Did some more checkings, and data are collected right into rrd files. I manually made a .png file from one of my rrd files:

cosmin@Dell:/usr/local/rrdtool-1.3.7/bin$ sudo ./rrdtool graph proc.png --start 1241770418 --end 1241780418 DEF:procvar=/opt/lampp/htdocs/cacti/rra/localhost_proc_7.rrd:proc:AVERAGE LINE2:procvar#FF0000
481x149
And it made a nice graph whit the processes running on my PC...but in cacti i still cand see no graphs.
Plsm realy need some help here.

[cosmin]

Yeah...that's what i was afraid of - reinstalling libcairo.
I will try that with some help from google. i will let you know if/how i fix it.

[cosmin]

OK, so i have purged the rrdtool and did a fresh reinstall, did not complain about anything when installing it.
But the same problem remained:

RRDTool Says:
/opt/rrdtool-1.3.7/bin/rrdtool: symbol lookup error: /usr/lib/libcairo.so.2: undefined symbol: FT_Library_SetLcdFilter

I will try to see whats with that libcairo.so.2...but if google gives me no answer, i really need some help.

[gandalf]

I suppose this happens when Cacti calls a graph. In this case, it's obviously an rrdtool issue. Make sure, that cacti does not call a different rrdtool (see Settings->Paths)!
Reinhard

[cosmin]

I have double checked that. The path is ok:
/opt/rrdtool-1.3.7/bin/rrdtool
And cacti sais:
[OK: FILE FOUND]

I have tried again to make a graph manually and it works. But no graph is displayed in cacti.
This are the properties of the graph in cacti:
/opt/rrdtool-1.3.7/bin/rrdtool graph - \
--imgformat=PNG \
--start=1241699087 \
--end=1241785487 \
--title="Localhost - Memory Usage" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
COMMENT:"From 2009/05/07 15\:24\:47 To 2009/05/08 15\:24\:47\c" \
COMMENT:" \n" \
--vertical-label="kilobytes" \
--slope-mode \
--font TITLE:12: \
--font AXIS:8: \
--font LEGEND:10: \
--font UNIT:8: \
DEF:a="/opt/lampp/htdocs/cacti/rra/localhost_mem_buffers_3.rrd":mem_buffers:AVERAGE \
DEF:b="/opt/lampp/htdocs/cacti/rra/localhost_mem_swap_4.rrd":mem_swap:AVERAGE \
AREA:a#FF4105FF:"Free" \
GPRINTLAST:"Current\:%8.2lf %s" \
GPRINTAVERAGE:"Average\:%8.2lf %s" \
GPRINTMAX:"Maximum\:%8.2lf %s\n" \
AREA:b#FFC73BFF:"Swap":STACK \
GPRINTLAST:"Current\:%8.2lf %s" \
GPRINTAVERAGE:"Average\:%8.2lf %s" \
GPRINTMAX:"Maximum\:%8.2lf %s\n"


Using those properties, i could make manually a graph like the one that i have attached in command line:

cosmin@Dell:/opt/rrdtool-1.3.7/bin$ sudo ./rrdtool graph proc.png \
> --start=1241699087 \
> --end=1241785487 \
> --title="Localhost - Memory Usage" \
> --rigid \
> --base=1000 \
> --height=120 \
> --width=500 \
> --alt-autoscale-max \
> --lower-limit=0 \
> COMMENT:"From 2009/05/07 15\:24\:47 To 2009/05/08 15\:24\:47\c" \
> COMMENT:" \n" \
> --vertical-label="kilobytes" \
> --slope-mode \
> --font TITLE:12: \
> --font AXIS:8: \
> --font LEGEND:10: \
> --font UNIT:8: \
> DEF:a="/opt/lampp/htdocs/cacti/rra/localhost_mem_buffers_3.rrd":mem_buffers:AVERAGE \
> DEF:b="/opt/lampp/htdocs/cacti/rra/localhost_mem_swap_4.rrd":mem_swap:AVERAGE \
> AREA:a#FF4105FF:"Free" \
> GPRINTLAST:"Current\:%8.2lf %s" \
> GPRINTAVERAGE:"Average\:%8.2lf %s" \
> GPRINTMAX:"Maximum\:%8.2lf %s\n" \
> AREA:b#FFC73BFF:"Swap":STACK \
> GPRINTLAST:"Current\:%8.2lf %s" \
> GPRINTAVERAGE:"Average\:%8.2lf %s" \
> GPRINTMAX:"Maximum\:%8.2lf %s\n"
[sudo] password for cosmin:
603x261

So, i think you are right it is a problem of cacti when it calls rrdtool, but i really dont know how to fix it.

[gandalf]

Did you install rrdtool via yum?
Reinhard

[cosmin]

No...i compiled it myself like that
473 wget http://oss.oetiker.ch/rrdtool/pub/rrdtool-1.3.7.tar.gz
474 tar -xzf rrdtool-1.3.7.tar.gz
475 sudo rm -rI /usr/local/rrdtool-1.3.7/
476 cd rrdtool-1.3.7/
477 sudo mkdir /opt/rrdtool-1.3.7
479 ./configure --prefix=/opt/rrdtool-1.3.7/
480 make
481 sudo make install

[TheWitness]

I just recently had a user complain that their 1.3.7 would not properly detect from CentOS 5.3 as well. Looks like a library issue definately. Goto Tech Support and see if the auto-detection logic works there. If it's 2 for 2, then it's likely a shared library mismatch somewhere. It could be that there is a library being injected into the LD_LIBRARY_PATH for the Apache server that conflicts with the RRDtool required version without a shared library version change.

With Cacti, right now, there is no reason to be running RRDtool 1.3.x anyway.

TheWitness

[cosmin]

OK, i have installed rrdtool 1.2.30, and now it is working finally with the older version. Thanks a lot.

By the way, i ques that in rrdtool 1.3.7 are a lot of bugs fixed from the previos versions, do you have any ideas how long will it take until i could use 1.3.7?

[TheWitness]

I believe that the 1.3.7 is a packaging issue on the Ubuntu/Debian side. RRDtool 1.3.x is supported under Cacti 0.8.7d. There are a few reports of 1.3.7 breaking things.

TheWitness