[solved] Graphs not working for Cisco devices

BSOD2600 · Post by **BSOD2600** » Sat Mar 21, 2009 2:40 pm

I would have to agree, they do look to be properly set.

Did you try running the poller under your admin account to see if they do get created?

rsutton · Post by **rsutton** » Mon Mar 23, 2009 11:24 am

I will try running it VIA the local admin account shortly to see what happens.

**** EDIT ****
I just ran it under the local admin account and I guess I am supposed to be seeing if the RRD files are still being created instead of udpated - which they still are. Current log snipets:

03/23/2009 10:21:22 AM - POLLER: Poller[0] CACTI2RRD: c:/cacti/rrdtool.exe update C:\Inetpub\wwwroot\cacti\rra\fbpix_traffic_in_225.rrd --template traffic_out:traffic_in N:0:0
03/23/2009 10:21:22 AM - POLLER: Poller[0] CACTI2RRD: c:/cacti/rrdtool.exe create C:/Inetpub/wwwroot/cacti/rra/fbpix_traffic_in_225.rrd --step 300 DS:traffic_in:COUNTER:600:0:9000000000000000 DS:traffic_out:COUNTER:600:0: 100000000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797

03/23/2009 10:21:22 AM - POLLER: Poller[0] CACTI2RRD: c:/cacti/rrdtool.exe update C:\Inetpub\wwwroot\cacti\rra\fbpix_traffic_in_226.rrd --template traffic_out:traffic_in N:10167980:618039647
03/23/2009 10:21:22 AM - POLLER: Poller[0] CACTI2RRD: c:/cacti/rrdtool.exe create C:/Inetpub/wwwroot/cacti/rra/fbpix_traffic_in_226.rrd --step 300 DS:traffic_in:COUNTER:600:0:9000000000000000 DS:traffic_out:COUNTER:600:0: 100000000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797

**** Second Edit ****
I also just noticed that on one of my servers I am not getting traffic data & the RRD file is being created every poll cycle. However I am getting good traffic data on other servers.

rsutton · Post by **rsutton** » Wed Mar 25, 2009 10:51 am

Any other ideas on why the RRD file is being created every time? I'm at a loss and I really need to get this working.

BSOD2600 · Post by **BSOD2600** » Wed Mar 25, 2009 4:33 pm

What rrdtool version/build are you using? I'd suggest 1.2.26 W32.

If you manually run that rrdtool create command, does it throw any errors? Successful? Even a better test, would be to run it under the Cacti scheduled task account.

rsutton · Post by **rsutton** » Wed Mar 25, 2009 5:10 pm

When I run the RRDtool command under the cactitask here is the output:

Code: Select all


C:\Documents and Settings\cactitask>c:/cacti/rrdtool.exe create C:/Inetpub/wwwro
ot/cacti/rra/fbswitch3_traffic_in_219.rrd --step 300 DS:traffic_in:COUNTER:600:0
:9000000000000000 DS:traffic_out:COUNTER:600:0: 10000000 RRA:AVERAGE:0.5:1:600 R
RA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:
1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797
ERROR: failed to parse data source 600:0:

C:\Documents and Settings\cactitask>

And Im using 1.2.30 of the RRDtool, I will try to downgrade to the version you recommend.

BSOD2600 · Post by **BSOD2600** » Wed Mar 25, 2009 5:22 pm

ah-ha! Very likely why the calls have been failing this whole time. Check your Data Sources -> RRAs settings. I believe the defaults are the following (unless you've tweaked them for larger history, etc):

Code: Select all

Name Steps Rows Timespan** 
Hourly (1 Minute Average)  1  500  14400    
Daily (5 Minute Average)  1  600  86400    
Weekly (30 Minute Average)  6  700  604800    
Monthly (2 Hour Average)  24  775  2678400    
Yearly (1 Day Average)  288  797  33053184

rsutton · Post by **rsutton** » Wed Mar 25, 2009 5:27 pm

the settings in my Data Sources > RRA mirror exactly what you have there. I have done almost no tweaking by the way, this installation is very close to stock.

BSOD2600 · Post by **BSOD2600** » Wed Mar 25, 2009 5:40 pm

It must be your rrdtool version. I just copy/pasted that rrdtool create command into my test cacti enviroment (rrdtool 1.2.30 w32) and it worked fine.... hmmm

BSOD2600 · Post by **BSOD2600** » Wed Mar 25, 2009 5:43 pm

oh! You haven't installed the cacti 0.8.7d patches yet, have you? Do so, especially that SNMP value trim issue one -- it's effecting you. See the space in: DS:traffic_out:COUNTER:600:0: 10000000 ?

rsutton · Post by **rsutton** » Wed Mar 25, 2009 5:43 pm

I am using the same version as you - 1.2.30 w32

This is very frustrating! Is there a "process" for reinstalling the RRDtool or can I just uninstall then reinstall? Will I lose any Cacti settings/graphs etc?

BSOD2600 · Post by **BSOD2600** » Wed Mar 25, 2009 6:24 pm

Did you miss my question about patching?

rsutton · Post by **rsutton** » Wed Mar 25, 2009 6:26 pm

BSOD2600 wrote:Did you miss my question about patching?

Yes

I will do that now! Thank you again for your time and help.

rsutton · Post by **rsutton** » Wed Mar 25, 2009 6:48 pm

Actually after looking at the patch files - I think I had already downloaded them. I may have done something wrong - from reading about the prepatched files I just download and overwrite the ones in my web root no? and then check NTFS permissions. I just did that even though I think I did it a while back. Will see if I am still getting create's in the cacti log.

rsutton · Post by **rsutton** » Wed Mar 25, 2009 6:49 pm

Looking at the log file it is still creating rrd files and I still see the space you mentioned:

03/25/2009 04:46:26 PM - POLLER: Poller[0] CACTI2RRD: c:/cacti/rrdtool.exe create C:/Inetpub/wwwroot/cacti/rra/vpn_concentrator_traffic_in_217.rrd --step 300 DS:traffic_in:COUNTER:600:0:9000000000000000 DS:traffic_out:COUNTER:600:0: 100000000 RRA:AVERAGE:0.5:1:600 RRA:AVERAGE:0.5:6:700 RRA:AVERAGE:0.5:24:775 RRA:AVERAGE:0.5:288:797 RRA:MAX:0.5:1:600 RRA:MAX:0.5:6:700 RRA:MAX:0.5:24:775 RRA:MAX:0.5:288:797

BSOD2600 · Post by **BSOD2600** » Wed Mar 25, 2009 6:57 pm

Please re-download the pre-patched files and overwrite the existing ones again. You're on cacti 0.8.7d, right?

[solved] Graphs not working for Cisco devices

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