[SOLVED] Graphs exist but cannot be viewed in tree view mode

FrA · Post by **FrA** » Fri Mar 13, 2009 5:55 am

Hi,
I've got this problem:
I made some graphs; they exist and I can see them in list view and preview mode, but in tree mode I cannot. It's not a permission issues from cacti manage pannel.
Anyone can help me?
Thanks a lot.

I use cacti 0.8.7d under Windows.

FrA · Post by **FrA** » Fri Mar 13, 2009 7:17 am

The problem is in dual pane tree view mode.
In singol pane I can see all hosts.

acasto · Post by **acasto** » Fri Mar 13, 2009 10:38 am

This may be a stupid question, but you did add the devices to the tree didn't you?

Adam

FrA · Post by **FrA** » Fri Mar 13, 2009 10:41 am

Thank you for the answer Adam.
Yes, I add the devices to the tree: infact in single pane mode I see the tree with all his hosts.
But in dual pane mode I can't see neither the trees on the left or the graphs in the right.

acasto · Post by **acasto** » Fri Mar 13, 2009 10:45 am

Is it a specific browser it does this on?

Have you looked at this thread?

Adam

FrA · Post by **FrA** » Fri Mar 13, 2009 11:26 am

Yes, it seems to be the same problem.
I've tried from 3 browser (Firefox 3, IE6, IE7) and from 2 pc, cleaning the cache: at the first time I see some graphs in the right part, nothing in the left.
When refreshing page, all the browers return error:

Code: Select all

Error: gFld is not defined
Source File: http://.../graph_view.php?action=tree&tree_id=1&leaf_id=29&page=2
Row: 73

Error: initializeDocument is not defined
Source File: http://.../graph_view.php?action=tree&tree_id=1&leaf_id=29&page=2
Row: 141

Error: findObj is not defined
Source File: http://.../graph_view.php?action=tree&tree_id=1&leaf_id=29&page=2
Row: 147

FrA · Post by **FrA** » Mon Mar 16, 2009 3:54 am

Ok, solved.
Don't ask me why, but some files in /include were missed.

rhart211 · Post by **rhart211** » Wed Mar 18, 2009 11:32 am

I am having the same problem. Whenever I make a change, such as add/delete a graph to a tree, or add/delete a tree, dual pane is not updated. However, these same changes are reflected in single pan mode.

What file were missing from /include? Or what can I do to fix this issue?

Thanks.

My info:

Cacti Version - 0.8.7d
Plugin Architecture - 2.4
Poller Type - CMD.php
Server Info - Linux 2.6.24-24-generic
Web Server - Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.5 with Suhosin-Patch
PHP - 5.2.4-2ubuntu5.5
PHP Extensions - zip, xmlwriter, libxml, xml, wddx, tokenizer, sysvshm, sysvsem, sysvmsg, session, SimpleXML, sockets, soap, SPL, shmop, standard, Reflection, posix, mime_magic, mbstring, json, iconv, hash, gettext, ftp, filter, exif, dom, dba, date, ctype, calendar, bz2, bcmath, zlib, pcre, openssl, xmlreader, apache2handler, mcrypt, mysql, mysqli, PDO, pdo_mysql, snmp
MySQL - 5.0.51a-3ubuntu5.4
RRDTool - 1.2.19
SNMP - 5.4.1
Plugins
Host Info (hostinfo - v0.2)
Realtime for Cacti (realtime - v0.32)

FrA · Post by **FrA** » Wed Mar 18, 2009 11:52 am

rhart211 wrote: What file were missing from /include? Or what can I do to fix this issue?

Files that were missing from /include were:

-> /include/treeview/ftiens4.js
-> /include/treeview/ua.js

rhart211 · Post by **rhart211** » Wed Mar 18, 2009 1:13 pm

ok. well i have both of those files in the correct directory.
Thanks.

Post by **TheWitness** » Wed Mar 18, 2009 5:53 pm

Cacti saves your tree in a session variable and returns it to you until it expires. That expiry is typically a polling interval or 5 minute. If you would like to refresh the tree immediately, you simply click on the Graphs hyperlink directly above the tree and it will update immediately.

TheWitness

rhart211 · Post by **rhart211** » Thu Mar 19, 2009 1:40 pm

Ok. I added another tree called "Test". Go back to graphs page. This new tree is not listed in dual pane view. I click on the graphs link about the tree, and still the same. The "Test" tree is not listed. However, if I switch to single pane view, the "Test" tree is listed in the tree pull down menu.

I think I am having the same problem listed in http://forums.cacti.net/viewtopic.php?t=28773

If I switch back to dual pane, and clear the cache in Firefox 3, the new tree "Test" will show up. This isn't just related to Firefox 3 though. I can have the same problem occur in IE6 and the same workaround will show the new tree. I don't know what to do. I have installed Cacti many times before, and have never had this problem with any other installation.

Thanks.

Post by **TheWitness** » Thu Mar 19, 2009 3:59 pm

Post the page HTML source and a picture of the borken part. If it's sensitive, PM it to me.

TheWitness

rhart211 · Post by **rhart211** » Sat Mar 21, 2009 8:29 am

OK. I will do this on Monday.
Thanks.

rhart211 · Post by **rhart211** » Mon Mar 23, 2009 1:03 pm

ok. So I created the tree called "Test".
The first pic, cacti1.jpg, shows that it is not being displayed in dual pane mode. The second pic, cacti2.jpg, shows that the new tree shows up in single pane mode.

However, if I clear the cache in firefox, the tree will show up in dual pane mode.

[SOLVED] Graphs exist but cannot be viewed in tree view mode

[SOLVED] Graphs exist but cannot be viewed in tree view mode

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