cacti.log exists but cant' be found

[macboy]

Hi,

Running Centos 5 and have been struggling with file not found error on the main cacti page for a few day now:

Cacti Log File Path /var/www/html/cacti/log/cacti.log
[ERROR: FILE NOT FOUND]

The file does exit and is owned by cactiuser / cacti. Did chmod 755 and that did'nt seem to accomplish anything.

Any ideas, help appreciated.


thanks.

[rony]

Does the web server have permissions to see the file?

[macboy]

Hi,

Web Server is Apache 2.2.3 - I don't know how to determine if apache has permissions to see the cacti.log file.

However, I did change the group ownership from cacti to apache on the ../cacti/log directory and ../cacti/log/cacti.log and restarted httpd.

drwxr-xr-x 2 cactiuser apache 61 Feb 16 08:30 log

This didn't change anything. So, changed ownership back to cacti group.

../cacti/
drwxr-xr-x 2 cactiuser cacti 61 Feb 16 08:30 log

../cacti/log/
-rwxr-xr-x 1 cactiuser cacti 0 Jan 26 08:31 cacti.log


Still stuck.


thanks.

[Fred]

Web Server is Apache 2.2.3 - I don't know how to determine if apache has permissions to see the cacti.log file.

From the command-line, run 'ps aux | grep apache'. The column in the far left is the user that apache runs as. It's usually 'www-data' or 'apache'.

Then, run 'sudo -u apache less /var/www/html/cacti/log/cacti.log'. This will try to view the file as the user 'apache' (substitute www-data or whatever you found in step 1).

You could also be looking at chrooted server.

[TheWitness]

Code: Select all

chmod -R 777 /var/www/html/cacti/log

TheWitness

[macboy]

Thanks, your comments much appreciated.

Firstly, the webserver runs as user apache.

However, can't su into this account -- don't know why, must be some security thing.

Secondly changed file properties with chmod:
drwxrwxrwx 2 cactiuser cacti 67 Feb 18 11:32 log
-rwxrwxrwx 1 cactiuser cacti 0 Jan 26 08:31 cacti.log

This had no effect, file still can't be found.

I did find a .htaccess file in the log directory and deleted that because it had 'Deny from all'. This had no effect either.

I copied the cacti.log file into /var/www/html/cacti and changed the path in the settings; and now the file can be found...
-rwxr-xr-x 1 cactiuser cacti 0 Feb 17 13:08 cacti.log

So, don't know what the problem is. I would like to get cacti working in its vanilla form.

However, if the solution is moving the cacti.log file tis means I'd have to change paths in various config files, firstly I don't know which ones, and secondly am not convinced this is such a great idea.

Am tempted to remove cacti and then re-install, this seems a bit drastic though, becuase all the other files in settings > paths can be seen/found.


More ideas, help appreciated.


Environment is a remote server:
centos 5.1
apache 2.2.3
plesk 8.3
php 5.1.6
perl 4.5.8.8
mysql 5.0.22
net-snmp 1.5.3.1
rrdtool 1.2.29
cacti 0.8.7c

[tariox]

I had the same on a new server.
My problem was PHP Safe Mode. When I turned is off, the file was found, and usable.