multiple notification emails on the same host down

Support questions about the Threshold plugin

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Pebcak
Posts: 3
Joined: Tue Feb 10, 2009 7:39 am

multiple notification emails on the same host down

Post by Pebcak »

When we have a host go down thold is sending a notification email just as it's designed to. The problem is that every minute it is sending an email that the host it down. All we need is one when it's down and one when it comes back up.

The Poller settings we have are:

Poller Type: cmd.php
Interval: 30 seconds
Cron: 5 minutes
Downed Host Detection: PING and SNMP
Failure and Recovery Count: 2

Alerting/Thold settings are:
Default Trigger Count: 1
Re-Alerting: 50

I've searched both here and on google but couldn't find an answer, although the way this week has been going that could just mean my google-fu sucks. Anyone have a suggestion what obvious thing I missed?

Thanks
Pebcak
Posts: 3
Joined: Tue Feb 10, 2009 7:39 am

Post by Pebcak »

Come one someone must know how to change this? Please you can't honestly say you all get a notification every minute a host is down and are ok with that? :o
cigamit
Developer
Posts: 3369
Joined: Thu Apr 07, 2005 3:29 pm
Location: B/CS Texas
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Post by cigamit »

Doesn't happen to me. Maybe its a "Pebcak"? (sorry couldn't resist).

It should only be send it once. Granted, I never tested it with "Interval: 30 seconds' before, but I doubt that is the issue.
Pebcak
Posts: 3
Joined: Tue Feb 10, 2009 7:39 am

Post by Pebcak »

cigamit wrote:Doesn't happen to me. Maybe its a "Pebcak"? (sorry couldn't resist).

It should only be send it once. Granted, I never tested it with "Interval: 30 seconds' before, but I doubt that is the issue.
heh, don't worry about it. I always work on the belief that it was a Pebcak first, then hardware/software problems second.

I think I'll mess around with the poller settings some more and see what I can come up with.
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