Host down...but not down?

Post general support questions here that do not specifically fall into the Linux or Windows categories.

Moderators: Developers, Moderators

hipsterdoofus
Cacti User
Posts: 87
Joined: Fri Mar 09, 2007 12:35 pm

Post by hipsterdoofus »

gandalf wrote:But does your device answer to one of both OIDs? Your example shows a private MIB OID
Reinhard
Answers either...this is what I get:

[cactiuser@xhost ~]$ snmpwalk -c public -v 1 10.59.33.175 .1.3.6.1.2.1.1.1.0
SNMPv2-MIB::sysDescr.0 = STRING: Galaxy 3000 20 kVA
[cactiuser@xhost ~]$ snmpwalk -c public -v 1 10.59.33.175 .1.3.6.1.2.1.1.3.0
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (718652611) 83 days, 4:15:26.11
chummers
Posts: 23
Joined: Wed Jul 02, 2008 6:44 am

Post by chummers »

I get response from these OID's too

[cactiuser@suicacti cacti]# snmpwalk -v1 -c public 128.243.44.70 .1.3.6.1.2.1.1.1.0
SNMPv2-MIB::sysDescr.0 = STRING: ConnectUPS Web/SNMP Card V4.28
[cactiuser@suicacti cacti]# snmpwalk -v1 -c public 128.243.44.70 .1.3.6.1.2.1.1.3.0
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (749715498) 86 days, 18:32:34.98
chummers
Posts: 23
Joined: Wed Jul 02, 2008 6:44 am

Post by chummers »

And this is the particulars on the server in question...

Cacti Version 0.8.7a
Cacti OS unix
SNMP Version net-snmp
RRDTool Version RRDTool 1.2.x
mgades
Posts: 2
Joined: Thu Dec 11, 2008 3:43 pm
Location: Denmark

Post by mgades »

Finally I found others with the same issues... =)

I'm monitoring several routers, switches and UPS devices. I upgraded from 0.8.6->0.8.7b and suddenly I got NaN in the graphs for the PowerWare 9305 UPS devices. I was working fine before the version upgrade. All other graphs are working just fine.

When turning on debugging to cacti.log, I see the following regarding the UPS:

12/11/2008 09:30:09 PM - SPINE: Poller[0] Host[167] SNMP Result: Host did not respond to SNMP

But it sure does if I look under device management:

UPS EDC1 40kW (ups40kw)
SNMP Information
System: ConnectUPS Web/SNMP Card V3.03
Uptime: 1757616298 (203 days, 10 hours, 16 minutes)
Hostname: ConnectUPS Web/SNMP Card
Location:
Contact:

I will look forward to a solution on this weird issue.

Sincerely,
Morten Gade Sørensen
Attachments
This graph has been failing for months...
This graph has been failing for months...
ups.png (22.9 KiB) Viewed 3663 times
hipsterdoofus
Cacti User
Posts: 87
Joined: Fri Mar 09, 2007 12:35 pm

Post by hipsterdoofus »

mgades wrote:Finally I found others with the same issues... =)

I'm monitoring several routers, switches and UPS devices. I upgraded from 0.8.6->0.8.7b and suddenly I got NaN in the graphs for the PowerWare 9305 UPS devices. I was working fine before the version upgrade. All other graphs are working just fine.

When turning on debugging to cacti.log, I see the following regarding the UPS:

12/11/2008 09:30:09 PM - SPINE: Poller[0] Host[167] SNMP Result: Host did not respond to SNMP

But it sure does if I look under device management:

UPS EDC1 40kW (ups40kw)
SNMP Information
System: ConnectUPS Web/SNMP Card V3.03
Uptime: 1757616298 (203 days, 10 hours, 16 minutes)
Hostname: ConnectUPS Web/SNMP Card
Location:
Contact:

I will look forward to a solution on this weird issue.

Sincerely,
Morten Gade Sørensen
Thank goodness there are others with same issue...all my other devices are fine...just this UPS has this problem.
User avatar
gandalf
Developer
Posts: 22383
Joined: Thu Dec 02, 2004 2:46 am
Location: Muenster, Germany
Contact:

Post by gandalf »

This is always a SNMP V1 device or a V2c? In the latter case, snmpbulkwalk may introduce problems.
A solution would be to use a network sniffer (aka wireshark) to capture both cacti and your cli snmpwalk to find any difference
Reinhard
mgades
Posts: 2
Joined: Thu Dec 11, 2008 3:43 pm
Location: Denmark

Post by mgades »

The UPS management card only talks SNMP v1.
User avatar
gandalf
Developer
Posts: 22383
Joined: Thu Dec 02, 2004 2:46 am
Location: Muenster, Germany
Contact:

Post by gandalf »

Sorry, no clue, then. Personally, I'd start a wireshark trace then to see what's going on
Reinhard
Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest