Corrupted graphs menu (after running add_device.php?)

[yuval_ba]

Hi,

I had a very well working cacti. but suddenly on the Graphs tab, when in List View. the "Host" and "Template" drop-down menus are corrupted, the "None" option is missing and I only get a blank line there.

I'm not sure when it happened, but I think the last thing I did was add device via the CLI script add_device.php

Any idea what should I check?

thanks

[gandalf]

This is which version of cacti? Do you still have the list of add script commands that you've run against cacti?
Reinhard

[yuval_ba]

This is which version of cacti? Do you still have the list of add script commands that you've run against cacti?
Reinhard

sorry for the delay.
my Cacti is 0.8.7b, full details are:
CentOS 5.2
PIA 2.1
Spine 0.8.7a

the commands I ran were:

Code: Select all

php add_device.php
php add_device.php --description=lns01.hfa --ip=x.x.x.x --template=9
php add_device.php --list-host-templates
php add_device.php --description=lns01.hfa --ip=x.x.x.x --template=9 --version=2 --community=comm
php add_device.php --description=lns01.hfa --ip=x.x.x.x --template=9 --version=2 --community=comm

I have to mention that at one attempt the script timed out due to SNMP problem and I abnormally terminated it.

also attached a screenshot of the menu problem I have.

thanks

[gandalf]

Is the "Device" List still fine?
Reinhard

[yuval_ba]

Is the "Device" List still fine?
Reinhard

yes, as far as I can tell, all seems to work fine except the "None" is missing
and also if I choose the "Any" it disappears and the box remains empty.

I know that it's quite minor problem but I must know what messed it up and how to fix it, or I will not have my peace of mind

can you give me a clue what could have been corrupted, is this list driven from the SQL?

btw - under "Graph Managment" all works fine including the "None"

10x again

[TheWitness]

Is your Cacti system internet facing? If it is, have you disabled the guest user? I suspect that either your system has been hacked, or you have some PHP/Apache error.

1) Review you installation first
2) Review the Apache error_log for any wierdness
3) Look at the page source and see what is there where "None" should be.

Let us know what you find.

TheWitness

[yuval_ba]

Is your Cacti system internet facing? If it is, have you disabled the guest user? I suspect that either your system has been hacked, or you have some PHP/Apache error.

My cacti is well protected behind a FW.
The guest account is disabled and I closely monitor the User Log.
Therefore I do not suspect the system was hacked.

1) Review you installation first

I don't know what exactly to look for. I think this is quite standard install and everything is working well. Furthermore I just discovered that I see the exact same problem on a completely seperate cacti 0.8.7b installation. (different server). so I also less suspect the add_device.php now.

2) Review the Apache error_log for any wierdness

nothing special there.

3) Look at the page source and see what is there where "None" should be.

Code: Select all

						&nbsp;<strong>Host:</strong>&nbsp;
					</td>

					<td width="1">
						<select name="host_id" onChange="applyGraphPreviewFilterChange(document.form_graph_view)">
							<option value="0" selected>Any</option>

							<option value=''></option>

I tried to look on graph_view.php.
I can see that the "Any" is staticly coded, but not the "None".
If I knew where it should come from I could check it out (from db?).

Can other 0.8.7b users confirm if they see/don't see the problem.

Let us know what you find.

TheWitness

[yuval_ba]

another thing I found out:
this problem seems to be related to graphs that are not associated to any Host or to any Template (host: None, Template: None).
In my case these are aggregate graphs created via AGGREGATE.

If I associated all my aggregate graphs to some Host then the empty line on the Host drop down disappeared and I only had "Any" or the rest of my hosts.

Can someone with such graphs confirm if having same problem?

[gandalf]

Which version of AGGREGATE are you using?
Reinhard

[yuval_ba]

Which version of AGGREGATE are you using?
Reinhard

0.66
but as I wrote, the problem is also on system without AGGRAGATE installed at all. As far as I can tell, It is related to graphs associated to no host.

[gandalf]

Thanks, I missed that, indeed. Will try to copy this behaviour
Reinhard