'Unknown' Host Status

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paulorv
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Joined: Thu Jul 10, 2008 2:05 pm

'Unknown' Host Status

Post by paulorv »

Hi,

I am having some trouble getting cacti to detect several servers in my organization. I have followed the installation procedure according to the official documentation. When I add a device, the host status shows as 'Unknown' (see screenshot). I can add graphs, but they show up as 'Not Being Graphed'.

Localhost seems to be working and graphing just fine, so at first I thought it was the firewall on the servers. I turned off the firewall but still the same problem.

Any ideas?

Thanks,
Paul
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streaker69
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Post by streaker69 »

when you click on the device name, does it show any SNMP information under the device name on the next page, or does it say SNMP Error?
[b]Cacti Version[/b] - 0.8.7d
[b]Plugin Architecture[/b] - 2.4
[b]Poller Type[/b] - Cactid v
[b]Server Info[/b] - Linux 2.6.18-128.1.6.el5
[b]Web Server[/b] - Apache/2.2.3 (CentOS)
[b]PHP[/b] - 5.2.9
[b]MySQL[/b] - 5.0.45-log
[b]RRDTool[/b] - 1.3.0
[b]SNMP[/b] - 5.3.2.2
[b]Plugins[/b]PHP Network Managing v0.6.1, Global Plugin Settings v0.6,thold v0.4.1,XMLPort v0.3.5,CactiCam v0.1.5,NetTools v0.1.5,pollperf v0.32,RRD Cleaner v1.1,sqlqueries v0.2,superlinks v0.8,syslog v0.5.2,update v0.4,discovery v0.9,zond v0.34a,hostinfo v0.2,Bloom v0.6.5,mactrack v1.1,weathermap v0.96a,mobile v0.1
paulorv
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Post by paulorv »

Well, I don't see any type of error, but no device information either. The only thing I see for SNMP options is 'SNMP Version', which is 'Not In Use'.

Does each device I want to monitor require some kind of client or agent on it? I installed net-snmp on the two servers shown in the screenshot.
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gandalf
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Post by gandalf »

Depending on the "downed host detection"
If you do not use SNMP, you won't see an SNMP error, for sure. But if you did not yet create any graph for that device, it will always be "unknown"
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elpiako
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Post by elpiako »

For my part, i would like to just query if my host is down or not.
Therefore I created a device with "SNMP Not in Use" and a Downed Device Detection "Ping".
The status stays being "unknown" and you say if no graph is created, the status will stay to be unknown but it's illogical! Else why create a "ping" Downed Device Detection ???

Am I wrong ? What's the prob ?
Server1
Cacti : 0.8.7h | Architecture : 3.0
autom8 : 0.35 | aggregate : 0.75 | settings : 0.71 | thold : 0.4.7 | weathermap : 0.97a

Server2
Cacti : 0.8.7g | Architecture : 2.8
autom8 : 0.35 | aggregate : 0.75 | settings : 0.7 | thold : 0.4.3 | weathermap : 0.97a | flowview : 0.6
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TheWitness
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Post by TheWitness »

Use spine then. Or mess with the Advance Ping template and do a ping graph.

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elpiako
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Post by elpiako »

It's ok :)
Now my host is Up with a TCP Ping port 80.

I have installed the Threshold plugin to have Downed Host Notifications.

First, if my host goes down, Cacti "realizes" it really late (somelike 5/10 minutes). But the bigger problem is that I receive no email, whereas my postfix server is ok. I've realized that there wasn't any "Mail/DNS" groove in the Settings page of Cacti !!!

Has someone ideas ?
Server1
Cacti : 0.8.7h | Architecture : 3.0
autom8 : 0.35 | aggregate : 0.75 | settings : 0.71 | thold : 0.4.7 | weathermap : 0.97a

Server2
Cacti : 0.8.7g | Architecture : 2.8
autom8 : 0.35 | aggregate : 0.75 | settings : 0.7 | thold : 0.4.3 | weathermap : 0.97a | flowview : 0.6
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