SNMPWalk is working but no graph shown

[sugiowono]

Hi,

I need help that my cacti suddenly doesnt show a graph at all. I already tried rebuild poller cache but it didnt help. Any idea what happen ? and how to troubleshoot this case.

Devices status are UP and i can query the snmp data.

regards,
Sugiowono Tjhin

[gandalf]

Does it show a borken image or an empty one (no data)? Did you recently upgrade rrdtool?
Reinhard

[jooel]

I am having the same issue. I actually never had the chance to see a graph at all. I do not get graphs at all. It shows a broken image.

[gandalf]

In most cases this is a result of a mis-configured /path/to/rrdtool. See Settings->Paths. And verify, that "Settings" shows the correct rrdtool version.
Reinhard

[sugiowono]

It show no data/graph for our existing graph and it show broken image if i create a new device. I attached the directory path setting, it seems to be alright.

[gandalf]

What does cacti.log show?
Reinhard

[sugiowono]

Hi Reynard,

Could you advise my cacti.log, there is info about poller but i dont know what is that mean and how to avoid it.

POLLER: Poller[0] Maximum runtime of 292 seconds exceeded. Exiting.


regards,
Sugiowono Tjhin

[gandalf]

That's a too small part of the log. Please see second link of my sig as a start
Reinhard

[sugiowono]

hi Reinhard,

What do you mean, i dont understand.

regards,
Sugiowono

[gandalf]

The log you've posted is too small to make sense of it.
So I've advised to select the 2nd link of my signature to find a more elaborated debugging procedure that may help
Reinhard