[Solved] Blank Page after installing Cacti (IIS)

[mkessels]

Hi,
i'm having somewhat of a problem with Cacti and I can't find a solution.
When I try to open the Cacti page after installing I just get a blank page without any error message.

I installed everything according to BSOD's manual and I didn't run into anything unclear or any errors.
I installed everything again 3 times in the hope I missed something. I put NTFS permissions on all rights to everyone on the PHP and Cacti maps for troubleshooting purposes.
PHP -m lists all the modules I need.
I made an info.php page that I found somewhere on this forum and that page works perfectly.

As an additional note: I did not use the default website since there are allready running other webpages from there so I made another website on port 1234.

[BSOD2600]

As an additional note: I did not use the default website since there are allready running other webpages from there so I made another website on port 1234.

Did you test the php info page on THAT website?

When you manually type in http://localhost:1234/cacti/index.php, what do you get?

Any errors in your event logs?

[mkessels]

Yeah i tested it on that website.
I didn't use a subdir in the website so the url is http://localhost:1234/index.php then and that gives the same result -> A blank page.
There aren't any errors in the logs either.

Today I installed everything on my home computer with WinXP as well to test it out but I have the exact same problem here.

[BSOD2600]

Please attach the output from the phpinfo page.

Also, follow http://forums.cacti.net/viewtopic.php?t=26165 and attach it's output too, for when you ONLY visit the webpage (otherwise too many other events get in the way).

[mkessels]

Here they are.
I left out the register values out of the log cause else too much junk would get in the way.

I used my home computer for these files since I'm at home now and @work too much spam from the other websites would get in the way (WSUS and Symantec AV)

[BSOD2600]

In your phpinfo, I don't see the mysql, sockets or snmp extensions. You said they show up with: php -m?

[mkessels]

Woops little mistake when I installed everything on my home computer today.

I fixed the mistake and the modules are active now (problem still exists though)

I updated the phpinfo file in my previous post with a new version

[BSOD2600]

Hmm still dont see those modules in your phpinfo... but thats fine if you say you see it now in php -m.

Anyways, that process monitor output, thats just for bringing up IE and navigating to the page? That portion of the output all looks fine. Although, I don't see anything for mysql-nt.exe -- did you filter that out? Cacti should try talking to the db.

Tried a different browser?

At home are you running on port 80 and the only website? If not, maybe you need to mess with IIS headers?

[mkessels]

yeah they show up in php -m
and yes its for opening the page and I used the filters that were added when I used the reg file in that guide.
If those settings didn't filter it out then it wasn't there to begin with.

Haven't tried a different browser yet and yes it is the only website here @home and on port 80

[BSOD2600]

Alright, lets go a different route.

manually run the following from the command prompt: php cmd.php. Whats displayed and/or logged in /log/cacti.log ?

[mkessels]

nothing at all

the command ran fine without any errors but the log file remained empty

[BSOD2600]

Yea, something isn't quite right...At the very least, you should've saw a message in cacti.log about the poller running/stopping, etc.

Try running through the MySQL portion of the set up again in my installation guide. You sure you set up the stuff in /include/config.php correctly?

[mkessels]

I allready ran through the mysql part multiple times to be sure but no success.

This is my config.php. De username and password matches the one i set using the commands.

Code: Select all

/* make sure these values refect your actual database/host/user/password */
$database_type = "mysql";
$database_default = "cacti";
$database_hostname = "localhost";
$database_username = "cactiuser";
$database_password = "cactipw";
$database_port = "3306";

/* Default session name - Session name must contain alpha characters */
#$cacti_session_name = "Cacti";

[mkessels]

ok wth today @ work i tried again for the 4th time and this time it worked.

Now I'm really like wtf since I have no idea what changed

I've set up Cacti now and everything seems to work fine.
Anyway thanks for the support

[BSOD2600]

hmm congrats. I'd be really interested in what the underlaying problem was.