Issues switching to spine

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johara
Posts: 15
Joined: Wed Dec 19, 2007 5:59 pm

Issues switching to spine

Post by johara »

I used the beta windows installer version 1.7 to install cacti on a 2003 server. Everything works great until I change the poller from cmd.php to spine then I get the message "02/04/2008 12:53:10 PM - POLLER: Poller[0] DEBUG: About to Spawn a Remote Process [CMD: e:/spine/spine.exe, ARGS: 0 3] Waiting on 1/1 pollers." the Waiting 1/1 pollers continues to repeat on the screen. During the install the only change I made was setting the install path to E:\. If I switch back to cmd.php everything works great. The only change I have made from the original install is was to edit e:\spine\spine.conf and changed the "DB_Host" from localhost to the ipaddress of the system per a post in the forums. Any thoughts, I have verified all permissions, and currently the scheduled task is running as administrator.

Thanks
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BSOD2600
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Post by BSOD2600 »

Does spine.exe have read/execute rights for the IUSR and IIS_WPG accounts?

Manually run spine once, does it run properly (look in your log file) ?
johara
Posts: 15
Joined: Wed Dec 19, 2007 5:59 pm

Post by johara »

Spine.exe did not have those rights. I have since added them, however I get the same results. Attached is the cacti.log after the poll ran 1 cycle.
Thanks
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BSOD2600
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Post by BSOD2600 »

When I mean manually run spine, I don't mean invoke the cacti poller. Run spine.exe from the command prompt (only do this for debugging!). See what its error(s) are.

Also verify Cacti's Settings -> Paths are all correct.
johara
Posts: 15
Joined: Wed Dec 19, 2007 5:59 pm

Post by johara »

Sorry, my mistake. When running it from the command line I receive this message. SPINE: Using spine config file [spine.conf]
MYSQL: Connection Failed: Host 'tech0328-vmsvr2' is not allowed to connect to this MySQL server.

From the message I see that this means the system isn't allowed to connect to the MySQL server . So progress is being made, however I am not that familiar with MySQL, how do I go about correcting this?
johara
Posts: 15
Joined: Wed Dec 19, 2007 5:59 pm

Post by johara »

Just changed the ipaddress in the spine.conf to the loop back address of 127.0.0.1 and spine is now working.

Thanks for all the help, cacti wouldn't be as great a product without all the assistance you guys offer, also thanks for creating the windows installer it has saved me countless hours creating systems to test on before rolling into production.
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