Strange Problem in Windows 2003 Enterprise Edition

[mikenl]

Just installed cacti for the first time.
I am experiencing the exact symptoms.

Server 2003 Ent.
Cacti Version 0.8.7a
PHP Version 5.2.5
Apache Version Apache/2.2.6 (Win32) PHP/5.2.5
rrdtool Version 1.2.15-cygwin-1.5.20

[obzerver]

Does cacti consider your device up?

Yes, I am using Local Host....

any clue as to what the problem might be.. i am really exhausted... tried all the options...

you see i have cacti running on redhat linux and i faced problems...the graph photo appears in the placeholder but the graph is not being updated.

you can see this thread http://forums.cacti.net/viewtopic.php?t=23967

so i decided to install the windows version...i installed cacti on windows 2003 enterprise edition and I am faced with a new problem...
Graph Doesn't Appear !

Is this a bug in Cacti for Windows 2003 Ent Edition ?

[TheWitness]

What poller do you use? If it's cmd.php, you might want to use a TCP ping of 23 instead.

TheWitness

[obzerver]

What poller do you use? If it's cmd.php, you might want to use a TCP ping of 23 instead.

TheWitness

poller is CMD.PHP


if i use TCP @ port 23 ping then it gives me on the top of the screen

PING RESULTS: TCP Ping timed out

Note: The firewall is down.
If i ping localhost i get reply


note: I mean the graph photo should atleast appear but the Graph will be flat.... right ? but in my case the graph photo itself doesn't appear

I have x mark as you can see above...

[TheWitness]

You have to ping an open port. Try 443. Also, goto Graph Management and view one of the graphs. When viewed, press the "graph debug" button.

TheWitness

[obzerver]

okay i did that, the debug reply:

there is RRDTOOL command which like the one which I posted above;

RRDTOOL - ........

Then below it is the RRDTOOL COMMAND
which is empty


the ping is working

[TheWitness]

Likely you need to run filemon and look for the permissions issue that IIS (Crap) is having accessing RRDtool.exe.

TheWitness

[BSOD2600]

Umm, if cacti doesn't consider your devices up, then there will be no graphs. I suggest you change the ping method to just SNMP.

[mikenl]

I'm assuming i'm facing the same problem as obzerver.
No matter if you use snmp & ping, or any of the two the device status remains unknown.

[mikenl]

At the devices window snmp data can be seen from localhost :
localhost (server)
SNMP Information
System: Hardware: x86 Family 15 Model 2 Stepping 9 AT/AT COMPATIBLE - Software: Windows Version 5.2 (Build 3790 Multiprocessor Free)
Uptime: 333837 (0 days, 0 hours, 55 minutes)
Hostname: SERVER
Location: server
Contact: admin

So, snmp is working. Still the rra dir remains empty.
I don't see any activity of rrdtool in filemon.

[BSOD2600]

So, snmp is working. Still the rra dir remains empty.

Doesn't matter. Unless cacti considers the device UP, it won't poll it.

What detection method do you have set on the device? I suggest changing it to snmp. Then look in the log file were cacti tries to check if the device is up or down.

I don't see any activity of rrdtool in filemon.

Typically a sign that cacti didn't poll anything and/or a permission issue so rrdtool.exe wasn't launched. make sure you set up the correct permissions on php.exe, rrdtool.exe, and cmd.exe. Follow my installation guide (in my signature).

[mikenl]

Ok, in my case i installed apache in c:\program files\yadadaa *Bad*
I now installed it in f:\apache\
Still got mysgl in program files though, php is in c:\php5\
The rrdtool version error has gone yay !
Hosts status are still unknown,now i'm seeing lots of rrdtool "name invalid" errors :

0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:AVERAGE NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:AVERAGE.exe NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:AVERAGE.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:AVERAGE.exe.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti\rra NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti\rra.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs\cacti.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache\htdocs.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:\apache.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\: NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F\:.lnk NAME INVALID Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F NOT FOUND Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:c=F.lnk NOT FOUND Attributes: Error
0:02:45 rrdtool.exe:6028 QUERY INFORMATION F:\apache\htdocs\cacti SUCCESS Attributes: D
0:09:17 rrdtool.exe:4588 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:d=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:MAX NAME INVALID Attributes: Error
0:09:17 rrdtool.exe:4588 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:d=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:MAX.exe NAME INVALID Attributes: Error
0:09:17 rrdtool.exe:4588 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:d=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:MAX.lnk NAME INVALID Attributes: Error
0:09:17 rrdtool.exe:4588 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:d=F\:\apache\htdocs\cacti\rra\localhost_pe2650_cpu1_temp_15.rrd:pe2650_cpu1_temp:MAX.exe.lnk NAME INVALID Attributes: Error
0:09:17 rrdtool.exe:4588 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:d=F\:\apache\htdocs\cacti\rra NAME INVALID Attributes: Error
0:09:17 rrdtool.exe:4588 QUERY INFORMATION F:\apache\htdocs\cacti\DEF:d=F\:\apache\htdocs\cacti\rra.lnk NAME INVALID Attributes: Error

[BSOD2600]

When you go to cacti->settings->paths, do all of them return File OK?

Did you follow MY installation guide for how to configure php and apache for cacti?

[mikenl]

I followed the guide on the cacti home page :
http://cacti.net/downloads/docs/html/in ... ndows.html
Went through your guide, has much usefull info in ut.

After a reboot all troubles went away and cacti is graphing happily now
Thanks for your help, much appreciated.

Mike

[obzerver]

lucky mike... i am still unlucky
hopefully i will be lucky too..

anyway,

I download the filemon and this is what I get...