Cisco Call Manager - Phones

[siouxee]

Disregard that about perfmon counters, I was thinking of another problem I'm having with another script...

[siouxee]

ok, i think i've figured out that it's an authentication problem going back to my subscriber.

it seems i have to manually authenticate (ie map a share on my CCM using same credentials as cacti poller job) before it will allow it to run the mgcp.pl or ccm_activeCalls.pl scripts, as well as the active calls template query.

i would get the "Can't call method "AddCounter" on an undefined value..." error everytime i would manually run the perl scripts. then, i decided to browse to \\10ccm02\c$ and authenticated using the local cacti account i created on the CCM. i ran the scripts manually again and both produced results!

does anyone know of a better way to keep this connection / authentication active so that i don't have to map a share from my cacti box to the CCM everytime i reboot either box? i know i could map a admin share and set it to reconnect but i don't think that will do me any good unless i'm actually logged into my cacti box 24/7 (which i'm not).

my CCM boxes are not on a Windows domain (but are running Windows 2000 w/ CCM 4.0), but my cacti box is.

any ideas?ok, i think i've figured out that it's an authentication problem going back to my subscriber.

it seems i have to manually authenticate (ie map a share on my CCM using same credentials as cacti poller job) before it will allow it to run the mgcp.pl or ccm_activeCalls.pl scripts, as well as the active calls template query.

i would get the "Can't call method "AddCounter" on an undefined value..." error everytime i would manually run the perl scripts. then, i decided to browse to \\10ccm02\c$ and authenticated using the local cacti account i created on the CCM. i ran the scripts manually again and both produced results!

does anyone know of a better way to keep this connection / authentication active so that i don't have to map a share from my cacti box to the CCM everytime i reboot either box? i know i could map a admin share and set it to reconnect but i don't think that will do me any good unless i'm actually logged into my cacti box 24/7 (which i'm not).

any ideas?

[siouxee]

i was just thinking, if this is an authentication issue is there any way to set credentials inside the perl script itself (instead of manually authenticating to the CCM server)?

[siouxee]

crackrocksteady, are you running these CCM scripts / queries using cactid or cmd.php?

[crackrocksteady]

I think you posted this in the wrong thread. I overcame this issue by running cmd.php with an identical username/password as one that exists in the local user database on the ccm.