Graph Problem

filipe.montenegro · Post by **filipe.montenegro** » Thu Jul 05, 2007 9:54 am

I have instaled Cacti on my windows server but i cant see the graphs, i am a new user so i dont now how to resolve it.

The annex shows how the graphs look likes.

Please help me.

Im from Brazil, sorry for my english.

Post by **rony** » Thu Jul 05, 2007 11:47 am

Moved to Windows forum.

Please confirm that you have rrdtool installed and the path is correctly set in the Cacti Settings.

BSOD2600 · Post by **BSOD2600** » Thu Jul 05, 2007 4:04 pm

Additionally, read http://forums.cacti.net/viewtopic.php?t=11747

filipe.montenegro · Post by **filipe.montenegro** » Fri Jul 06, 2007 6:56 am

I have the rrdtool instaled and the version and the paths in the settings of cactis are ok.

I checked all the files and folders pemissions again and its ok.

Post by **TheWitness** » Fri Jul 06, 2007 9:05 am

1) Do you have RRD files in the <path_cacti>/rra folder?
2) What happens when you goto Graph Management, view a Graph and then Press the "Debug" link?

Based upon that investigation, reread BSOD's post.

TheWitness

filipe.montenegro · Post by **filipe.montenegro** » Fri Jul 06, 2007 9:55 am

1) Only one file: .placeholder. No rrd files.

2)
RRDTool Command:

c:/rrdtool/rrdtool.exe graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="localhost - Used Space - C: Label: Seri" \
--rigid \
--base=1024 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="bytes" \
--slope-mode \
DEF:a="C\:/Inetpub/wwwroot/cacti/rra/localhost_hdd_total_8.rrd":hdd_total:AVERAGE \
DEF:b="C\:/Inetpub/wwwroot/cacti/rra/localhost_hdd_total_8.rrd":hdd_used:AVERAGE \
AREA:a#002A97:"Total" \
GPRINT

LAST:"Current\:%8.2lf %s" \
GPRINT

AVERAGE:"Average\:%8.2lf %s" \
GPRINT

MAX:"Maximum\:%8.2lf %s\n" \
AREA:b#F51D30:"Used" \
GPRINT

LAST:" Current\:%8.2lf %s" \
GPRINT

AVERAGE:"Average\:%8.2lf %s" \
GPRINT

MAX:"Maximum\:%8.2lf %s\n"
RRDTool Says:

ERROR: opening 'C:/Inetpub/wwwroot/cacti/rra/localhost_hdd_total_8.rrd': No such file or directory

Post by **TheWitness** » Fri Jul 06, 2007 10:35 am

Please login as the poller user and then run the following command:

Code: Select all

cd \Inetpub\wwwroot\cacti
php -q poller.php

TheWitness

chrispel · Post by **chrispel** » Fri Jul 06, 2007 12:09 pm

I'm getting that same error message and just tried to run php -q poller.php.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Inetpub\wwwroot\cacti>php -q poller.php
07/06/2007 01:04:42 PM - SYSTEM STATS: Time:7.0801 Method:cmd.php Processes:1 Th
reads:N/A Hosts:5 HostsPerProcess:5 DataSources:5 RRDsProcessed:0

When debug is turned on

RRDTool Says:

ERROR: opening 'C:/Inetpub/wwwroot/cacti/rra/localhost_rrdsprocessed_15.rrd': No such file or directory

When I look for any files in that directory I only see .placeholder. I have tried to update php 5.2.1 to 5.2.3

Post by **TheWitness** » Fri Jul 06, 2007 12:41 pm

Look at this. I think you should do the following with logging at MEDIUM:

php -q <path_cacti>/cmd.php

Then, verify that your Settings->Paths properly shows the rrdtool.exe path including the file name. It would appear that for some reason it is not being called, or can not be called.

BSOD, typically recommends filemon from sysinternals.com, recently acquired by Microsoft, to debug permissions problems.

TheWitness

filipe.montenegro · Post by **filipe.montenegro** » Fri Jul 06, 2007 2:32 pm

Please login as the poller user and then run the following command:

Code:
cd \Inetpub\wwwroot\cacti
php -q poller.php

TheWitness

I did it and thats the result:

C:\Inetpub\wwwroot\cacti>php -q poller.php
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
07/06/2007 04:38:57 PM - SYSTEM STATS: Time:4.4130 Method:cmd.php Processes:1 Th
reads:N/A Hosts:3 HostsPerProcess:3 DataSources:5 RRDsProcessed:0

I have tried the sysinternals.com and i dont have any access denied on it, so a think its not a permission problem right?

What i have to do?

chrispel · Post by **chrispel** » Fri Jul 06, 2007 2:38 pm

C:\Inetpub\wwwroot\cacti>php -q poller.php
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
Waiting on 1/1 pollers.
07/06/2007 03:36:09 PM - SYSTEM STATS: Time:7.0443 Method:cmd.php Processes:1 Th
reads:N/A Hosts:5 HostsPerProcess:5 DataSources:5 RRDsProcessed:0

Post by **TheWitness** » Fri Jul 06, 2007 4:06 pm

Please reread my post. I need you to run cmd.php and not poller.php.

TheWitness

chrispel · Post by **chrispel** » Mon Jul 09, 2007 7:09 am

C:\Inetpub\wwwroot\cacti>php -q cmd.php
07/09/2007 08:06:29 AM - CMDPHP: Poller[0] Time: 5.8745 s, Theads: N/A, Hosts: 4

Post by **TheWitness** » Tue Jul 10, 2007 11:23 pm

Closer, now your need to run in MEDIUM log level per my original post

TheWitness

SittingDuck · Post by **SittingDuck** » Sun Jul 22, 2007 11:51 am

I've got the exact same problem. When I run cmd.php directly I get the error:

07/22/2007 12:38:53 PM - CMDPHP: Poller[0] ERROR: The PHP Script: CMD.PHP Must be started using the full path to the file and in lower case. This is a PHP Bug!!!

I've changed logging to medium FYI.

When running with Cactid as the poller I get the following in the log:

07/22/2007 12:46:46 PM - SYSTEM STATS: Time:292.2244 Method:cactid Processes:5 Threads:20 Hosts:3 HostsPerProcess:1 DataSources:14 RRDsProcessed:0
07/22/2007 12:46:46 PM - POLLER: Poller[0] Maximum runtime of 292 seconds exceeded. Exiting.

Please see my origional post for additional information:

http://forums.cacti.net/viewtopic.php?t=22448

Graph Problem

Graph Problem

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