Arris C3 CMTS template

timi · Post by **timi** » Wed Aug 30, 2006 10:59 am

hi,
here is another C3 template for FEC,UGS,SNR,MiniSlots,MER,Modem Count,UGS,Utilization per upstream available only for version 4.3.0.39 and up...

timi · Post by **timi** » Thu Aug 31, 2006 6:12 am

exported from cacti version 0.8.7g

timi · Post by **timi** » Thu Aug 31, 2006 6:13 am

Download from http://docs.cacti.net/usertemplate:host:arris:c3

Makena · Post by **Makena** » Wed Sep 06, 2006 7:33 am

Thanks
Work very good

Do you have for Arris 1500 Cornerstone ?

timi · Post by **timi** » Wed Sep 06, 2006 8:57 am

Makena wrote:Thanks
Work very good

Do you have for Arris 1500 Cornerstone ?

sorry, I don't have for 1500, and I can't make becouse we dont have any 1500

aynway for 1500 you can get only FEC, modem count, and SNR using snmp

ItsNewToYou · Post by **ItsNewToYou** » Fri Nov 10, 2006 10:57 am

Has anyone been able to modify this script to get it to work with a C4? It looks like the OIDS are different than a C3.

ItsNewToYou

ad_vlad · Post by **ad_vlad** » Thu Jun 28, 2007 6:31 am

hi, could anyone help me with installing this template ?
i have imported all the .xml files through cacti. I have tried to add the device but it complained something about C3.... . I found out that I have to copy the c3.xml to resources/script_queries.
Is there anything else that i need to do by hand ?

Cacti isn't generating the RRD files. When i go on the device page, it gets data from the device correctly. When doing a tcpdump on the device's ip, i don't see it beeing pooled when it should, but instead only when i'm going on the device page.

Cacti lists the device as up (had a problem with another device that was seen as down and changed the up detection to ping and snmp with icmp and the later device was fixed).

macdaddy · Post by **macdaddy** » Tue Dec 18, 2007 12:48 am

I loaded up the C3 additions into Cacti recently. For the most part they work great. I was trying to get the number of modems graphed in advance of an impending ice storm so we could know within a few minutes if we lost part of our plant (using the thold plugin). Once thold had enough data to kick in and send off alerts it quickly became apparent that there was a problem. We have multiple sub-interfaces on our C3 upstreams. On many of our C3s each sub-interface has a different modulation profile. We have periodic load-balancing configured as well. What we see is a large percentage of modems drop from one upstream sub-int; this kicks off a thold alert. However nothing is down. The load-balancing just moved a number of modems over to the other sub-int on the same physical interface. Ie, we lost 50 modems on 1.0 but picked them up on 1.1; so there really isn't a problem.

The fix is to somehow graph the modems on the physical interface and not the logical interface. I've tried adding a graph of the physical interface in Cacti but no data is pulled. Is there a way to combine the 2 sub-ints via a template? How are other folks doing this? The Arris folks suggested the load-balancing config and said that it's very common. All I really want to do is graphs the total online modems on a given upstream so I can then use thold to alert me if we have a 10% change or so. This will let us find out about plant issues sooner rather than later (or never). This AM we had a CATV processor for channel 62 go nuts on us and start feeding noise out into the plant. This caused massive cable Internet problems for about an hour until we found the problem. A graph of the total number of online modems would have helped us find the problem sooner. Had it not been for the fact that I was monitoring certain network devices on the cable system we wouldn't have found out nearly as fast that we had an issue.

Thanks
J

timi · Post by **timi** » Tue Dec 18, 2007 5:38 am

@macdaddy have a look at http://forums.cacti.net/viewtopic.php?t=19474

timi · Post by **timi** » Tue Dec 18, 2007 5:39 am

ad_vlad wrote:hi, could anyone help me with installing this template ?
i have imported all the .xml files through cacti. I have tried to add the device but it complained something about C3.... . I found out that I have to copy the c3.xml to resources/script_queries.
Is there anything else that i need to do by hand ?

Cacti isn't generating the RRD files. When i go on the device page, it gets data from the device correctly. When doing a tcpdump on the device's ip, i don't see it beeing pooled when it should, but instead only when i'm going on the device page.

Cacti lists the device as up (had a problem with another device that was seen as down and changed the up detection to ping and snmp with icmp and the later device was fixed).

what firmware version do you use ?

joyssue · Post by **joyssue** » Tue Jan 22, 2008 7:30 am

C3 template for FEC,UGS,SNR,MiniSlots,MER,Modem Count,UGS,Utilization per upstream is not available for version 4.4.1.3.

timi · Post by **timi** » Wed Jan 23, 2008 6:26 am

check if 4.4.x.x supports that oids ... we only use 4.3.x.x

apmav · Post by **apmav** » Fri Sep 26, 2008 5:11 am

Anyone has a template for the C4 CMTS? I have the 2 index problem and cannot graph the modem count

Many thanks

Andreas

CristianDeluxe · Post by **CristianDeluxe** » Fri Sep 25, 2009 10:45 am

I tried this template with my C3 (version 4.4.4.9) and don't work!!

I need to modify something or this template just don't work with this version?

Thanks!

mac86 · Post by **mac86** » Mon Sep 13, 2010 2:05 pm

Hi! very good template...!

How ever doesn't work for me, because my Arris C3 version is 4.4.x.x

ARRIS CLI version .02
Application image: 4.4.0.59, Apr 24 2007, 15:27:54

Sombody can tell me where can I get OIDs for ARRIS C3 v4.4.0.59 ??

Best regards,
Andres.

Cacti

Arris C3 CMTS template

Arris C3 CMTS template

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Combing the upstream sub-interfaces into physical upstreams

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