No graphs again, rrdtool?

[Coloprovider]

Hello,

I hope you have a minute time for me.
I`ve updated my 7.6.1 plesk installation to 8.1.1. But since that
time no graphs will apear. I`ve rechecked my permissions (with your userguides, and filemon) but I can`t find any ntfs permission errors

My Configurations
Windows 2003 Web
PHP 4.4.3
Mysql 4.1.19
Plesk 8.1.1
Cacti 0.8.6j

My rrdtool log:

C:\rrdtool\rrdtool.exe graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="Cisco-Core - Traffic - 12" \
--rigid \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="bits per second" \
--slope-mode \
DEF:a="C\:/Inetpub/vhosts/x.nl/subdomains/noc/httpdocs/cacti/rra/ciscoswitch_traffic_in_567.rrd":traffic_in:AVERAGE \
DEF:b="C\:/Inetpub/vhosts/x.nl/subdomains/noc/httpdocs/cacti/rra/ciscoswitch_traffic_in_567.rrd":traffic_out:AVERAGE \
CDEF:cdefa=a,8,* \
CDEF:cdefe=b,8,* \
CDEF:cdefbg=TIME,1180962159,GT,a,a,UN,0,a,IF,IF,TIME,1180962159,GT,b,b,UN,0,b,IF,IF,+ \
AREA:cdefa#00CF00:"Inbound" \
GPRINT:cdefa:LAST:" Current\:%8.2lf %s" \
GPRINT:cdefa:AVERAGE:"Average\:%8.2lf %s" \
GPRINT:cdefa:MAX:"Maximum\:%8.2lf %s\n" \
LINE1:cdefe#002A97:"Outbound" \
COMMENT:"Transfer\: 0 bytes\n" \
HRULE:0#00FF00:"95%\:" \
GPRINT:cdefe:LAST:"Current\:%8.2lf %s" \
GPRINT:cdefe:AVERAGE:"Average\:%8.2lf %s" \
COMMENT:"0 mbit\n" \
GPRINT:cdefe:MAX:"Maximum\:%8.2lf %s\n" \
COMMENT:"\n" \
HRULE:0#FF0000:"95th Percentile" \
COMMENT:"(0 mbit in+out)" \
COMMENT:"Transfer\: 0 bytes\n" \
HRULE:0#0000FF:"95%\:" \
COMMENT:"0 mbit" \
COMMENT:"Total Transfer\: 0 bytes\n"

RRDTool Says:

Access is denied.

I`ve you need any info please post, Thanks in advance!

[BSOD2600]

Access denied is often a sign of NTFS issues. make sure the IUSR_ and IIS_WPG users have read/execute rights to rrdool.exe and cmd.exe. Sysinternals Filemon would also reveal exactly/who is getting denied.

[Coloprovider]

Thanks for your reply, Still no luck, see screen attached. I find a access denied in filemon from IUSR_ to C: could that be the problem?

The only thing I did was a plesk upgrade

[BSOD2600]

I find a access denied in filemon from IUSR_ to C: could that be the problem?

It's possibly the start of the problem.

Post a log file from Filemon from when you ONLY try to view a graph (like from graph management).

[Coloprovider]

Sorry it`s a big part, I`ve tried to filter the other things out.

Update: Filemon_View.txt added

[BSOD2600]

Did you look through Filemon for all of those denied errors?

For example:
20:14:13 csrss.exe:396 OPEN C:\WINDOWS\system32\cmd.exe ACCESS DENIED NOC\IWPD_1(coloprovider)

I'm not exactly sure why csrss.exe is trying to launch cmd.exe, since typically I thought it would be w3wp.exe (but could be mistaken).

Did you filter out rrdtool.exe? I don't see it running and we should, since it actually generates the graph. Rrdtool.exe is invoked by cmd.exe to run.
You hosting multiple websites on this server?