Index | Recent Threads | Unanswered Threads | Who's Active | Guidelines | Search |
World Community Grid Forums
Category: Retired Forums Forum: UD Windows Agent Support [Read Only] Thread: Asus A6Va problems |
No member browsing this thread |
Thread Status: Active Total posts in this thread: 6
|
Author |
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi, I have an Asus A6Va laptop that I can't run any tasks on. The Windows WCG clients downloads a tasks, then goes into pause mode. Minutes after it downloads again and so on.... Systen is WinXP with all updates.
I have other clients running with no problems on my HP laptop and 3 stationary computers, so I don't think that I've made a mistake during install. Any ideas what could be wrong? Sven, Denmark |
||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi sniller,
ASUS A6VA = Intel Pentium M processor 750 1.86GHz so you do not have a problem with DEP. My suggestion is that you look at your security software, especially your anti-virus and firewall. What are they? Lawrence |
||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I have Norton Internet Security - it was preinstalled on the laptop. Is it likely that this is the reason why WCG won't run? It is true that I don't have Norton running on other computers where WCG runs fine.
I will try to uninstall Norton/Symantic (not so easy, though, because the uninstaller crashes when I attempt it). Thanks for your help, Lawrence. Sven. |
||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello sniller,
Please do not uninstall your security software. Instead, read the logs to see if it is disallowing something for the WCG. Even easier, try installing BOINC and see if that works. Lawrence |
||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi again.
BOINC works, so the problem is circumvented. Thanks. Sven. |
||
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Lawrence |
||
|
|