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World Community Grid Forums
Category: Retired Forums
Forum: UD Windows Agent Support [Read Only]
Thread: Data Problem |
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Thread Status: Active Total posts in this thread: 4
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I am new at all this. I installed the program onto my computer, and in the bottom right corner of the program, it says unable too process task data, back off... What does this mean and how can I solve the problem to start this program. Its very frustrating.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello kyle bonnar,
Welcome to the World Community Grid. Here is the Minimum Requirements page in the red 'Help' section: http://www.worldcommunitygrid.org/help/viewTopic.do?shortName=minimumreq This is the most likely problem. But look over Trouble Shooting if it does not help. mycrofth |
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Viktors
Former World Community Grid Tech Joined: Sep 20, 2004 Post Count: 653 Status: Offline Project Badges: 
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Firewalls can cause this also. One way to check is to temporarily disable the firewall and then minimize and bring back up the agent so that it cancels the timeout before trying again. If it starts working, then there may be some firewall setting adjustment. Most of the causes for this message are similar to those for the "agent paused" so please check: the cause page.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
thank you both for your help, i am only 18 and glad to help to contribute to this cause.
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