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Lanius collurio
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Project running, but team and resource share not syncing

I've recently added WCG to run alongside other health related projects. So far so good, except that on none of the 4 different rigs that run BOINC manage to properly sync with the WCG server.
The team field remains empty and resource share shows as 100 even though I modified it an there have been many server contacts afterwards. I assume this is also the reason why my WCG profile shows a different CPID from my other projects, despite having the same username and e-mail address.

I tried searching for a fix on the forums, but failed (sorry if I didn't find it on my own). Any idea how to resolve this issue?
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[Apr 29, 2025 6:14:36 AM]   Link   Report threatening or abusive post: please login first  Go to top 
adriverhoef
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Re: Project running, but team and resource share not syncing

This might be a case of "Device Profile not updating after BOINC server restart".

Try restarting your BOINC client and posting the first 50 lines of your BOINC Manager event log here for further insight.

Adri
[Apr 29, 2025 7:21:04 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Lanius collurio
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Re: Project running, but team and resource share not syncing

29/04/2025 10:26:42 | | Starting BOINC client version 8.0.2 for windows_x86_64
29/04/2025 10:26:42 | | log flags: file_xfer, sched_ops, task
29/04/2025 10:26:42 | | Libraries: libcurl/8.7.0-DEV Schannel zlib/1.3.1
29/04/2025 10:26:42 | | Data directory: C:\ProgramData\BOINC
29/04/2025 10:26:42 | | Running under account Tamas Torok
29/04/2025 10:26:45 | | CUDA: NVIDIA GPU 0: NVIDIA GeForce MX330 (driver version 566.41, CUDA version 12.7, compute capability 6.1, 2048MB, 2048MB available, 1224 GFLOPS peak)
29/04/2025 10:26:45 | | OpenCL: NVIDIA GPU 0: NVIDIA GeForce MX330 (driver version 566.41, device version OpenCL 3.0 CUDA, 2048MB, 2048MB available, 1224 GFLOPS peak)
29/04/2025 10:26:45 | | OpenCL: Intel GPU 0: Intel(R) Iris(R) Xe Graphics (driver version 31.0.101.5333, device version OpenCL 3.0 NEO, 14823MB, 14823MB available, 998 GFLOPS peak)
29/04/2025 10:26:45 | | Windows processor group 0: 8 processors
29/04/2025 10:26:45 | | Host name: Dell-Vostro5502
29/04/2025 10:26:45 | | Processor: 8 GenuineIntel 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz [Family 6 Model 140 Stepping 1]
29/04/2025 10:26:45 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni pclmulqdq ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 avx512f avx512dq adx avx512ifma avx512cd avx512bw avx512vl avx512vbmi avx512_vbmi2 gfni vaes vpclmulqdq avx512_vnni avx512_bitalg avx512_vpopcntdq tm2 pbe fsgsbase bmi1 smep bmi2
29/04/2025 10:26:45 | | OS: Microsoft Windows 11: Professional x64 Edition, (10.00.26100.00)
29/04/2025 10:26:45 | | Memory: 31.73 GB physical, 33.73 GB virtual
29/04/2025 10:26:45 | | Disk: 99.23 GB total, 12.56 GB free
29/04/2025 10:26:45 | | Local time is UTC +3 hours
29/04/2025 10:26:45 | | No WSL found.
29/04/2025 10:26:45 | | Reading preferences override file
29/04/2025 10:26:45 | | Preferences:
29/04/2025 10:26:45 | | - When computer is in use
29/04/2025 10:26:45 | | - 'In use' means mouse/keyboard input in last 3.00 minutes
29/04/2025 10:26:45 | | - max CPUs used: 8
29/04/2025 10:26:45 | | - Use at most 100% of the CPU time
29/04/2025 10:26:45 | | - suspend if non-BOINC CPU load exceeds 80%
29/04/2025 10:26:45 | | - max memory usage: 31.73 GB
29/04/2025 10:26:45 | | - When computer is not in use
29/04/2025 10:26:45 | | - max CPUs used: 8
29/04/2025 10:26:45 | | - Use at most 100% of the CPU time
29/04/2025 10:26:45 | | - suspend if non-BOINC CPU load exceeds 90%
29/04/2025 10:26:45 | | - max memory usage: 31.73 GB
29/04/2025 10:26:45 | | - Suspend if running on batteries
29/04/2025 10:26:45 | | - Leave apps in memory if not running
29/04/2025 10:26:45 | | - Store at least 0.10 days of work
29/04/2025 10:26:45 | | - Store up to an additional 0.20 days of work
29/04/2025 10:26:45 | | - max disk usage: 12.71 GB
29/04/2025 10:26:45 | | - (to change preferences, visit a project web site or select Preferences in the Manager)
29/04/2025 10:26:45 | | Setting up project and slot directories
29/04/2025 10:26:45 | | Checking active tasks
29/04/2025 10:26:45 | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID 8870046; resource share 100
29/04/2025 10:26:45 | World Community Grid | Not using NVIDIA GPU: project preferences
29/04/2025 10:26:45 | World Community Grid | Not using Intel GPU: project preferences

This is from a rig that has yet to receive work, but it was the fastest to restart the client and post it here.

Another peculiarity is when I want to modify my default prefs on the WCG website, the page always loads with the "Maximum output" profile selected, even though I can obviously only edit and save the custom profile (which correctly shows the allocated resource share).

Further, even though I already have some tasks running and reported from several laptops, phones and tablets, my device list only shows one laptop. The results page correctly shows dozens of tasks from all the devices.
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[Apr 29, 2025 7:35:22 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Lanius collurio
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Re: Project running, but team and resource share not syncing

Here's the log from another laptop that is running MCM and just got an ARP task as well.

29/04/2025 10:44:37 | | cc_config.xml not found - using defaults
29/04/2025 10:44:37 | | Starting BOINC client version 8.0.2 for windows_x86_64
29/04/2025 10:44:37 | | log flags: file_xfer, sched_ops, task
29/04/2025 10:44:37 | | Libraries: libcurl/8.7.0-DEV Schannel zlib/1.3.1
29/04/2025 10:44:37 | | Data directory: C:\ProgramData\BOINC
29/04/2025 10:44:37 | | Running under account linko
29/04/2025 10:44:37 | | OpenCL: Intel GPU 0: Intel(R) Arc(TM) Graphics (driver version 31.0.101.5522, device version OpenCL 3.0 NEO, 14765MB, 14765MB available, 1971 GFLOPS peak)
29/04/2025 10:44:37 | | Windows processor group 0: 18 processors
29/04/2025 10:44:37 | | Host name: silverfox
29/04/2025 10:44:37 | | Processor: 18 GenuineIntel Intel(R) Core(TM) Ultra 5 125H [Family 6 Model 170 Stepping 4]
29/04/2025 10:44:37 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni pclmulqdq ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 adx gfni vaes vpclmulqdq tm2 pbe fsgsbase bmi1 smep bmi2
29/04/2025 10:44:37 | | OS: Microsoft Windows 11: Professional x64 Edition, (10.00.26100.00)
29/04/2025 10:44:37 | | Memory: 31.61 GB physical, 38.21 GB virtual
29/04/2025 10:44:37 | | Disk: 199.37 GB total, 116.39 GB free
29/04/2025 10:44:37 | | Local time is UTC +3 hours
29/04/2025 10:44:37 | | No WSL found.
29/04/2025 10:44:37 | | VirtualBox version: 7.0.6
29/04/2025 10:44:37 | | Reading preferences override file
29/04/2025 10:44:37 | | Preferences:
29/04/2025 10:44:37 | | - When computer is in use
29/04/2025 10:44:37 | | - 'In use' means mouse/keyboard input in last 3.00 minutes
29/04/2025 10:44:37 | | - don't use GPU
29/04/2025 10:44:37 | | - max CPUs used: 18
29/04/2025 10:44:37 | | - Use at most 70% of the CPU time
29/04/2025 10:44:37 | | - suspend if non-BOINC CPU load exceeds 40%
29/04/2025 10:44:37 | | - max memory usage: 15.81 GB
29/04/2025 10:44:37 | | - When computer is not in use
29/04/2025 10:44:37 | | - max CPUs used: 18
29/04/2025 10:44:37 | | - Use at most 90% of the CPU time
29/04/2025 10:44:37 | | - suspend if non-BOINC CPU load exceeds 60%
29/04/2025 10:44:37 | | - max memory usage: 28.45 GB
29/04/2025 10:44:37 | | - Suspend if running on batteries
29/04/2025 10:44:37 | | - Leave apps in memory if not running
29/04/2025 10:44:37 | | - Store at least 0.01 days of work
29/04/2025 10:44:37 | | - Store up to an additional 0.02 days of work
29/04/2025 10:44:37 | | - max disk usage: 118.89 GB
29/04/2025 10:44:37 | | - (to change preferences, visit a project web site or select Preferences in the Manager)
29/04/2025 10:44:37 | | Setting up project and slot directories
29/04/2025 10:44:37 | | Checking active tasks
29/04/2025 10:44:37 | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID 8868236; resource share 100
29/04/2025 10:44:37 | World Community Grid | Not using Intel GPU: project preferences
29/04/2025 10:44:37 | | Setting up GUI RPC socket
29/04/2025 10:44:37 | | Checking presence of 543 project files
29/04/2025 10:44:38 | World Community Grid | Starting task MCM1_0235555_9369_0
29/04/2025 10:44:38 | World Community Grid | Starting task MCM1_0235555_9365_1
29/04/2025 10:44:38 | World Community Grid | Starting task MCM1_0235555_9373_0
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[Apr 29, 2025 7:49:59 AM]   Link   Report threatening or abusive post: please login first  Go to top 
adriverhoef
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Re: Project running, but team and resource share not syncing

Good to see that the Computer ID has been assigned so that you're receiving tasks.

It is normal that different profiles start by showing one of the settings, if I'm correct:
- home starts with Custom Profile
- school starts with Standard Settings
- work starts with Maximum Output
- Default starts with Max Output, too (YMMV).

I noticed that you're running under two different accounts (where the Event Log says "Running under account").

Other than that, I can't tell much else that's looking weird, maybe you need to contact the admins (see "Contact Us" on each page). If I remember correctly, member Grumpy Swede has been complaining about the "Device Profile not updating after BOINC server restart" and I didn't see a "problem solved" post yet. (Didn't try it myself yet as there was no real need.)

Adri
[Apr 29, 2025 9:16:31 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Lanius collurio
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Re: Project running, but team and resource share not syncing

The "Running under account" seems to be the Windows username which shouldn't affect BOINC in any way.
I'll try contacting the admins if the problem doesn't solve itself in a day or two.

Many thanks for the feedback!
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[Apr 29, 2025 9:34:04 AM]   Link   Report threatening or abusive post: please login first  Go to top 
adriverhoef
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Re: Project running, but team and resource share not syncing

Just in case, Lanius collurio, Grumpy Swede's post that I referenced is in the 'Device Profile issue' thread (post 703320). The issue might be related.

Adri
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[Edit 1 times, last edit by adriverhoef at Apr 29, 2025 2:09:15 PM]
[Apr 29, 2025 2:07:05 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Lanius collurio
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Re: Project running, but team and resource share not syncing

Thanks, I checked it out. His issues seem to be much more severe but indeed it's possible there's some overlap.
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[Apr 30, 2025 8:42:14 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Lanius collurio
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Re: Project running, but team and resource share not syncing

Alright, the resource share and team issue seems to have fixed itself in the past 12 or so hours. The CPID is still wrong though.
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[May 1, 2025 7:34:47 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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